IBM watsonx Assistant

American Airlines wanted to improve customer experience by providing digital services. Their existing system was outdated and slow. IBM helped them move to the IBM Cloud, which made their operations faster and more reliable. They developed a new app called Dynamic Rebooking in just four and a half ...months. This app lets customers change flights easily during disruptions. The app was launched quickly and worked well during Hurricane Irma. Customers liked the new app, and it improved their experience.

Show More..

Boots UK needed to upgrade its digital infrastructure to handle increased online demand, especially during peak times. The company partnered with IBM Consulting to modernize its e-commerce platform using IBM Cloud and Red Hat OpenShift. This transformation led to a 42% annual increase in digital or...ders and a 115% revenue growth over two years. The project was completed on time and within budget, with no incidents during the launch.

Show More..

The IBM CIO Organization needed to optimize resource allocation for 1,600 applications and 280,000 users. They adopted Red Hat OpenShift but faced challenges with resource management. They implemented IBM Turbonomic for automated resource optimization. This led to a 3.8 TB decrease in memory limits... and 64% decrease in CPU requests. Turbonomic executes 45,000 automated actions monthly, saving time and costs, and allowing the team to focus on innovation.

Show More..