know’N’act Overview

know'N'act leverages real-time data to identify which shoppers are most likely to engage with mobile offers, enhancing targeted marketing strategies. This capability allows businesses to tailor promotions effectively, maximizing engagement and conversion rates. By focusing on consumer behavior insights, know'N'act offers a competitive edge in customer interaction and personalized marketing.

Use Cases

Customers recommend Social Media Analytics, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using know’N’act.

Other use cases:

  • Customer Feedback Management
  • International Marketing
  • Redemption Management
  • Promotion Management
  • Discount Management
  • Offer Management
  • Customise Loyalty Program
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using know’N’act.

Other priorities:

  • Increase Sales & Revenue
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know’N’act Use-Cases and Business Priorities: Customer Satisfaction Data

know’N’act works with different mediums / channels such as Offline. and On Premises.

know’N’act's features include Dashboard, and Alerts: Popups & Notifications. and know’N’act support capabilities include 24/7 Support, Chat Support, Email Support, etc. also know’N’act analytics capabilities include Analytics, and Custom Reports.

Knownact operates through independent modules, seamlessly integrated. A unified customer experience is skillfully delivered by Know’N’act.

Comprehensive Insights on know’N’act Use Cases

What Are the key features of know’N’act for Social Media Analytics?

What makes know’N’act ideal for Engagement Management?

What Are the key features of know’N’act for Campaign Management?

What makes know’N’act ideal for Customer Feedback Management?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well know’N’act solved their business needs. Cuspera uses 140 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Education

CASE STUDY University of Washington

The University of Washington faced a challenge that required a solution. They used a specific product or service to address their needs. After using the solution, they saw positive results. The case ...study shares their experience and the outcome of the project.

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Restaurants

CASE STUDY McDonald's

McDonald's faced a challenge and used a solution described in this case study. The content is a formal case study document. However, the specific challenge, solution, and results are not visible in t...he provided content. No quantifiable results or customer quotes are available from the visible text. The case study is about McDonald's and their experience.

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lightning

Peers used know’N’act for social media analytics and engagement management

know’N’act Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.50/5 ★

Read Reviews (16)
Custom Reports

4.30/5 ★

Read Reviews (17)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.50/5 ★

Read Reviews (16)
Custom Reports

4.30/5 ★

Read Reviews (17)

Software Failure Risk Guidance

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for know’N’act

Top Failure Risks for know’N’act

KnownAct, Inc. Profile

Company Name

KnownAct, Inc.

Company Website

http://www.knownact.com

HQ Location

14711 NE 29th Place, Suite 105, Bellevue, WA 98005, US

Employees

1-10

Social

Linkedin

Financials

SEED