eso Software Overview
ESO software enhances EMS efficiency with emergency management and crisis preparedness tools. Emergency medical service teams benefit from streamlined operations and improved disaster response.
Use Cases
Customers recommend Workflow Management, Communication Management, Calendar Management, as the business use cases that they have been most satisfied with while using eso Software.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using eso Software.
eso Software Use-Cases and Business Priorities: Customer Satisfaction Data
eso Software works with different mediums / channels such as E-Mail. Text SMS. and Mobile.
eso Software's features include Alerts: Popups & Notifications, Personalization, Templates, etc. and eso Software support capabilities include 24/7 Support, Email Support, Chat Support, etc. also eso Software analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Text Messaging feature & message center, customizable, multiple options for handling differentials, wonderful support staff, employee & PTO balance import options, certification upload & approval workflow, cert expiration email notifications, security options, public and secure Document features, cloud based, training provided. ...." Peer review by Carol V., Hospital & Health Care
Popular Business Setting
for eso Software
Top Industries
- Hospital & Health Care
- Medical Practice
- Transportation/Trucking/Railroad
Popular in
- Enterprise
- Mid Market
- Small Business
eso Software is popular in Hospital & Health Care, Medical Practice, and Transportation/Trucking/Railroad and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on eso Software Use Cases
What makes eso Software ideal for Workflow Management?
What benefits does eso Software offer for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well eso Software solved their business needs. Cuspera uses 339 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Case Studies
CASE STUDY Memorial Regional Hospital
CASE STUDY Indian River County Fire Rescue
CASE STUDY Indiana Department of Homeland Security
Peers used eso Software for workflow management and communication management
eso Software Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (4) |
| Custom Reports | Read Reviews (52) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (4) |
| Custom Reports | Read Reviews (52) |
Software Failure Risk Guidance
?for eso Software
Overall Risk Meter
Top Failure Risks for eso Software
ESO Solutions, Inc. News
CommonSpirit Health Partners with ESO to Launch First EMS-Hospital Data Exchange in Utah - ESO
ESO and CommonSpirit Health have partnered to launch the first EMS-hospital data exchange in Utah, enhancing patient care by providing nearly 4,000 first responders with real-time access to patient outcome data. This initiative, using ESO's Health Data Exchange platform, bridges EMS and hospital systems, improving medical knowledge and patient outcomes through timely data sharing.
(Q2/2025) ESO Updates: Quarterly Product Enhancements
ESO has announced several product enhancements for Q2 2025. Key updates include the Auto-Generated Narrative feature in ESO EHR, which has significantly reduced documentation time for EMS providers. The NEMSIS Critical Patch introduces a new field for documenting patient sex, and the NERIS-compatible Fire Incidents application is now available to all agencies. Additionally, ESO has enhanced its Patient Registry with FHIR integration for financial information and ICD10-driven injury severity score calculation. Other updates include improvements to the Query Builder and Global Dashboards.
ESOs Auto-Generated Narrative Feature Returns 35,700 Hours to EMS Professionals in First Month - ESO
ESO launched an auto-generated narrative feature within its EMS software, enabling over 1,670 EMS organizations to reduce documentation time by up to 80%. In the first month, EMS professionals saved a total of 35,700 hours. This AI-driven enhancement streamlines electronic health record workflows, supporting emergency medical services with faster, more accurate reporting.
ESOs Auto-Generated Narrative Feature Returns 35,700 Hours to EMS Professionals in First Month - GlobeNewswire
ESO launched its Auto-Generated Narrative feature for EMS software, enabling emergency medical services professionals to save 35,700 hours in documentation within the first month of use. The AI-powered tool automates patient care report narratives, reducing administrative burden and allowing EMS teams to focus more on patient care. This release demonstrates ESO's commitment to advancing efficiency in emergency medical services software.
ESO Solutions, Inc. Profile
Company Name
ESO Solutions, Inc.
Company Website
https://www.eso.com/HQ Location
8360 LBJ Fwy, Suite #255, Dallas, TX 75243, US
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