CLOUDSMARTZ ACUMEN360™ DIGITAL CX Overview
Here’s the scoop on CLOUDSMARTZ ACUMEN360™ DIGITAL CX! We've gathered over 48 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if CLOUDSMARTZ ACUMEN360™ DIGITAL CX is right for your needs? Our Cuspera AI engine can evaluate how CLOUDSMARTZ ACUMEN360™ DIGITAL CX fits your specific business needs, industry, and context. Get your personalized assessment report today.
CLOUDSMARTZ ACUMEN360™ DIGITAL CX supports business activities such as:
- Helpdesk Management
- Billing And Invoice Management
- Customise Loyalty Program
- Workflow Management
CLOUDSMARTZ ACUMEN360™ DIGITAL CX can help you with many business goals, such as Enhance Customer Relationships, and Launch New Products.
CLOUDSMARTZ ACUMEN360™ DIGITAL CX Reviews
11 buyers and buying teams have used Cuspera to assess how well CLOUDSMARTZ ACUMEN360™ DIGITAL CX solved their business needs. Cuspera uses 48 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Enhance Customer Relationships and Launch New Products are the most popular business priorities peers achieved using CLOUDSMARTZ ACUMEN360™ DIGITAL CX.
Use Cases
Peers recommend Helpdesk Management , Billing And Invoice Management , Customise Loyalty Program , as the business use cases that they have been most satisfied while using CLOUDSMARTZ ACUMEN360™ DIGITAL CX.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management |
3.81/5 ★ |
"...But when that human intervention is needed, your help-desk team can click on their dashboard to enable impersonate to quickly assist during help tickets decreasing resolution time. ..." CloudSmartz |
| Billing And Invoice Management |
3.79/5 ★ |
"...Permission-based controls and customer self-service activation provides enterprises real-time provisioning, billing, management and integrated automation across service offerings. ..." CloudSmartz |
| Customise Loyalty Program |
3.71/5 ★ |
"...World-class customer experience builds a foundation of loyalty and improves customer retention...." CloudSmartz |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management |
3.81/5 ★ |
"...But when that human intervention is needed, your help-desk team can click on their dashboard to enable impersonate to quickly assist during help tickets decreasing resolution time. ..." CloudSmartz |
|
| Billing And Invoice Management |
3.79/5 ★ |
"...Permission-based controls and customer self-service activation provides enterprises real-time provisioning, billing, management and integrated automation across service offerings. ..." CloudSmartz |
|
| Customise Loyalty Program |
3.71/5 ★ |
"...World-class customer experience builds a foundation of loyalty and improves customer retention...." CloudSmartz |
|
IT and Other Capabilities
for CLOUDSMARTZ ACUMEN360™ DIGITAL CX
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (9) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (9) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (5) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (5) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for CLOUDSMARTZ ACUMEN360™ DIGITAL CX
Top Failure Risks for CLOUDSMARTZ ACUMEN360™ DIGITAL CX
Vendor Profile Details
Company Name
CloudSmartz
Company Website
https://cloudsmartz.com/HQ Location
28 East Main Street Ste. 1525, Rochester, NY 14614
Employees
101-250
Social
Financials
PRIVATE
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