ConcourseConnect Overview

ConcourseConnect by Concursive Corporation integrates social networking, collaboration, and CRM into a single platform. This web-based software supports corporate social networking and online community building, making it ideal for businesses aiming to enhance customer engagement and internal collaboration. The platform's unique ability to merge business directories with CRM functionalities allows enterprises to streamline communication and manage customer relationships effectively. With a user community exceeding 18,000 members, ConcourseConnect is a proven solution for both large enterprises and small businesses seeking to leverage social and mobile technologies for business growth.

Use Cases

Customers recommend Collaboration, Community Building, Helpdesk Management, as the business use cases that they have been most satisfied with while using ConcourseConnect.

Other use cases:

  • Content Curation
  • Content Sharing
  • Relationship Management
  • Campaign Management
  • Engaging And Following Up
  • Order Management
  • Communication Management
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Business Priorities

Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using ConcourseConnect.

Other priorities:

  • Build Brand Awareness
  • Improve Internal Communications
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ConcourseConnect Use-Cases and Business Priorities: Customer Satisfaction Data

ConcourseConnect works with different mediums / channels such as Social Media. Facebook. Mobile etc.

Reviews

"...If you can imagine building your own social-collaborative hub, with your brand on top, that you totally control, and with features that look like a combination of Facebook, Linked In, Yahoo Groups and Yammer, then you have Connect...." Peer review from Concursive

ConcourseConnect, belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ConcourseConnect, developed by Concursive Corporation, is an integrated web-based platform combining social networking, collaboration, and CRM capabilities. Concursive's products serve large enterprises and small businesses, supporting a community of over 18,000 members.

Comprehensive Insights on ConcourseConnect Use Cases

What makes ConcourseConnect ideal for Collaboration?

Case Studies

Non-Profit Organization Management

CASE STUDY Autism Village

Autism Village used an iterative approach to build a new website in two months, improving features and usability for the autism community.

Consumer Services

CASE STUDY WeFeed.US

WeFeed.US used a mobile app to streamline food drives, increasing food donations and simplifying the collection process for communities.

Non-Profit Organization Management

CASE STUDY Autism Village

Autism Village used an iterative approach to build a new website in two months, improving features and usability for the autism community.

Non-Profit Organization Management

CASE STUDY Gold Star Program

Gold Star Program's new website was developed iteratively, improving user engagement and support features in two months.

Non-Profit Organization Management

CASE STUDY Gold Star Program

Gold Star Program's new website was developed iteratively, improving user engagement and support features in two months.

Health, Wellness and Fitness

CASE STUDY Wellness Teams

Wellness Teams improved engagement and health through mobile and web tools, achieving better health, fun, and connection within two months.

ConcourseConnect Features

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  • Medium
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FEATURE RATINGS AND REVIEWS
Custom Reports

4.45/5

Read Reviews (16)
Analytics

3.68/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.45/5

Read Reviews (16)
Analytics

3.68/5

Read Reviews (2)

Software Failure Risk Guidance

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for ConcourseConnect

Top Failure Risks for ConcourseConnect

Concursive Corporation Profile

Company Name

Concursive Corporation

Company Website

http://www.concursive.com/

HQ Location

223 East City Hall Ave, Suite 401, Norfolk, Va 23510, US

Employees

11-50

Social

Financials

PRIVATE