Dossier Overview

Dossier organizes customer conversations from emails, website chats, and web apps. Employee and customer interactions are monitored efficiently.

Use Cases

Customers recommend Sending & Publishing Communications, Collaboration, Creating Contact List, as the business use cases that they have been most satisfied with while using Dossier.

Other use cases:

  • Category Management
  • Helpdesk Management
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Business Priorities

Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Dossier.

Other priorities:

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Dossier Use-Cases and Business Priorities: Customer Satisfaction Data

Dossier works with different mediums / channels such as E-Mail. Chat. and Slack.

Dossier's features include Templates, Recording, and Ticketing. and Dossier support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Dossier analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Categories: Document Management , Higher Education...." Peer review

Comprehensive Insights on Dossier Use Cases

How does Dossier address your Sending & Publishing Communications Challenges?

How efficiently Does Dossier manage your Collaboration?

Dossier Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.10/5 ★

Read Reviews (1)
Custom Reports

4.21/5 ★

Read Reviews (8)
Analytics

3.10/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.10/5 ★

Read Reviews (1)
Custom Reports

4.21/5 ★

Read Reviews (8)
Analytics

3.10/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Dossier

Top Failure Risks for Dossier

Dossier Profile

Company Name

Dossier

Company Website

https://www.dossier.work/

HQ Location

San Francisco, CA 94124, US

Employees

1-10

Social

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Financials

PRIVATE