HelpOnClick Help Desk Overview
Here’s the scoop on HelpOnClick Help Desk! We've gathered over 27 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if HelpOnClick Help Desk is right for your needs? Our Cuspera AI engine can evaluate how HelpOnClick Help Desk fits your specific business needs, industry, and context. Get your personalized assessment report today.
HelpOnClick Help Desk supports business activities such as:
- Helpdesk Management
- Collaboration
HelpOnClick Help Desk can help you with many business goals, such as Acquire Customers.
Reviews
"...Smart and easy-to-use Help Desk and Knowledgebase solution for your small or medium-size business...." Peer review
HelpOnClick Help Desk Reviews
11 buyers and buying teams have used Cuspera to assess how well HelpOnClick Help Desk solved their business needs. Cuspera uses 27 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Acquire Customers is the most popular business priority peers achieved using HelpOnClick Help Desk.
Use Cases
Peers recommend Helpdesk Management , Collaboration , as the business use cases that they have been most satisfied while using HelpOnClick Help Desk.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management |
4.39/5 ★ |
"...Smart and easy-to-use Help Desk and Knowledgebase solution for your small or medium-size business...." Peer review |
| Collaboration |
3.68/5 ★ |
"...Thanks to user-friendly interface, conveniently organized tickets list and numerous tracking and collaboration options, you will have all the messages answered properly and on time. ..." HelpOnClick: View Our Help Desk Tour on this Web Page |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management |
4.39/5 ★ |
"...Smart and easy-to-use Help Desk and Knowledgebase solution for your small or medium-size business...." Peer review |
|
| Collaboration |
3.68/5 ★ |
"...Thanks to user-friendly interface, conveniently organized tickets list and numerous tracking and collaboration options, you will have all the messages answered properly and on time. ..." HelpOnClick: View Our Help Desk Tour on this Web Page |
|
IT and Other Capabilities
for HelpOnClick Help Desk
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (6) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (6) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (2) |
Software Failure Risk Guidance
?for HelpOnClick Help Desk
Top Failure Risks for HelpOnClick Help Desk
Vendor Profile Details
Company Name
helponclick
Company Website
https://www.helponclick.com/HQ Location
P.O. Box 250133, Plano, TX 75025-0133
Employees
NA
Social
Financials
PRIVATE
Get a personalised risk report for HelpOnClick Help Desk
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
HelpOnClick Help Desk may get in touch with you regarding your request.
Request Custom Quote
helponclick will get in touch with you regarding your request.