InvGate Assets Overview

InvGate offers no-code Service and Asset Management solutions that allow businesses to adapt quickly without the usual hassle of extensive implementations or hefty consulting fees. Users find the platform particularly beneficial for streamlining IT operations. A standout feature is its ability to automate key asset management processes, reportedly saving IT teams over 1,000 hours annually. Additionally, InvGate's service management tools have proven effective in transforming organizations into agile entities, significantly reducing time spent on operational management tasks by 80%. This dual capability makes it a go-to for organizations looking to centralize support across multiple teams, enabling a cohesive and efficient IT environment.

Use Cases

Customers recommend Helpdesk Management, Workflow Management, License Management, as the business use cases that they have been most satisfied with while using InvGate Assets.

Other use cases:

  • Knowledge Management
  • Social Media Analytics
  • Collaboration
  • Rating And Review Management
  • Measuring Customer Satisfaction
  • Engagement Management
  • Contract Management
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Business Priorities

Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using InvGate Assets.

Other priorities:

  • Improve ROI
  • Manage Risk
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InvGate Assets Use-Cases and Business Priorities: Customer Satisfaction Data

InvGate Assets works with different mediums / channels such as Video.

InvGate Assets's features include Ticketing, Gamification, Dashboard, etc. and InvGate Assets support capabilities include Email Support, 24/7 Support, Phone Support, etc. also InvGate Assets analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I have been able to setup tickets and workflows for many different departments within the business that helps simplify processes for them...." Peer review by Brian W., Director of IT Support, Hospital & Health Care

InvGate Assets provides IT asset management, enabling the identification of underused assets and license harvesting. Insights into IT investments are offered for optimization purposes.

Popular Business Setting

for InvGate Assets

Top Industries

  • Insurance
  • Retail
  • Medical Practice

Popular in

  • Enterprise
  • Mid Market
  • Small Business

InvGate Assets is popular in Insurance, Retail, and Medical Practice and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on InvGate Assets Use Cases

What solutions does InvGate Assets provide for Helpdesk Management?

Why is InvGate Assets the best choice for Workflow Management?

How does InvGate Assets address your License Management Challenges?

How can InvGate Assets optimize your Knowledge Management Workflow?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well InvGate Assets solved their business needs. Cuspera uses 447 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

CASE STUDY McDonald's

McDonald's Consolidated All its Service Desks on a Single Platform

CASE STUDY Peoples Bank

Peoples Bank aligned 24 departments using InvGate Service Desk, improving IT efficiency and productivity.

CASE STUDY Coppel

Coppel with InvGate streamline's its processes and manage over 200,000 incidents per month.

CASE STUDY SEiT

SEiT took their ITSM strategy to the next level with InvGate

CASE STUDY Farmacity

Major Pharmacy Store Chain Optimized the Number of Agents by 30%

CASE STUDY Grupo Cepas

Grupo Cepas streamlined its operational processes with InvGate Service Desk

lightning

Peers used InvGate Assets for helpdesk management and workflow management

InvGate Assets Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.34/5 ★

Read Reviews (7)
Custom Reports

4.22/5 ★

Read Reviews (45)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.34/5 ★

Read Reviews (7)
Custom Reports

4.22/5 ★

Read Reviews (45)

Software Failure Risk Guidance

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for InvGate Assets

Overall Risk Meter

Low Medium High

Top Failure Risks for InvGate Assets

InvGate News

Partnership

Curated Automation Partners With InvGate to Expand Its Capabilities ...

Curated Automation partners with InvGate to enhance its technology and deployment capabilities.

InvGate Profile

Company Name

InvGate

Company Website

https://www.invgate.com/

HQ Location

Núñez, Ciudad autónoma de Buenos Aires

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