HiRUM PMS Overview

HiRUM-PMS is an innovative management system designed for the hotel, accommodation, and real estate industries. HiRUM Front Desk Software offers industry-leading front desk solutions.

This is a summary of the comprehensive capabilities and benefits of HiRUM PMS based on over 78 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if HiRUM PMS is right for your needs? Our Cuspera AI engine can evaluate how HiRUM PMS fits your specific business needs, industry, and context. Get your personalized assessment report today.

HiRUM PMS supports business activities such as:

  • Payment Management
  • Sending & Publishing Communications
  • Helpdesk Management
  • Channel Management
  • Touchpoint Management

HiRUM PMS can help you with many business goals, such as Increase Sales & Revenue. It can help manage these activities if you use E-Mail and Phone Calls for these needs.

HiRUM PMS Hospitality Vertical is its biggest customer base.

HiRUM PMS Reviews

11 buyers and buying teams have used Cuspera to assess how well HiRUM PMS solved their business needs. Cuspera uses 78 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Increase Sales & Revenue is the most popular business priority peers achieved using HiRUM PMS.

Use Cases

Peers recommend Payment Management , Sending & Publishing Communications , Helpdesk Management , as the business use cases that they have been most satisfied while using HiRUM PMS.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Payment Management

3.98/5 ★

Read Reviews (2)

"...Record & accept guest payments and easily manage outgoing payments to agents, owners and creditors alike...." Hotel Front Desk System
Sending & Publishing Communications with E-Mail and Phone Calls

3.49/5 ★

Read Reviews (1)

"...Phone us on 07 5574 4990 or send us a message using the contact form. ..." Hotel Front Desk System
Helpdesk Management with Phone Calls

3.37/5 ★

Read Reviews (1)

"...Please feel free to submit a support customer support request via our Service Desk below or call us on (07) 5574 4990...." HiRUM Customer Support
PEER EXPERIENCES
Payment Management

3.98/5 ★

Read Reviews (2)

"...Record & accept guest payments and easily manage outgoing payments to agents, owners and creditors alike...." Hotel Front Desk System
Sending & Publishing Communications with E-Mail and Phone Calls

3.49/5 ★

Read Reviews (1)

"...Phone us on 07 5574 4990 or send us a message using the contact form. ..." Hotel Front Desk System
Helpdesk Management with Phone Calls

3.37/5 ★

Read Reviews (1)

"...Please feel free to submit a support customer support request via our Service Desk below or call us on (07) 5574 4990...." HiRUM Customer Support

Case Studies

COMPANY CASE STUDIES
HiRUM PMS case study
CASE STUDY Peninsula Airlie Beach

HiRUM Software Solutions helped Peninsula Airlie Beach manage their property more easily. The new managers, Paul and Francine, used HiRUM to double their management portfolio. Their direct bookings almost doubled and Google booking revenue tripled year on year. The software saved them time and let ...them focus on guest experience. They found HiRUM easy to use and praised the support team.

Read More
HiRUM PMS case study
CASE STUDY Mobys Beachside Retreat

Flexkeeping helped Mobys Beachside Retreat automate housekeeping and maintenance. Before, staff used paper reports and manual updates, causing delays and confusion. With Flexkeeping, all tasks are digital and easy to track. Staff use the app on their phones, making updates simple. The maintenance m...odule lets managers and staff see all jobs in one place. The team is now more efficient and organized, leading to better guest experiences.

Read More

Based on peer insights

Cuspera recommends HiRUM PMS for

Use Cases Payment Management , Sending & Publishing Communications , Helpdesk Management
Medium E-Mail, Phone Calls
Business Priority Increase Sales & Revenue
Industries Hospitality

Popular Business Setting

for HiRUM PMS

Top Industries

  • Hospitality

Popular in

  • Small Business

IT and Other Capabilities

for HiRUM PMS

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.40/5 ★

Read Reviews (10)
Data Export

3.97/5 ★

Read Reviews (5)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.40/5 ★

Read Reviews (10)
Data Export

3.97/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.41/5 ★

Read Reviews (25)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.41/5 ★

Read Reviews (25)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (9)
Analytics

3.79/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (9)
Analytics

3.79/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for HiRUM PMS

Top Failure Risks for HiRUM PMS

Vendor Profile Details

Company Name

Hirum Australasia Pty Ltd

Company Website

https://www.hirum.com.au/

HQ Location

2/8 Technology Drive, Arundel, Queensland 4212, AU

Employees

11-50

Social

Financials

PRIVATE