Customertimes Overview

Customertimes specializes in delivering expert consulting and digital engineering solutions, focusing on full-cycle product development. Their offerings are tailored to meet the needs of key industries, leveraging intelligence-driven CPQ software specifically for manufacturing. This approach ensures that businesses can effectively manage complex pricing and quoting processes. Customertimes is recognized for its leadership in enterprise software and cloud solutions, as highlighted by their recognition in the ISG Provider Lens™ for Salesforce. This acknowledgment underscores their capability in providing customer-centric services that drive business growth. With a strong emphasis on innovation, Customertimes positions itself as a technology leader, offering solutions that are both industry-specific and adaptable to evolving market demands.

Use Cases

Customers recommend Digital Signature, Promotion Management, Discount Management, as the business use cases that they have been most satisfied with while using Customertimes.

Other use cases:

  • Engaging And Following Up
  • Contract Management
  • Segmentation And Targeting
  • Measuring Customer Satisfaction
  • Rating And Review Management
  • Performance Management
  • Collaboration
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Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Customertimes.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
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Customertimes Use-Cases and Business Priorities: Customer Satisfaction Data

Customertimes works with different mediums / channels such as Offline. and Promotions.

Customertimes is a Salesforce Platinum Cloud Partner and Certified Product Development Partner. NetApp leads in cloud, data management, and storage systems for various infrastructures.

Comprehensive Insights on Customertimes Use Cases

What solutions does Customertimes provide for Digital Signature?

How does Customertimes address your Engaging And Following Up Challenges?

Case Studies

Manufacturing

CASE STUDY Industrial Manufacturing Company

Customertimes built a data-driven CPQ platform using Salesforce, SAP, MuleSoft, and Microsoft Azure. The company faced slow, complex quoting and frequent product fit issues. The new solution automate...d truck-battery matching and quote creation. Acquisition costs dropped by 5%. New sales opportunities grew by 10%. Customer lifetime value increased by 15%. The platform improved quote accuracy, data quality, and customer experience.

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Consumer Goods

CASE STUDY Orkla ASA

CT CPG, CT Mobile, and CT Presenter helped Orkla automate the assignment of over 60,000 customers to sales territories. Orkla needed a unified CRM to improve sales excellence and transparency across ...brands. The solution integrated order-taking with ERP and gave sales reps mobile tools for site visits and presentations. Orkla now handles 200,000+ customer visits and 2,000+ promotions annually. The new system supports better collaboration and customer knowledge.

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CASE STUDY Leading healthcare solutions provider

MuleSoft and Salesforce Health Cloud helped a leading healthcare solutions provider manage complex data and coordinate with many partners. The team built flexible MuleSoft apps for easy onboarding an...d used EDI to handle large data volumes. They set up a gold MDM data storage to improve accuracy and let Health Cloud focus on CRM. The integration cut costs, sped up partner onboarding, and enabled advanced analytics with AWS Redshift and Tableau. This gave stakeholders better data for decisions and predictions.

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Manufacturing

CASE STUDY Midmark

Salesforce, MuleSoft, and Azure helped Midmark connect their systems for better control of their delivery process. Midmark needed integration services and expert advice to improve their workflows. Cu...stomertimes redefined their delivery lifecycle, built a centralized team, and rebuilt all integrations from scratch. Now, Midmark has a real-time data store, a 360-degree view between Salesforce and Oracle EBS, and stronger end-to-end delivery processes.

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Retail

CASE STUDY LL Flooring (formerly Lumber Liquidators Flooring)

SAP Integration Suite helped LL Flooring migrate from SAP PI/PO to the cloud. The project involved over 200 interfaces and 23 systems, including complex EDI integrations. The team used SAP's migratio...n tool and enhanced ABAP proxy configurations for a smooth transition. They also built a Customer 360 View app using SAP CRM and BTP/UI5. LL Flooring saw better data integration, improved customer insights, and higher operational efficiency.

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Medical Devices

CASE STUDY Global medical device manufacturer specializing in aesthetics, therapeutics, and neurosciences

Salesforce Service Cloud helped a global medical device manufacturer improve digital connectivity. The company needed a platform to support new and old devices, integrate with SAP, AWS, LMS, and eCom...merce, and offer a strong UI/UX. Customertimes developed a single sign-on solution and unified platform design. The new system streamlined provider onboarding, automated business metric tracking, and enabled targeted marketing. The platform also helped detect counterfeit products and reinforced the brand's luxury image.

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Customertimes Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.87/5 ★

Read Reviews (6)
Custom Reports

4.13/5 ★

Read Reviews (14)
Analytics

3.77/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.87/5 ★

Read Reviews (6)
Custom Reports

4.13/5 ★

Read Reviews (14)
Analytics

3.77/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for Customertimes

Top Failure Risks for Customertimes

Customertimes Corp. News

Product

Customertimes Launches Asset Monetization and Servitization Lab - AdvancedManufacturing.org

Customertimes launched a new lab focused on asset monetization and servitization.

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Customertimes Corp. Profile

Company Name

Customertimes Corp.

HQ Location

23 rue Balzac, 4eme etage, Paris, NON 75008, FR

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