Hiya Overview

Hiya offers Caller ID, Call Blocker, and Protection to enhance voice security. Hiya Protect helps combat spam and fraud calls for subscribers.

Use Cases

Customers recommend Call Analytics, Helpdesk Management, Contact List Management, as the business use cases that they have been most satisfied with while using Hiya.

Other use cases:

  • Business Development
  • Engaging And Following Up
  • Market Research
  • Telemarketing
  • Rating And Review Management
  • Reputation Management
  • Lead Qualification: Technographic
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hiya.

Other priorities:

  • Build Brand Awareness
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Efficiency
  • Launch New Products
  • Improve Brand Engagement
  • Improve ROI
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Hiya Use-Cases and Business Priorities: Customer Satisfaction Data

Hiya works with different mediums / channels such as Phone Calls, Mobile, Offline, etc.

Hiya's features include Recording, Personalization, and Alerts: Popups & Notifications.

Reviews

"...Hire Faster, Reduce Hiring Costs Hiya provides an environment where Employers and Job Seekers meet to connect, engage and hire fast through the power of video...." Peer review

Popular Business Setting

for Hiya

Top Industries

  • Retail
  • Computer Software
  • Education

Popular in

  • Enterprise
  • Small Business
  • Large Enterprise

Hiya is popular in Retail, Computer Software, and Education and is widely used by Enterprise, Small Business, and Large Enterprise.

Comprehensive Insights on Hiya Use Cases

What makes Hiya ideal for Call Analytics?

How does Hiya address your Helpdesk Management Challenges?

How can Hiya enhance your Contact List Management process?

What solutions does Hiya provide for Business Development?

How efficiently Does Hiya manage your Engaging And Following Up?

28+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Hiya solved their business needs. Cuspera uses 584 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Frequently Asked Questions(FAQ)

for Hiya

What is Hiya?

Hiya is a Voice Performance Platform that achieves full call integrity, superior experience, higher connection and conversion rates that deliver new levels of value for the business. It makes the voice experience smarter and more relevant to consumers and businesses.

Hiya provides meaningful insight into who is calling and enhances both the inbound and outbound mobile phone call experience between consumers and businesses. Its spam detection and call blocking capabilities help consumers avoid unwanted and dangerous calls. Some of its features include block calls, blacklist unwanted phone numbers, reverse phone search incoming call information and receive spam alerts.

What is Hiya used for?

Hiya is mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Call Analytics, Helpdesk Management and Contact List Management .

What are the top features of Hiya?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of Hiya.

Who uses Hiya?

Hiya is used by Retail, Computer Software and Education among other industries.

Where is Hiya located?

Hiya is headquartered at Seattle, WA.
lightning

Peers used Hiya for call analytics and helpdesk management

Hiya Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.92/5 ★

Read Reviews (1)
Analytics

4.07/5 ★

Read Reviews (48)
Custom Reports

3.39/5 ★

Read Reviews (70)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.92/5 ★

Read Reviews (1)
Analytics

4.07/5 ★

Read Reviews (48)
Custom Reports

3.39/5 ★

Read Reviews (70)

Software Failure Risk Guidance

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for Hiya

Overall Risk Meter

Low Medium High

Top Failure Risks for Hiya

Hiya Profile

Company Name

Hiya

Company Website

https://www.hiya.com/

HQ Location

Seattle, WA

Employees

101-250

Social

Financials

SERIES A