Eltropy Overview

Eltropy offers a unified digital conversation platform with AI integration for CFIs. An event is scheduled for May 14-17, 2024, at the Santa Clara Marriot, CA.

Use Cases

Customers recommend Helpdesk Management, Engaging And Following Up, Collaboration, as the business use cases that they have been most satisfied with while using Eltropy.

Other use cases:

  • Lifetime Value Management
  • Engaging On Social Media
  • Lead Engagement
  • Loan Management
  • Customer Feedback Management
  • Rating And Review Management
  • Products & Pricelist Management
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Business Priorities

Improve ROI is the most popular business priority that customers and associates have achieved using Eltropy.

Other priorities:

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Eltropy Use-Cases and Business Priorities: Customer Satisfaction Data

Eltropy works with different mediums / channels such as Video. Chat. and Games.

Eltropy's features include Personalization. and Eltropy support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Eltropy analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Eltropy, a client engagement platform, integrates into Salesforce and Microsoft Dynamics environments to improve financial institutions' share of wallet and employee efficiency using 'conversational commerce' over the messaging channels that clients prefer most...." Peer review from Eltropy

Popular Business Setting

for Eltropy

Top Industries

  • Financial Services
  • Manufacturing

Popular in

Eltropy is popular in Financial Services, and Manufacturing, and is widely used by

Comprehensive Insights on Eltropy Use Cases

What Are the key features of Eltropy for Engaging And Following Up?

8+ more Business Use Cases

29 buyers and buying teams have used Cuspera to assess how well Eltropy solved their business needs. Cuspera uses 119 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Eltropy case study

Chelsea Groton Bank
Financial Services
Financial Services
CASE STUDY Chelsea Groton Bank

Chelsea Groton Bank implemented video banking to connect safely with members, improving customer engagement and service efficiency.

Read More
Eltropy case study

Apl Fcu
Banking
Banking
CASE STUDY Apl Fcu

APL FCU used text messaging to significantly lower its delinquency rate, showcasing effective communication in collections.

Read More
Eltropy case study

Rivermark Cu
Financial Services
Financial Services
CASE STUDY Rivermark Cu

Rivermark CU increased customer engagement by 40% using Eltropy's video banking solutions, enhancing service efficiency and customer satisfaction in the financial sector.

Read More
lightning

Peers used Eltropy for helpdesk management and engaging and following up

Eltropy Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.99/5 ★

Read Reviews (1)
Custom Reports

3.87/5 ★

Read Reviews (8)
Analytics

2.97/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.99/5 ★

Read Reviews (1)
Custom Reports

3.87/5 ★

Read Reviews (8)
Analytics

2.97/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for Eltropy

Top Failure Risks for Eltropy

Eltropy Feeds

Eltropy Acquires Lexop to Modernize Loan Repayment and Collections for Credit Unions and Community Banks

Eltropy has acquired Lexop to enhance loan repayment and collections processes for credit unions and community banks.

05/01/2025 - source

Eltropy Profile

Company Name

Eltropy

Company Website

https://eltropy.com/

HQ Location

1525 McCarthy Blvd.. Suite 1007 Milpitas,CA 95035, United States

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE