GoCo by Telus Overview
Broadconnect-cc-one solves business communication and network challenges with simple, scalable solutions. Clients benefit from fast delivery and unparalleled service.
Use Cases
Customers recommend Helpdesk Management, Measuring Customer Satisfaction, Call Analytics, as the business use cases that they have been most satisfied with while using GoCo by Telus.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using GoCo by Telus.
GoCo by Telus Use-Cases and Business Priorities: Customer Satisfaction Data
GoCo by Telus works with different mediums / channels such as Phone Calls,
GoCo by Telus's features include Predictive Analytics, and Dashboard.
Reviews
"...CC-One integrates with Salesforce, and uses predictive analytics for call center workforce optimization (KPIs like speed of answer, conversion rate, customer satisfaction, etc.)...." Peer review
Popular Business Setting
for GoCo by Telus
Top Industries
- Construction
Popular in
- Small Business
GoCo by Telus is popular in Construction, and is widely used by Small Business,
Comprehensive Insights on GoCo by Telus Use Cases
What Are the key features of GoCo by Telus for Helpdesk Management?
What benefits does GoCo by Telus offer for Measuring Customer Satisfaction?
How efficiently Does GoCo by Telus manage your Engagement Management?
Case Studies
COMPANY | INDUSTRY | CASE STUDIES |
---|---|---|
Consumer Services
|
Consumer Services |
CASE STUDY MHRead More |
Hospital & Health Care
|
Hospital & Health Care |
CASE STUDY Cambie Surgery CentreRead More |
Telecommunications
|
Telecommunications |
CASE STUDY CatherineRead More |
GoCo by Telus Competitors
GoCo by Telus Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (8) |
Analytics | Read Reviews (12) |
Custom Reports | Read Reviews (11) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (8) |
Analytics | Read Reviews (12) |
Custom Reports | Read Reviews (11) |
Software Failure Risk Guidance
?for GoCo by Telus
Top Failure Risks for GoCo by Telus
TELUS Corporation News
TELUS reports operational and financial results for third quarter 2024
TELUS announces its financial results for the third quarter of 2024, highlighting operational performance.
TELUS and Photonic Collaborate to Advance Quantum Communications in Canada
TELUS partners with Photonic Inc. to develop quantum communications, enhancing secure communication through a 30-kilometre fibre-optic network in British Columbia.
TELUS and Photonic Join Forces to Build Canada's Quantum Future - MarketScreener
TELUS partners with Photonic to advance quantum technology development in Canada, aiming to enhance the nation's technological infrastructure and innovation capabilities.
TELUS Corporation Profile
Company Name
TELUS Corporation
Company Website
//telus.comHQ Location
Tampa, FL
Employees
251-500
Social
Financials
PRIVATE