Device Magic Overview

Device Magic transforms field operations by enabling seamless data capture through its mobile forms app. Teams can collect critical data, including signatures, work orders, and checklists, even without internet connectivity. This capability ensures uninterrupted data flow and supports timely decision-making. Businesses benefit from real-time data insights, enhancing their ability to respond swiftly to field conditions. The app's offline functionality is particularly valuable for industries with remote operations, ensuring data integrity and continuity. By maintaining existing workflows and data formats, Device Magic integrates smoothly into current systems, minimizing disruption and maximizing efficiency.

Use Cases

Customers recommend Digital Signature, Social Media Analytics, Workflow Management, as the business use cases that they have been most satisfied with while using Device Magic.

Other use cases:

  • Contract Management
  • Campaign Analytics
  • Helpdesk Management
  • Creating Knowledge Base
  • Customer Feedback Management
  • Competitive Intelligence
  • White Labeling
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Business Priorities

Grow Market Share and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Device Magic.

Other priorities:

  • Build Brand Awareness
  • Improve Internal Communications
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Device Magic Use-Cases and Business Priorities: Customer Satisfaction Data

Device Magic works with different mediums / channels such as Mobile. E-Mail. and Text SMS.

Device Magic's features include Dashboard, Capture Information, Templates, etc. and Device Magic support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Device Magic analytics capabilities include Custom Reports, and Analytics.

Reviews

"...For auditing purposes on loans we needed signatures, photos and GPS coordinates...." Peer review by Kyle Schutter, Board Member, Takamoto Biogas

Device Magic captures field data, signatures, work orders, and checklists from teams. Data collection is possible anywhere, even offline.

Popular Business Setting

for Device Magic

Top Industries

  • Information Technology and Services
  • Construction
  • Oil & Energy

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Device Magic is popular in Information Technology And Services, Construction, and Oil & Energy and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Device Magic Use Cases

Why is Device Magic the best choice for Digital Signature?

How can Device Magic enhance your Social Media Analytics process?

What makes Device Magic ideal for Workflow Management?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Device Magic solved their business needs. Cuspera uses 556 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Oil & Energy

CASE STUDY DHI Energy Services

Device Magic helped DHI Energy Services move from paper to mobile forms for field inspections. Field teams now fill out forms offline and sync data when back in service. Integration with Dell Boomi, ...Salesforce, and NetSuite made workflows easier and cut down on software licenses. The sales team uses Device Magic for customer info and appointments. Service and delivery tickets are now digital, making billing faster and more accurate. DHI plans to expand Device Magic to all employees and automate more tasks.

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Real Estate

CASE STUDY Farmers National Company

Device Magic helped Farmers National Company digitize their collateral inspection services. The company faced slow, manual processes that made scaling impossible. Device Magic provided a mobile data ...collection tool that worked in remote areas and allowed for custom forms. After implementation, report processing time dropped by 75%. Backend processing time fell by nearly 50%. Farmers National scaled the new business line nationally without increasing overhead.

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Construction

CASE STUDY General Drilling, Inc.

Device Magic helped General Drilling, Inc. improve safety and reduce delays. The company used Device Magic mobile forms for real-time data capture and compliance. Before, paperwork delays caused regu...latory and safety issues. Now, field data is submitted instantly, cutting wait times from days to seconds. The solution eliminated manual paperwork and improved log submissions, boosting efficiency and safety for remote teams.

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Food & Beverages

CASE STUDY FGP Manufacturing

Device Magic helped FGP Manufacturing digitize their recipe management and production process. FGP needed a tool for full traceability, data tracking, and efficiency. Device Magic's customizable mobi...le forms replaced manual paperwork and improved onboarding. Employees now access recipes and lot codes on mobile devices, speeding up recalls to under 20 minutes. The solution also supported BRC food safety certification and streamlined batch planning. FGP reduced paperwork and kept operations lean with Device Magic.

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Computer Software

CASE STUDY ServiceTrade

Device Magic helped ServiceTrade launch ServiceForms, a mobile data collection tool, in under six months. ServiceTrade used Device Magic’s white-labeled platform and open APIs to meet customer demand... for mobile data solutions. The new product was introduced at a conference, signing up 20 companies immediately. ServiceForms lets service contractors collect and use data more easily, improving workflow and compliance. ServiceTrade credits Device Magic’s technology and support team for their rapid growth and success.

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Utilities

CASE STUDY Paterson Simons

Device Magic mobile forms helped Paterson Simons move from paper-based reports to digital data collection. The company faced delays and errors with handwritten forms, especially in remote West Africa...n locations. With Device Magic, technicians now complete reports on-site and send them instantly when online. Billing time dropped from weeks to minutes. The app also lets technicians add images to reports, making issues clear and helping drive sales. Paterson Simons now delivers faster service and better reports to customers.

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Frequently Asked Questions(FAQ)

for Device Magic

What is Device Magic used for?

Device Magic is mainly used by its customers to Grow Market Share and Improve Digital And Social Presence by Digital Signature, Social Media Analytics and Workflow Management .

What are the top features of Device Magic?

Dashboard, Capture information and Templates are some of the top features of Device Magic.

Who uses Device Magic?

Device Magic is used by Information Technology And Services, Construction and Oil & Energy among other industries.

Where is Device Magic located?

Device Magic is headquartered at Raleigh, North Carolina.
lightning

Peers used Device Magic for digital signature and social media analytics

Device Magic Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.41/5 ★

Read Reviews (98)
Analytics

4.36/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.41/5 ★

Read Reviews (98)
Analytics

4.36/5 ★

Read Reviews (29)

Software Failure Risk Guidance

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for Device Magic

Overall Risk Meter

Low Medium High

Top Failure Risks for Device Magic

Device Magic, Inc. Profile

Company Name

Device Magic, Inc.

Company Website

https://www.devicemagic.com

HQ Location

Raleigh, North Carolina

Employees

11-50

Social

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Financials

SEED