InvGate Assets Overview

InvGate offers no-code Service and Asset Management solutions that allow businesses to adapt quickly without the usual hassle of extensive implementations or hefty consulting fees. Users find the platform particularly beneficial for streamlining IT operations. A standout feature is its ability to automate key asset management processes, reportedly saving IT teams over 1,000 hours annually. Additionally, InvGate's service management tools have proven effective in transforming organizations into agile entities, significantly reducing time spent on operational management tasks by 80%. This dual capability makes it a go-to for organizations looking to centralize support across multiple teams, enabling a cohesive and efficient IT environment.

Use Cases

Customers recommend Helpdesk Management, Workflow Management, License Management, as the business use cases that they have been most satisfied with while using InvGate Assets.

Other use cases:

  • Knowledge Management
  • Social Media Analytics
  • Collaboration
  • Rating And Review Management
  • Measuring Customer Satisfaction
  • Engagement Management
  • Contract Management
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Business Priorities

Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using InvGate Assets.

Other priorities:

  • Improve ROI
  • Manage Risk
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InvGate Assets Use-Cases and Business Priorities: Customer Satisfaction Data

InvGate Assets works with different mediums / channels such as Video.

InvGate Assets's features include Ticketing, Gamification, Dashboard, etc. and InvGate Assets support capabilities include Email Support, 24/7 Support, Phone Support, etc. also InvGate Assets analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Electronic workflows with forms management allows us to incorporate many business approval processes into a user request...." Peer review by Rene Melchers, Hospital & Health Care

InvGate Assets provides IT asset management, enabling the identification of underused assets and license harvesting. Insights into IT investments are offered for optimization purposes.

Popular Business Setting

for InvGate Assets

Top Industries

  • Insurance
  • Retail
  • Medical Practice

Popular in

  • Enterprise
  • Mid Market
  • Small Business

InvGate Assets is popular in Insurance, Retail, and Medical Practice and is widely used by Enterprise, Mid Market, and Small Business.

InvGate Assets Customer wins, Customer success stories, Case studies

What solutions does InvGate Assets provide for Helpdesk Management?

How does InvGate Assets facilitate Workflow Management?

What benefits does InvGate Assets offer for License Management?

How does InvGate Assets address your Knowledge Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well InvGate Assets solved their business needs. Cuspera uses 447 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used InvGate Assets for helpdesk management and workflow management

InvGate Assets Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.34/5 ★

Read Reviews (7)
Custom Reports

4.22/5 ★

Read Reviews (45)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.34/5 ★

Read Reviews (7)
Custom Reports

4.22/5 ★

Read Reviews (45)

Software Failure Risk Guidance

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for InvGate Assets

Overall Risk Meter

Low Medium High

Top Failure Risks for InvGate Assets

InvGate News

Product

InvGate Service Desk Review

InvGate Service Desk is a robust ITSM-level help desk solution offering customizable workflows, SLA rules, and AI-backed features. It integrates with InvGate's IT Asset and Change Management tools, making it ideal for large enterprises. The service is available in three pricing tiers, starting at $17 per user per month, with options for on-premises or cloud deployment.

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Awards

InvGate Named No . 1 ITSM Solution in SoftwareReviews Data Quadrant , Earns Top Honors Across Implementation , Support , UX , and Product Strategy

InvGate has been named the No. 1 IT Service Management (ITSM) solution for midmarket organizations in the SoftwareReviews ITSM Midmarket Data Quadrant. The company achieved high scores in implementation, support, user experience, and product strategy. InvGate's solutions are praised for their ease of management, integration capabilities, and comprehensive service management features, making them ideal for midmarket organizations seeking governance and automation without complexity.

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Product

New gen AI tool helps ease IT workloads - BetaNews

InvGate has launched AI Hub, a suite of generative AI tools designed to streamline IT operations. These tools automate complex tasks, enhance support ticket handling, and facilitate knowledge base updates. The AI Hub includes a virtual agent for Microsoft Teams, aiding user support with contextual information. CEO Ariel Gesto emphasizes the focus on innovation and efficiency for IT teams.

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Awards

InvGate positioned as a Leader in the SPARK Matrix: IT - GlobeNewswire

InvGate has been named a Leader in the SPARK Matrix: IT Hardware Asset Management (HAM) Tools, 2025 by QKS Group. This recognition highlights InvGate's strong performance in technology excellence and customer impact. InvGate Asset Management offers a comprehensive IT management suite, providing unified visibility and control over hardware assets across IT, IoT, and cloud environments. This accolade underscores InvGate's commitment to innovation in asset management.

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InvGate Profile

Company Name

InvGate

Company Website

https://www.invgate.com/

HQ Location

Núñez, Ciudad autónoma de Buenos Aires

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