Genesys Altocloud Overview
Genesys-altocloud uses AI and machine learning for predictive web engagement. Customer experiences and website sales conversions are enhanced through guided interactions.
Use Cases
Customers recommend Engagement Management, Lifetime Value Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Genesys Altocloud.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Genesys Altocloud.
Genesys Altocloud Use-Cases and Business Priorities: Customer Satisfaction Data
Genesys Altocloud works with different mediums / channels such as Phone Calls,
Comprehensive Insights on Genesys Altocloud Use Cases
How efficiently Does Genesys Altocloud manage your Engagement Management?
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Financial Services
|
Financial Services |
CASE STUDY EdenredRead More |
|
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
CASE STUDY L’olivierRead More |
Genesys Altocloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Custom Reports | Read Reviews (10) |
| Analytics | Read Reviews (12) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Custom Reports | Read Reviews (10) |
| Analytics | Read Reviews (12) |
Genesys Altocloud Integrations
Genesys Altocloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Genesys Altocloud
Software Failure Risk Guidance
?for Genesys Altocloud
Top Failure Risks for Genesys Altocloud
Genesys News
Genesys Earns 2024 Great Place to Work Certification | Business Wire
Genesys earns 2024 Great Place to Work certification, recognized for inclusion and work-life balance, with high employee satisfaction across 14 countries.
Introducing AC programmable power with the launch of the new GENESYS AC and GENESYS AC PRO
Genesys launches new programmable power products: GENESYS AC and GENESYS AC PRO, expanding their power solutions offerings.
Genesys International Awarded Rs 35 Crore Projects by NEOM and Saudi Geological Survey
Genesys International secures Rs 35 crore projects from NEOM and Saudi Geological Survey for mapping technology initiatives.
Genesys Profile
HQ Location
2001 Junipero Serra BlvdDaly City, CA 94014, USA
Employees
5001-10000
Social
Financials
PRIVATE
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