JustRelate CX Cloud Overview

Discover comprehensive insights into JustRelate CX Cloud. Learn more about product features, capabilities and expert reviews based on 16 insights and explore use-cases showcasing how JustRelate CX Cloud enhances Helpdesk management and drives growth.

Here’s the scoop on JustRelate CX Cloud! We've gathered over 16 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if JustRelate CX Cloud is right for your needs? Our Cuspera AI engine can evaluate how JustRelate CX Cloud fits your specific business needs, industry, and context. Get your personalized assessment report today.

JustRelate CX Cloud supports business activities such as:

  • Helpdesk Management
  • Event Management

It can help manage these activities if you use Phone Calls and Newsletter for these needs.

JustRelate CX Cloud Reviews

11 buyers and buying teams have used Cuspera to assess how well JustRelate CX Cloud solved their business needs. Cuspera uses 16 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Use Cases

Peers recommend Helpdesk Management , Event Management , as the business use cases that they have been most satisfied while using JustRelate CX Cloud.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls and Newsletter

3.90/5 ★

Read Reviews (5)

"...Newsletter handling (generation, personalization, shipping, evaluation) Helpdesk and call-center support, e.g. ticketing, status overview, form integration, support-case databank (FAQ) Integrated complaint management...." CRM as software-as-a-service
Event Management

3.72/5 ★

Read Reviews (1)

"...Customer care made easy with mailing, query and event management. ..." CRM as software-as-a-service
PEER EXPERIENCES
Helpdesk Management with Phone Calls and Newsletter

3.90/5 ★

Read Reviews (5)

"...Newsletter handling (generation, personalization, shipping, evaluation) Helpdesk and call-center support, e.g. ticketing, status overview, form integration, support-case databank (FAQ) Integrated complaint management...." CRM as software-as-a-service
Event Management

3.72/5 ★

Read Reviews (1)

"...Customer care made easy with mailing, query and event management. ..." CRM as software-as-a-service

Based on peer insights

Cuspera recommends JustRelate CX Cloud for

Use Cases Helpdesk Management , Event Management
Medium Phone Calls, Newsletter

IT and Other Capabilities

for JustRelate CX Cloud

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

3.22/5 ★

Read Reviews (1)
24/7 Support

3.12/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

3.22/5 ★

Read Reviews (1)
24/7 Support

3.12/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
CAPABILITIES (OTHER) RATINGS AND REVIEWS

Software Failure Risk Guidance

?

for JustRelate CX Cloud

Top Failure Risks for JustRelate CX Cloud

Vendor Profile Details

Company Name

JustRelate Group GmbH

Company Website

https://www.justrelate.com/

HQ Location

Kitzingstraße 15 12277 Berlin Germany

Employees

101-250

Social

Financials

PRIVATE