Infor Interaction Advisor Overview

Infor Interaction Advisor optimizes real-time customer interactions. Marketing campaigns are managed effectively using advanced analytics.

Use Cases

Customers recommend Offer Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Infor Interaction Advisor.

Other use cases:

  • Advertisement
  • Communication Management
  • Business Development
  • Performance Management
  • Personalized Marketing
  • Cross Selling
See all use cases See less use cases

Infor Interaction Advisor Use-Cases and Business Priorities: Customer Satisfaction Data

Infor Interaction Advisor works with different mediums / channels such as Social Media. LinkedIn. and Website.

Infor Interaction Advisor's features include Personalization. and Infor Interaction Advisor support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Infor Interaction Advisor analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Infor Interaction Advisor is a real-time interaction management offering and part of Infor's Customer Experience Suite...." Peer review

Comprehensive Insights on Infor Interaction Advisor Use Cases

How does Infor Interaction Advisor address your Engagement Management Challenges?

What benefits does Infor Interaction Advisor offer for Campaign Management?

Case Studies

CASE STUDY Nutreco

Nutreco uses Infor Managed Services for their M3 Core application. The Infor team acts like an internal support team. They have built knowledge of Nutreco's implementation. Their support is appreciat...ed by Nutreco's M3 end-users.

Hospital & Health Care

CASE STUDY Bozeman Health

Bozeman Health used Infor U for employee training. They have over 2,500 employees. The training helped them adopt new technology. It increased productivity.

CASE STUDY Safran Aerosystems

Safran Aerosystems worked with Infor to move to a cloud-based ERP. They combined multiple ERPs into one solution. The migration was smooth and on budget. This change improved scalability and flexibil...ity. Safran is now ready for long-term success and better ROI.

Infor Interaction Advisor Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.33/5

Read Reviews (1)
Analytics

3.78/5

Read Reviews (5)
Custom Reports

3.58/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.33/5

Read Reviews (1)
Analytics

3.78/5

Read Reviews (5)
Custom Reports

3.58/5

Read Reviews (2)

Software Failure Risk Guidance

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for Infor Interaction Advisor

Top Failure Risks for Infor Interaction Advisor

Infor News

Partnership

Deloitte Signs New Alliance Agreement with Infor

Deloitte and Infor have expanded their alliance to the Italian market, enhancing their collaboration on Infor CloudSuite solutions. This partnership aims to offer joint customers in the Discrete Manufacturing industry improved efficiency and digital transformation capabilities through cloud-based ERP systems.

Partnership

Infor and Deloitte Announce New Reseller Agreement

Infor and Deloitte have expanded their strategic relationship by signing a new reseller agreement. This partnership aims to enhance product availability and support for customers in the US, facilitating digital transformation with Infor's cloud solutions. The agreement leverages Deloitte's industry expertise to streamline licensing and implementation, promising faster decision-making and improved time to value for joint customers.

Product

New Infor Velocity Suite Accelerates Process Innovation with Generative AI

Infor has announced the general availability of its new Infor Velocity Suite, designed to enhance process innovation using generative AI and robotic process automation. The suite enables customers to diagnose, automate, and optimize processes, delivering rapid value across various business functions. Key features include Infor Process Mining and Infor Value+, which offer industry-specific solutions to improve efficiency and profitability.

Product

Indonesia impatient in tech adoption , Infor says - Companies

Infor hosted its first Velocity Day event in Jakarta, highlighting its industry-specific cloud solutions. The event focused on overcoming barriers to tech adoption in Indonesia, such as data sovereignty and lack of in-house data science skills. Infor's Velocity Suite aims to guide companies through complex technology landscapes and unlock value in sectors like manufacturing and logistics.

Infor Profile

Company Name

Infor

Company Website

https://www.infor.com/

Year Founded

2002

HQ Location

641 Avenue of the Americas New York, NY 10011

Employees

10001+

Social

Financials

M&A