GoTo Training Overview

GoToTraining is a web-based tool for delivering interactive online training sessions. It allows trainers to teach anyone, anywhere, at any time.

Use Cases

Customers recommend Collaboration, Engagement Management, Onboarding, as the business use cases that they have been most satisfied with while using GoTo Training.

Other use cases:

  • Sending & Publishing Communications
  • Content Sharing
  • Social Media Analytics
  • Document Sharing
  • Payment Management
  • Helpdesk Management
  • Meeting Management
See all use cases See less use cases

Business Priorities

Grow Market Share and Scale Best Practices are the most popular business priorities that customers and associates have achieved using GoTo Training.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

GoTo Training Use-Cases and Business Priorities: Customer Satisfaction Data

GoTo Training works with different mediums / channels such as Chat. Video. E-Mail etc.

GoTo Training's features include Recording, Personalization, and Feedback Surveys. and GoTo Training support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also GoTo Training analytics capabilities include Analytics, and Custom Reports.

Reviews

"...GoToTraining is a complete remote training software, with a really easy to use interface, surveying features, screen sharing and recording..." Peer review by Ahmed Mostafa

Peer review evidence (same sources as the product rating summary)

"...You can schedule training, share screens, send chat messages, or send documents...." Peer review by User
"...Catering for both remote and hybrid learning scenarios, the product offers users of all levels an emphasis on engaging session attendees with collaboration features powered by exclusive technology...." Peer review
"...GoToTraining is the simplest answer to online learning, with the most reliable features to help you before, during and after your sessions...." Peer review by Stacey A, Sales And Marketing Representative, Food & Beverages

Popular Business Setting

for GoTo Training

Top Industries

  • Computer Software
  • Information Technology and Services
  • Telecommunications

Popular in

  • Mid Market
  • Enterprise
  • Small Business

GoTo Training is popular in Computer Software, Information Technology And Services, and Telecommunications and is widely used by Mid Market, Enterprise, and Small Business.

GoTo Training Customer wins, Customer success stories, Case studies

What makes GoTo Training ideal for Collaboration?

What Are the key features of GoTo Training for Engagement Management?

How can GoTo Training optimize your Onboarding Workflow?

What Are the key features of GoTo Training for Sending & Publishing Communications?

Why is GoTo Training the best choice for Content Sharing?

11 buyers and buying teams have used Cuspera to assess how well GoTo Training solved their business needs. Cuspera uses 284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

GoTo Expands Little Caesars Technology Deployment

GoTo announced the expansion of its GoTo Connect deployment with Little Caesars, enhancing communication across over 10,000 users in U.S. franchise locations. The platform supports Little Caesars' gr...owth by standardizing communications, simplifying IT workflows, and providing call analytics. GoTo also revealed a new partnership with the Detroit Red Wings and Detroit Tigers.

Read on →
 

GoTo Expands Little Caesars Technology Deployment

GoTo expands its technology deployment with Little Caesars, enhancing the pizza chain's operational efficiency and customer service capabilities through advanced communication and IT support solution...s.

Read on →
 

Voith - Manufacturing - Large

Heidenheim, Germany

Voith needed a way to train sales staff and connect with customers worldwide. The COVID-19 pandemic disrupted their processes. They chose GoTo Webinar to deliver international employee training and g...lobal customer engagement. The tool helped Voith support digital product sales and remote learning. GoTo Webinar enabled Voith to keep business running during challenging times.

 

Vallejo City Unified School District - Education - Medium

Vallejo, USA

GoTo Connect helped Vallejo City Unified School District keep operations running during wildfires and the COVID-19 pandemic. The district needed a modern VoIP phone system that worked even with low i...nternet bandwidth. GoTo Connect offered easy management and strong customer support. The solution improved business continuity for the school district.

 

Stand for Animals Veterinary Clinic - Hospital & Health Care - Small

Charlotte, USA

GoTo Connect and GoTo Contact helped Stand for Animals Veterinary Clinic handle more calls from pet owners in Charlotte. The nonprofit clinic replaced an inefficient on-prem system with GoTo's soluti...ons. Features like the dial plan editor and call queues made their work easier. The team now reaches more people each day. They also use GoTo Contact Center to track clinic performance and find ways to improve.

 

Paragon Law - Legal Services - Small

Nottingham, UK

Paragon Law needed a secure way to meet clients and work remotely. Their old office phone system could not support remote work or video calls. GoTo Connect and GoTo Meeting replaced their phone and m...eeting tools. The new solution let staff connect with clients from anywhere, on any device. Security and client confidentiality stayed strong. Paragon Law can now grow without needing bigger offices.

lightning

Peers used GoTo Training for collaboration and engagement management

GoTo Training Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.93/5

Read Reviews (6)
Custom Reports

3.26/5

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.93/5

Read Reviews (6)
Custom Reports

3.26/5

Read Reviews (24)

Software Failure Risk Guidance

?

for GoTo Training

Overall Risk Meter

Low Medium High

Top Failure Risks for GoTo Training

Overture Services, Inc. News

Product

GoTo Boosts Portfolio with New AI Innovations and 60+ Product Enhancements

GoTo has introduced new AI innovations and over 60 product enhancements, strengthening its business communication and IT support software offerings. These updates aim to improve user experience and operational efficiency, showcasing GoTo's commitment to leveraging AI for enhanced service delivery.

Product

GoTo Launches New Features for Grasshopper, Its Virtual Phone System ...

GoTo has introduced new features for Grasshopper, its virtual phone system. These enhancements aim to improve user experience and functionality, catering to business communication needs.

Partnership

Little Caesars Expands Partnership with GoTo Connect

Little Caesars expands its partnership with GoTo Connect to enhance communication solutions across its operations. This collaboration aims to improve efficiency and connectivity within the company's infrastructure.

Partnership

GoTo Integrates with DriveCentric

GoTo has integrated its communication and IT support software with DriveCentric's CRM platform. This integration aims to enhance customer engagement and streamline communication processes for DriveCentric users by leveraging GoTo's robust capabilities.

Overture Services, Inc. Profile

Company Name

Overture Services, Inc.

Company Website

https://www.goto.com/

HQ Location

Employees

NA

Social

Financials

M&A