Knowland by Cendyn Overview

Knowland is the leader in meeting and event intelligence for hospitality. Hospitality sales solutions by Knowland can be discovered today.

Use Cases

Customers recommend Social Media Analytics, Event Management, Forecasting, as the business use cases that they have been most satisfied with while using Knowland by Cendyn.

Other use cases:

  • Workflow Management
  • Sending & Publishing Communications
  • Revenue Cycle Management
  • Conversion Management
  • Helpdesk Management
  • Lead Management
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Knowland by Cendyn.

Other priorities:

  • Improve ROI
  • Acquire Customers
  • Grow Market Share
  • Enhance Customer Relationships
  • Launch New Products
See all business priorities See less business priorities

Knowland by Cendyn Use-Cases and Business Priorities: Customer Satisfaction Data

Knowland by Cendyn's features include Dashboard, Feedback Surveys, and Personalization. and Knowland by Cendyn support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Knowland by Cendyn analytics capabilities include Analytics, and Custom Reports.

Knowland by Cendyn, belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

"Unlock new revenue potential by leveraging the most powerful account-based sales intelligence tool. Knowland, powered by the industry’s most comprehensive events database, helps you drive total account revenue. Optimize sales across groups, meetings, and catering with precise data, reducing prospecting time, increasing productivity, and boosting win rates to maximize profitable revenue. Hoteliers using Knowland see an average ROI of 7-10x over the subscription period."

Comprehensive Insights on Knowland by Cendyn Use Cases

What solutions does Knowland by Cendyn provide for Social Media Analytics?

What makes Knowland by Cendyn ideal for Event Management?

What solutions does Knowland by Cendyn provide for Forecasting?

What solutions does Knowland by Cendyn provide for Workflow Management?

How efficiently Does Knowland by Cendyn manage your Sending & Publishing Communications?

24+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Knowland by Cendyn solved their Marketing Data Intelligence needs. Cuspera uses 361 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

Case Studies

Hospitality

CASE STUDY London Heathrow hotel

Knowland helps a London Heathrow hotel grow its account base in a tough market. The hotel uses Knowland's Advanced Searches and Custom Reports to find top prospects and analyze client booking pattern...s. The sales team builds a strong pipeline and tailors pitches using Knowland-verified event data. This approach speeds up sales cycles and helps win new business. The team also tracks long-term opportunities and stays ahead of competitors with Knowland's insights.

Hospitality

CASE STUDY Greater Birmingham Convention & Visitors Bureau

Knowland helps the Greater Birmingham Convention & Visitors Bureau find and win more convention business. The sales team uses Knowland to target the right meeting planners and understand their needs.... With Knowland and the TAP Report, they use data to reach out before RFPs go out. Hotels in Birmingham benefit from better pricing decisions. The CVB now focuses on winnable business they would not have found without Knowland.

Hospitality

CASE STUDY Swissôtel Al Ghurair

Knowland helped Swissôtel Al Ghurair improve their sales pipeline. The sales team used Knowland to find accounts that booked events at similar hotels. They saved time on research and found new prospe...cts. The team shifted bookings from a large healthcare account to their hotel. Knowland gave them data to build better sales strategies and win more business in Dubai.

Hospitality

CASE STUDY Palm Springs Convention Center

Knowland helped Palm Springs Convention Center move away from cold-calling. The team used Knowland's event data and search tools to target the right groups. Sales managers built custom comp sets and ...shared insights. They found new group opportunities and personalized proposals. The data-driven approach led to faster conversions and higher returns. The investment in Knowland paid off many times over.

Hospitality

CASE STUDY Caesars Entertainment

Knowland and Amadeus’ MeetingBroker helped Caesars Entertainment improve their group sales pipeline. Sales managers used Knowland to find leads that matched their hotel profile. Integrating Knowland ...with MeetingBroker let them move leads directly into their sales system. This saved time, made work easier, and helped grow group business. Sanjay, a sales manager, now works in one interface and finds it easy to manage leads. 82% of users say it saves time, 79% like setting traces on future opportunities, and 66% believe it helps them prospect more efficiently.

Events Services

CASE STUDY University of Louisville Event and Conference Center at ShelbyHurst Campus

Knowland helped the University of Louisville Event and Conference Center at ShelbyHurst Campus find new group prospects outside their local area. Lorraine Houghton used Knowland to identify and conta...ct groups with a strong fit for their event space. In the first year, they saw a 150% ROI from Knowland. In the second year, revenue from Knowland sources increased by over 300%. The center became a preferred vendor for a major account thanks to Knowland's data and training.

Video

Knowland Knows Live Q&A

Video Thumbnail
lightning

Peers used Knowland by Cendyn for social media analytics and event management

Knowland by Cendyn Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

4.77/5

Read Reviews (49)
Custom Reports

4.67/5

Read Reviews (85)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

4.77/5

Read Reviews (49)
Custom Reports

4.67/5

Read Reviews (85)

Software Failure Risk Guidance

?

for Knowland by Cendyn

Overall Risk Meter

Low Medium High

Top Failure Risks for Knowland by Cendyn

Cendyn Group, LLC News

M&A

Cendyn acquires Knowland

Cendyn has acquired Knowland, enhancing its hospitality technology offerings and expanding its market presence in the industry.

M&A

Serent Capital Portfolio Company Knowland Acquired by Cendyn - citybiz

Serent Capital's portfolio company Knowland was acquired by Cendyn, according to a citybiz report.

M&A

Serent Capital Announces Acquisition of Knowland by Cendyn | Business Wire

Serent Capital announced the acquisition of Knowland, a data insights provider for meetings and events, by Cendyn, a hospitality technology company. Knowland offers analytics tools to optimize hotel group business and drive revenue growth.

M&A

Cendyn acquires Knowland and announces private equity partner Haveli Investments - PR Newswire

Cendyn has acquired Knowland and announced a partnership with Haveli Investments.

Cendyn Group, LLC Profile

Company Name

Cendyn Group, LLC

Company Website

//knowland.com

HQ Location

301 Yamato Road, Suite 3194, Boca Raton, FL 33431

Employees

51-100

Social

Financials

PRIVATE