Kool Chat Overview

Here’s the scoop on Kool Chat! We've gathered over 24 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Kool Chat is right for your needs? Our Cuspera AI engine can evaluate how Kool Chat fits your specific business needs, industry, and context. Get your personalized assessment report today.

Kool Chat supports business activities such as:

  • Advertisement
  • Customer Feedback Management
  • Campaign Monitoring

It can help manage these activities if you use Display Advertisement E-Mail Social Media etc. for these needs.

Kool Chat Reviews

11 buyers and buying teams have used Cuspera to assess how well Kool Chat solved their business needs. Cuspera uses 24 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Use Cases

Peers recommend Advertisement , Customer Feedback Management , Campaign Monitoring , as the business use cases that they have been most satisfied while using Kool Chat.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Advertisement with Display Advertisement, E-Mail, Social Media and Chat

3.79/5 ★

Read Reviews (3)

"...The KoolChat live chat software allows you to place live chat links in social media, emails, Banner adverts, PPC adverts....." Kool Chat BTS
Customer Feedback Management

3.28/5 ★

Read Reviews (1)

"...even if a web.. Read More. Pre & Post Customer Survey...." Kool Chat BTS
Campaign Monitoring

3.28/5 ★

Read Reviews (1)

"...Create & Track Campaigns...." Kool Chat BTS
PEER EXPERIENCES
Advertisement with Display Advertisement, E-Mail, Social Media and Chat

3.79/5 ★

Read Reviews (3)

"...The KoolChat live chat software allows you to place live chat links in social media, emails, Banner adverts, PPC adverts....." Kool Chat BTS
Customer Feedback Management

3.28/5 ★

Read Reviews (1)

"...even if a web.. Read More. Pre & Post Customer Survey...." Kool Chat BTS
Campaign Monitoring

3.28/5 ★

Read Reviews (1)

"...Create & Track Campaigns...." Kool Chat BTS

Based on peer insights

Cuspera recommends Kool Chat for

Use Cases Advertisement , Customer Feedback Management , Campaign Monitoring
Medium Display Advertisement, E-Mail, Social Media

IT and Other Capabilities

for Kool Chat

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.16/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.16/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.65/5 ★

Read Reviews (5)
24/7 Support

3.01/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.65/5 ★

Read Reviews (5)
24/7 Support

3.01/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Kool Chat

Top Failure Risks for Kool Chat

Vendor Profile Details

Company Name

BTS Software (UK) Ltd

Company Website

http://btssoft.net/

HQ Location

11 George Street West Luton LU15AH England UK

Employees

11-50

Financials

PRIVATE