Emplifi Knowledge: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Emplifi Knowledge
Brand: Emplifi Knowledge
Rating: 4.0 (37 reviews)

4.0 5

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Knowledge Management System with intelligent and accurate answers

Emplifi Knowledge Overview

Emplifi's solution empowers call center agents with an integrated, comprehensive knowledge base. Customer issues are resolved quickly and efficiently.

Use Cases

Customers recommend Knowledge Management, Engagement Management, Offer Management, as the business use cases that they have been most satisfied with while using Emplifi Knowledge.

Other use cases:

Content Curation
Workflow Management
Helpdesk Management
Customer Case Management

See all use cases See less use cases

Emplifi Knowledge Use-Cases and Business Priorities: Customer Satisfaction Data

Emplifi Knowledge works with different mediums / channels such as Mobile. Offline. and Point Of Sale.

Reviews

"...About Astute Knowledge Astute Knowledge is a knowledge management system that offers web and mobile customer self-service...." Peer review

Comprehensive Insights on Emplifi Knowledge Use Cases

What makes Emplifi Knowledge ideal for Knowledge Management?

Emplifi Knowledge Features

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FEATURE	RATINGS AND REVIEWS
AI Powered	4.00/5 ★ Read Reviews (3)
Custom Reports	3.12/5 ★ Read Reviews (1)
Analytics	3.12/5 ★ Read Reviews (1)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.00/5 ★ Read Reviews (3)
Custom Reports	3.12/5 ★ Read Reviews (1)
Analytics	3.12/5 ★ Read Reviews (1)

Software Failure Risk Guidance

for Emplifi Knowledge

Top Failure Risks for Emplifi Knowledge

Emplifi Inc. News

Emplifi Celebrates a Transformative Year with Surging Adoption and Major Awards - Business Wire

Emplifi experienced significant growth and received major awards over the past year.

07/01/2025 - source

Emplifi Named a Leader in Q4 2024 Social Suites Report by Independent Research Firm - Business Wire

Emplifi is recognized as a leader in a 2024 social suites report by an independent research firm.

20/11/2024 - source

Emplifis Social Media Marketing Platform Earns 2025 Buyers Choice Award From TrustRadius - Business Wire

Emplifi's social media marketing platform won the 2025 Buyers Choice Award from TrustRadius.

28/10/2024 - source

Emplifi Inc. Profile

Company Name

Emplifi Inc.

Company Website

//emplifi.io

HQ Location

New York

Employees

501-1000

Social

Financials

PRIVATE