GoTo Training Overview

GoToTraining is a web-based tool for delivering interactive online training sessions. It allows trainers to teach anyone, anywhere, at any time.

Use Cases

Customers recommend Collaboration, Engagement Management, Onboarding, as the business use cases that they have been most satisfied with while using GoTo Training.

Other use cases:

  • Sending & Publishing Communications
  • Content Sharing
  • Social Media Analytics
  • Document Sharing
  • Payment Management
  • Helpdesk Management
  • Meeting Management
See all use cases See less use cases

Business Priorities

Grow Market Share and Scale Best Practices are the most popular business priorities that customers and associates have achieved using GoTo Training.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

GoTo Training Use-Cases and Business Priorities: Customer Satisfaction Data

GoTo Training works with different mediums / channels such as Chat. Video. E-Mail etc.

GoTo Training's features include Recording, Personalization, and Feedback Surveys. and GoTo Training support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also GoTo Training analytics capabilities include Analytics, and Custom Reports.

Reviews

"...GoToTraining is easy to use and helpful for meetings, trainings, online testing/quizzing, reporting, and many other things...." Peer review by Rachael Bamfield

Popular Business Setting

for GoTo Training

Top Industries

  • Computer Software
  • Information Technology and Services
  • Telecommunications

Popular in

  • Mid Market
  • Enterprise
  • Small Business

GoTo Training is popular in Computer Software, Information Technology And Services, and Telecommunications and is widely used by Mid Market, Enterprise, and Small Business.

GoTo Training Customer wins, Customer success stories, Case studies

Why is GoTo Training the best choice for Collaboration?

How can GoTo Training optimize your Engagement Management Workflow?

What Are the key features of GoTo Training for Onboarding?

How does GoTo Training address your Sending & Publishing Communications Challenges?

What makes GoTo Training ideal for Content Sharing?

11 buyers and buying teams have used Cuspera to assess how well GoTo Training solved their business needs. Cuspera uses 284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Land Use Consultants (LUC) - Environmental Consultancy

GoTo Connect helped Land Use Consultants (LUC) unify communications for its 280 employees across the UK. LUC struggled with separate Microsoft Teams and telephony systems that did not work well toget...her. GoTo Connect offered seamless integration with Teams and all needed features. LUC bought 250 licenses and GoTo managed the rollout. The new system made communication easier and saved the company money.

RPG Crouch Chapman LLP - Accounting

GoTo Resolve helped RPG Crouch Chapman LLP improve IT management. The firm needed better control and oversight of its IT systems. After testing, they chose GoTo Resolve for its all-in-one remote supp...ort features. The platform gave them full visibility of all devices and their status. IT management became easier and more efficient with a single, easy-to-use tool.

World-renowned car manufacturer - Automotive

GoToAssist helped a world-renowned car manufacturer improve service center support. The company needed a way to give technicians fast access to expert help and up-to-date information. GoToAssist let ...authorized users perform dealer-level tasks remotely. Technicians in remote or independent shops could get real-time guidance. The solution saved time and made it easier to solve customer problems.

BPP Education Group - Education

GoTo Resolve helped BPP Education Group improve remote IT support for 2,700 users worldwide. BPP needed a single tool to manage urgent remote work needs during the pandemic. They chose GoTo Resolve f...or its easy connectivity and simple onboarding. Now, BPP supports staff and students globally with high IT standards.

Durham Travel - Travel Agencies

GoTo Connect helped Durham Travel shift from in-person to remote client meetings during the pandemic. The company used GoTo Connect's call routing feature to transfer calls between agents. This saved... time and made agents more efficient. Durham Travel continued to give personalized support to customers. The move to GoTo Connect happened before the pandemic began.

WellSpace Health - Hospital & Health Care

GoTo Connect helped WellSpace Health manage fast growth with a cloud-based virtual phone system. The solution made it easy to manage all locations from one system. WellSpace Health did not need extra... maintenance or new systems. The phone system scaled quickly as the organization grew. The IT team found it simple and effective for their needs.

lightning

Peers used GoTo Training for collaboration and engagement management

GoTo Training Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.93/5 ★

Read Reviews (6)
Custom Reports

3.26/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.93/5 ★

Read Reviews (6)
Custom Reports

3.26/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for GoTo Training

Overall Risk Meter

Low Medium High

Top Failure Risks for GoTo Training

Overture Services, Inc. News

Product

GoTo Adds New AI-Powered Tools to Help Auto Dealerships Answer More Calls, Book More Service, and Drive More Revenue - Business Wire

GoTo has introduced AI-powered tools designed to enhance auto dealerships' operations. These tools aim to improve call handling, service booking, and revenue generation, showcasing GoTo's commitment to leveraging AI for business communication and IT support.

Product

GoTo Integrates LogMeIn Resolve With SentinelOne for Enhanced Endpoint Security

GoTo has integrated its LogMeIn Resolve platform with SentinelOne Singularity to enhance endpoint security. This integration combines Singularity's endpoint detection and response capabilities with LogMeIn Resolve's zero-trust architecture. It offers detailed alerts for ransomware and malware, continuous monitoring, and streamlined incident response, providing businesses with actionable insights and automation.

Product

GoTo Announces LogMeIn Resolve Integration with HaloPSA, Empowering Managed Service Providers to Effortlessly Manage IT Workflows Across Platforms

GoTo has integrated its LogMeIn Resolve platform with HaloPSA, enhancing IT workflow management for Managed Service Providers (MSPs). This integration automates ticketing based on alert priority, streamlines verification checks, and ensures data consistency across platforms. It leverages AI features and a zero trust architecture to improve service delivery and asset management.

Product

GoTo Unveils 100+ Next-Gen Omnichannel and AI Features to Elevate Communications for SMBs - Business Wire

GoTo has launched over 100 new features for its GoTo Connect platform, targeting small and midsize businesses. The update introduces advanced omnichannel communication, a unified inbox, expanded mobile support, and practical AI-driven tools to streamline customer interactions and boost productivity. These enhancements aim to set a new benchmark for cloud communications and IT solutions in the SMB sector.

Overture Services, Inc. Profile

Company Name

Overture Services, Inc.

Company Website

https://www.goto.com/

HQ Location

Employees

NA

Social

Financials

M&A