Intouch survey Overview
Intouch-survey harnesses customer feedback to create loyal ambassadors. Actionable insights are transformed into profit by Intouch Insight.
Use Cases
Customers recommend Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, as the business use cases that they have been most satisfied with while using Intouch survey.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Intouch survey.
Intouch survey Use-Cases and Business Priorities: Customer Satisfaction Data
Intouch survey works with different mediums / channels such as Mobile. Phone Calls. Social Media etc.
Intouch survey's features include Embedded Survey Forms, Dashboard, and Personalization. and Intouch survey support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Intouch survey analytics capabilities include Analytics, and Custom Reports.
Reviews
"The Intouch platform helps us take measurable actions that allow us to better achieve business goals." - Parker's Kitchen
Intouch survey, Cvent online survey, GetApp, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Intouch survey
Top Industries
- Retail
- Food & Beverages
- Mechanical or Industrial Engineering
Popular in
- Small Business
- Mid Market
- Large Enterprise
Intouch survey is popular in Retail, Food & Beverages, and Mechanical Or Industrial Engineering and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Intouch survey Use Cases
What solutions does Intouch survey provide for Collecting Feedback?
How efficiently Does Intouch survey manage your Helpdesk Management?
What benefits does Intouch survey offer for Engaging Conversational Surveys?
Why is Intouch survey the best choice for Event Management?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Intouch survey solved their Customer Feedback Management needs. Cuspera uses 467 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The Intouch platform helps us take measurable actions that allow us to better achieve business goals. Testimonial By Parker's Kitchen |
|
Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training. Testimonial By Andrew B |
|
|
Intouch's LiaCX Business Intelligence tools give Corporate a bird's eye view into the performance of our mystery shop and age-verification programs across locations; while individual operators get actionable insights to help them improve business processes and ensure standards are being met. Testimonial By Andrew B |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Parker's Kitchen |
The Intouch platform helps us take measurable actions that allow us to better achieve business goals. Testimonial By Parker's Kitchen |
|
Andrew B Process Integration Manager Parkland Fuel Corporation |
Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training. Testimonial By Andrew B |
|
Andrew B Process Integration Manager Parkland Fuel Corporation |
Intouch's LiaCX Business Intelligence tools give Corporate a bird's eye view into the performance of our mystery shop and age-verification programs across locations; while individual operators get actionable insights to help them improve business processes and ensure standards are being met. Testimonial By Andrew B |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
NA |
Case Study Large convenience and gas retailerRead More |
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NA |
Case Study ABC Fine Wine & SpiritsRead More |
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NA |
Case Study Leading beer retailerRead More |
Video
Intouch CX Intelligence Platform
Peers used Intouch survey for Collecting feedback and helpdesk management
Intouch survey Competitors
Intouch survey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (39) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (39) |
Software Failure Risk Guidance
?for Intouch survey
Overall Risk Meter
Top Failure Risks for Intouch survey
Intouch Insight Feeds
INTOUCH INSIGHT ANNOUNCES Q3 2024 FINANCIAL RESULTS - Yahoo Finance
Intouch Insight released its financial results for the third quarter of 2024, detailing their financial performance and key metrics.
Intouch Insight Profile
Company Name
Intouch Insight
Company Website
https://www.intouchinsight.com/HQ Location
Ottawa, ON
Employees
251-500
Social
Financials
IPO
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