GoTo Training Overview

GoToTraining is a web-based tool for delivering interactive online training sessions. It allows trainers to teach anyone, anywhere, at any time.

Use Cases

Customers recommend Collaboration, Engagement Management, Onboarding, as the business use cases that they have been most satisfied with while using GoTo Training.

Other use cases:

  • Sending & Publishing Communications
  • Content Sharing
  • Social Media Analytics
  • Document Sharing
  • Payment Management
  • Helpdesk Management
  • Meeting Management
See all use cases See less use cases

Business Priorities

Grow Market Share and Scale Best Practices are the most popular business priorities that customers and associates have achieved using GoTo Training.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

GoTo Training Use-Cases and Business Priorities: Customer Satisfaction Data

GoTo Training works with different mediums / channels such as Chat. Video. E-Mail etc.

GoTo Training's features include Recording, Personalization, and Feedback Surveys. and GoTo Training support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also GoTo Training analytics capabilities include Analytics, and Custom Reports.

Reviews

"...- Sharing abilities (documents, videos, etc.) -..." Peer review by Kyle T., Training Content Developer, Construction

Peer review evidence (same sources as the product rating summary)

"...It's so easy to use whether that's sharing my screen, passing keyboard and mouse control, or recording the screen share...." Peer review by Verified Reviewer, Telecommunications
"...Catering for both remote and hybrid learning scenarios, the product offers users of all levels an emphasis on engaging session attendees with collaboration features powered by exclusive technology...." Peer review
"...GoToTraining is the simplest answer to online learning, with the most reliable features to help you before, during and after your sessions...." Peer review by Stacey A, Sales And Marketing Representative, Food & Beverages

Popular Business Setting

for GoTo Training

Top Industries

  • Computer Software
  • Information Technology and Services
  • Telecommunications

Popular in

  • Mid Market
  • Enterprise
  • Small Business

GoTo Training is popular in Computer Software, Information Technology And Services, and Telecommunications and is widely used by Mid Market, Enterprise, and Small Business.

GoTo Training Customer wins, Customer success stories, Case studies

How can GoTo Training optimize your Collaboration Workflow?

What solutions does GoTo Training provide for Engagement Management?

How can GoTo Training optimize your Onboarding Workflow?

How can GoTo Training enhance your Sending & Publishing Communications process?

What benefits does GoTo Training offer for Content Sharing?

11 buyers and buying teams have used Cuspera to assess how well GoTo Training solved their business needs. Cuspera uses 284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

GoTo Expands Little Caesars Technology Deployment

GoTo announced the expansion of its GoTo Connect deployment with Little Caesars, enhancing communication across over 10,000 users in U.S. franchise locations. The platform supports Little Caesars' gr...owth by standardizing communications, simplifying IT workflows, and providing call analytics. GoTo also revealed a new partnership with the Detroit Red Wings and Detroit Tigers.

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The Institute of Government at University of Central Florida - Education - Education

GoTo Webinar helped The Institute of Government at University of Central Florida run the F.A.C.E. annual conference online. The Institute faced tight time, budget, and resource limits due to COVID-19.... They chose GoTo Webinar for its strong features and helpful customer service. The platform enabled virtual networking and training for F.A.C.E. members. The event was delivered successfully despite the challenges.

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Mittelfranken Vocational Training Centre - Education - Education

GoTo Meeting helped Mittelfranken Vocational Training Centre keep training programs running during the pandemic. The center needed to meet Employment Agency requirements for all participants, includi...ng those with disabilities. After reviewing several online tools, they chose GoTo Meeting for video conferences and online training. The data protection contract from GoTo was a key factor. Staff and participants now rely on GoTo Meeting for daily communication and collaboration.

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Colegio de Patólogos de Estados Unidos - Education - Education

GoToWebinar helped the Colegio de Patólogos de Estados Unidos (CAP) continue resident education during the COVID-19 pandemic. CAP used GoToWebinar to deliver virtual classes when students had to work... from home. The platform enabled high-quality academic experiences and faculty collaboration. The results were described as spectacular by the organization. CAP's marketing director led the initiative to ensure learning continuity.

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Vallejo City Unified School District - Education - Education

GoTo Connect helped Vallejo City Unified School District upgrade to a modern VoIP phone system. The district needed reliable communication during wildfires and earthquakes. GoTo Connect worked well e...ven with low internet bandwidth. The school valued GoTo's customer service and flexible features. They now recommend GoTo Connect for business continuity.

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Stand for Animals Veterinary Clinic - Hospital & Health Care - Hospital & Health Care

GoTo Connect and GoTo Contact Center helped Stand for Animals Veterinary Clinic handle more calls from pet owners. The nonprofit clinic replaced its old on-prem system to improve efficiency. Features... like the dial plan editor and call queues let them serve more people each day. The solution also gives insights to boost clinic performance. Staff say they now reach more people daily than before.

Read on →
lightning

Peers used GoTo Training for collaboration and engagement management

GoTo Training Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.93/5 ★

Read Reviews (6)
Custom Reports

3.26/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.93/5 ★

Read Reviews (6)
Custom Reports

3.26/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for GoTo Training

Overall Risk Meter

Low Medium High

Top Failure Risks for GoTo Training

Overture Services, Inc. News

Partnership

GoTo Integrates with DriveCentric

GoTo has integrated its communication and IT support software with DriveCentric's CRM platform. This integration aims to enhance customer engagement and streamline communication processes for DriveCentric users by leveraging GoTo's robust capabilities.

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Partnership

GoTo Now Offers a Direct Integration with DriveCentric to Modernize Dealership Operations

GoTo has partnered with DriveCentric to integrate GoTo Connect's communication and AI capabilities directly into DriveCentric's CRM platform. This integration aims to streamline dealership operations by enabling seamless customer interactions, reducing manual processes, and providing real-time insights. The collaboration enhances productivity and customer satisfaction by centralizing communications and automating call logging and sentiment analysis.

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Partnership

GoTo Launches New LogMeIn Partner Network to Accelerate IT Partner and Managed Service Provider Growth

GoTo has launched the LogMeIn Partner Network to support IT resellers, MSPs, and GSIs. This initiative offers AI-driven solutions, expert support, comprehensive training, and co-marketing opportunities. The network aims to enhance partner success with tiered incentives and recognition programs. This launch marks a strategic expansion in GoTo's technology partner offerings.

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Product

Direct from the Expo at Enterprise Connect 2026 with GoTo

GoTo is expanding its vertical strategy with purpose-built unified communications solutions, focusing on automotive, education, and healthcare sectors. At Enterprise Connect 2026, GoTo highlighted its AI-driven solutions like GoTo Connect, which integrates with dealer management systems and CRM platforms. The company also announced GoTo Connect for Healthcare, targeting small to mid-sized clinics with AI-enabled communications. These vertical solutions aim to enhance operational efficiency and create new opportunities for partners.

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Overture Services, Inc. Profile

Company Name

Overture Services, Inc.

Company Website

https://www.goto.com/

HQ Location

Employees

NA

Social

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Financials

M&A