eso Software Overview

ESO software enhances EMS efficiency with emergency management and crisis preparedness tools. Emergency medical service teams benefit from streamlined operations and improved disaster response.

Use Cases

Customers recommend Workflow Management, Communication Management, Calendar Management, as the business use cases that they have been most satisfied with while using eso Software.

Other use cases:

  • Lifetime Value Management
  • Helpdesk Management
  • Customer Feedback Management
  • Sales Call Management
  • Business Development
  • Loyalty Management
  • Contract Management
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Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using eso Software.

Other priorities:

  • Improve Efficiency
  • Establish Thought Leadership
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eso Software Use-Cases and Business Priorities: Customer Satisfaction Data

eso Software works with different mediums / channels such as E-Mail. Text SMS. and Mobile.

eso Software's features include Alerts: Popups & Notifications, Personalization, Templates, etc. and eso Software support capabilities include 24/7 Support, Email Support, Chat Support, etc. also eso Software analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Expanding dashboard to include HR analytics would also be a good position and would provide add'l value to current customers and prospects...." Peer review by Christopher Burnett

Popular Business Setting

for eso Software

Top Industries

  • Hospital & Health Care
  • Medical Practice
  • Transportation/Trucking/Railroad

Popular in

  • Enterprise
  • Mid Market
  • Small Business

eso Software is popular in Hospital & Health Care, Medical Practice, and Transportation/Trucking/Railroad and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on eso Software Use Cases

Why is eso Software the best choice for Workflow Management?

How can eso Software optimize your Communication Management Workflow?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well eso Software solved their business needs. Cuspera uses 339 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Hospital & Health Care

CASE STUDY Memorial Regional Hospital

ESO Health Data Exchange (HDE) helped Memorial Regional Hospital automate EMS record delivery into their hospital EHR. Before using ESO HDE, the trauma registry team spent hours each week tracking do...wn EMS runsheets and entering data by hand. The new system made data available much faster. This helped the hospital meet compliance goals for record abstraction. The team saved many hours each week and improved trauma registry outcomes.

Government Administration

CASE STUDY Indian River County Fire Rescue

Alerting helped Indian River County Fire Rescue improve EMS and hospital communication. The solution made it easier for EMS and emergency department staff to work together. This led to a faster avera...ge time to clear, with a reduction of 4.7 minutes. The process changes improved experiences for both EMS and hospital teams. The case shows how better communication tools can lead to better patient outcomes.

Government Administration

CASE STUDY Indiana Department of Homeland Security

ESO helped the Indiana Department of Homeland Security improve their COVID-19 response. The state used ESO's EMS data and insights for better syndromic surveillance. Real-time reports and easy report... generation made tracking COVID-19 cases faster. This led to more robust and timely reporting. The solution helped the state protect community health and safety.

lightning

Peers used eso Software for workflow management and communication management

eso Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.11/5 ★

Read Reviews (4)
Custom Reports

3.87/5 ★

Read Reviews (52)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.11/5 ★

Read Reviews (4)
Custom Reports

3.87/5 ★

Read Reviews (52)

Software Failure Risk Guidance

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for eso Software

Overall Risk Meter

Low Medium High

Top Failure Risks for eso Software

ESO Solutions, Inc. News

Product

ESO's Auto-Generated Narrative Feature Returns 35,700 Hours to EMS Professionals in First Month

ESO launched an auto-generated narrative feature within its EMS software platform, enabling emergency medical services professionals to save 35,700 hours of documentation time in the first month. This AI-driven tool streamlines patient care reporting, allowing EMS teams to focus more on clinical care and less on administrative tasks.

Product

ESOs Auto-Generated Narrative Feature Returns 35,700 Hours to EMS Professionals in First Month - GlobeNewswire

ESO launched its Auto-Generated Narrative feature for EMS software, enabling emergency medical services professionals to save 35,700 hours in documentation within the first month of use. The AI-powered tool automates patient care report narratives, reducing administrative burden and allowing EMS teams to focus more on patient care. This release demonstrates ESO's commitment to advancing efficiency in emergency medical services software.

Product

ESOs Auto-Generated Narrative Feature Returns 35,700 Hours to EMS Professionals in First Month - ESO

ESO launched an auto-generated narrative feature within its EMS software, enabling over 1,670 EMS organizations to reduce documentation time by up to 80%. In the first month, EMS professionals saved a total of 35,700 hours. This AI-driven enhancement streamlines electronic health record workflows, supporting emergency medical services with faster, more accurate reporting.

Product

Introducing the OneDose and ESO EHR integration

ESO has launched a full integration between its Electronic Health Record (EHR) platform and Hinckley Medicals OneDose solution. This integration enables EMS agencies to automate medication dosing and documentation workflows, improving data accuracy and operational efficiency for pre-hospital care providers. The combined solution streamlines data transfer, reducing manual entry and supporting better clinical outcomes in emergency medical services.

ESO Solutions, Inc. Profile

Company Name

ESO Solutions, Inc.

Company Website

https://www.eso.com/

HQ Location

8360 LBJ Fwy, Suite #255, Dallas, TX 75243, US

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