GoCo by Telus Overview
Broadconnect-cc-one solves business communication and network challenges with simple, scalable solutions. Clients benefit from fast delivery and unparalleled service.
Use Cases
Customers recommend Helpdesk Management, Measuring Customer Satisfaction, Call Analytics, as the business use cases that they have been most satisfied with while using GoCo by Telus.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using GoCo by Telus.
GoCo by Telus Use-Cases and Business Priorities: Customer Satisfaction Data
GoCo by Telus works with different mediums / channels such as Phone Calls.
GoCo by Telus's features include Predictive Analytics, and Dashboard. and GoCo by Telus support capabilities include AI Powered, 24/7 Support, Email Support, etc. also GoCo by Telus analytics capabilities include Analytics, and Custom Reports.
Reviews
"...BroadSoft CC-One is an omni-channel cloud contact center solution that allows agents to manage interactions with customers on voice, web, email, chat, and social channels...." Peer review
Popular Business Setting
for GoCo by Telus
Top Industries
- Construction
Popular in
- Small Business
GoCo by Telus is popular in Construction, and is widely used by Small Business,
Comprehensive Insights on GoCo by Telus Use Cases
What solutions does GoCo by Telus provide for Helpdesk Management?
What benefits does GoCo by Telus offer for Measuring Customer Satisfaction?
What makes GoCo by Telus ideal for Engagement Management?
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Hospital & Health Care
|
Hospital & Health Care |
CASE STUDY Cambie Surgery CentreRead More |
|
Consumer Services
|
Consumer Services |
CASE STUDY MHRead More |
|
Telecommunications
|
Telecommunications |
CASE STUDY CatherineRead More |
GoCo by Telus Competitors
GoCo by Telus Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (11) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (11) |
Software Failure Risk Guidance
?for GoCo by Telus
Top Failure Risks for GoCo by Telus
TELUS Corporation News
City of Penticton partners with TELUS SmartEnergy, helping residents save on home electricity bills - Yahoo Finance
The City of Penticton partners with TELUS SmartEnergy to help residents save on home electricity bills.
TELUS reports operational and financial results for third quarter 2024
TELUS announces its financial results for the third quarter of 2024, highlighting operational performance.
TELUS and Photonic Collaborate to Advance Quantum Communications in Canada
TELUS partners with Photonic Inc. to develop quantum communications, enhancing secure communication through a 30-kilometre fibre-optic network in British Columbia.
TELUS Corporation Feeds
TELUS Corporation NOTICE OF CASH DIVIDEND - PR Newswire
TELUS Corporation has announced a cash dividend for its shareholders.
TELUS Acquires Additional Shares of TELUS Digital - PR Newswire
TELUS has acquired more shares of TELUS Digital, expanding its ownership and influence in the digital sphere.
TELUS Leads the Way as First Canadian Telecom in U.S. AI Safety Consortium - PR Newswire
TELUS becomes the first Canadian telecom to join a U.S. AI safety group, showing leadership in technology safety efforts.
TELUS Corporation Profile
Company Name
TELUS Corporation
Company Website
//telus.comHQ Location
Tampa, FL
Employees
251-500
Social
Financials
PRIVATE
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