Comarch Convergent Billing System: Use-Cases, Insights and Reviews | 2025 Cuspera

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Telecom Convergent Billing System | Comarch BSS Products

Comarch Convergent Billing System Overview

Comarch Convergent Billing System optimizes billing and charging in the telecom sector. Invoice and revenue management are simplified with Comarch BSS.

Use Cases

Customers recommend Revenue Cycle Management, Business Development, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using Comarch Convergent Billing System.

Other use cases:

Contract Management
Rating And Review Management
Collaboration
Measuring Customer Satisfaction

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Business Priorities

Launch New Products and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Comarch Convergent Billing System.

Other priorities:

Acquire Customers

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Comarch Convergent Billing System Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch Convergent Billing System works with different mediums / channels such as Video.

Comprehensive Insights on Comarch Convergent Billing System Use Cases

How can Comarch Convergent Billing System enhance your Revenue Cycle Management process?

Case Studies

Retail

CASE STUDY Galeries Lafayette

Comarch Loyalty Marketing Platform helped Galeries Lafayette create an omnichannel loyalty program. The platform supports both in-store and online experiences. Galeries Lafayette needed a flexible an...d robust solution for daily marketing campaigns. Comarch provided strong support and built a trusted partnership. The solution allows Galeries Lafayette to adapt quickly and improve customer engagement.

Restaurants

CASE STUDY KFC France

Comarch Loyalty Marketing Platform helped KFC France build a real-time, omnichannel loyalty program. KFC wanted to increase customer engagement and gain better customer knowledge. Comarch delivered a... modular SaaS solution that integrated with KFC’s existing tools. The program grew from 380,000 members at launch in December 2022 to over 1 million by November 2023. Loyal customers spent 10% more than non-members in one year.

Oil & Energy

CASE STUDY ExxonMobil

Comarch Loyalty Management helped ExxonMobil launch and manage the Exxon Mobil Rewards+ loyalty program. The challenge was to attract and engage customers in a competitive fuel market and to enable r...eal-time data exchange across thousands of stations. Comarch delivered a customized loyalty platform, advanced marketing automation, and analytics tools. The solution was implemented in just six months and covered over 12,000 stations. In five years, the program delivered $175 million in member savings.

Retail

CASE STUDY Auchan Retail

Comarch Loyalty Marketing Platform helped Auchan Retail launch the Diamond Customer project. Auchan wanted to improve customer experience and loyalty across 14 countries. The platform enabled persona...lized offers and unified loyalty management. Auchan saw a 30% increase in contactable clients and earned over 11 million in NPS. The solution supported both digital and physical customer engagement.

Oil & Energy

CASE STUDY Emirates National Oil Company Group (ENOC)

Comarch Loyalty Management helped ENOC launch the 'Yes' Rewards program. ENOC wanted a loyalty solution for both fuel and non-fuel services in the Middle East. Comarch provided a mobile-first platfor...m with advanced analytics and local support. In the first month, the program gained over 200,000 members. Each campaign saw two to three times higher turnover. The program was nominated for international awards and Comarch received a partnership award from ENOC.

CASE STUDY JetBlue Airways

Comarch Loyalty Management Travel Edition helped JetBlue Airways re-launch its TrueBlue loyalty program. JetBlue wanted a flexible system for point accrual, redemptions, and member engagement. Comarc...h provided modules for business administration, contact center, analytics, and a member portal. The new system enabled integration with credit cards and external IT suppliers. JetBlue saw a 9.3% increase in operating revenues and 10.3% traffic growth year over year.

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FEATURE	RATINGS AND REVIEWS
Analytics	3.82/5 ★ Read Reviews (3)
Custom Reports	3.46/5 ★ Read Reviews (2)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	3.82/5 ★ Read Reviews (3)
Custom Reports	3.46/5 ★ Read Reviews (2)

Software Failure Risk Guidance

for Comarch Convergent Billing System

Top Failure Risks for Comarch Convergent Billing System

Comarch SA News

Partnership 16/06/2025

Comarch and Makman Forge Strategic Partnership to Accelerate Autonomous Networks and AIOps Adoption in Telco

Comarch and Makman Technology Consulting have entered a strategic partnership to drive autonomous network and AIOps adoption in the telecom sector. The collaboration includes a proof of concept and a pilot project focused on delivering zero-touch network as a service, leveraging Comarchs telecom software and Makmans expertise in transformation consultancy.

Customer 11/06/2025

Deutsche Bahn Sets Future Course for the loyalty program BahnBonus with Technology Partner Comarch

Deutsche Bahn has selected Comarch as its technology partner to advance the BahnBonus loyalty program. Comarch will provide its loyalty management platform, enabling Deutsche Bahn to enhance customer engagement through advanced marketing automation, data analytics, and omnichannel capabilities. This collaboration aims to modernize BahnBonus, supporting Deutsche Bahns digital transformation in the travel sector.

Customer 14/05/2025

Comarch and elipsLife Unveils Core Insurance Platform | Pipeline Publishing

Comarch and elipsLife have launched a new core insurance platform for elipsLife Netherlands, streamlining group life insurance employee benefits administration. The system integrates with CRM, reserve calculation, tax, and national pension registries. Comarch provided technical expertise and hosts the solution in its Data Center, ensuring secure, efficient insurance operations for elipsLife.

Customer 14/05/2025

Proven Platform, Global Trust: Scanfil Selects the Comarch EDI KSeF Platform

Scanfil has chosen the Comarch EDI KSeF Platform for its electronic data interchange and e-invoicing needs. This selection highlights Comarch's expertise in AI-powered data management and global compliance solutions. The partnership will support Scanfil's digital transformation and streamline its data exchange processes.

Comarch SA Profile

Company Name

Comarch SA

Company Website

https://www.comarch.com/

HQ Location

al. Jana Pawła II 39A,Kraków, PL

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