Kundo Chat Overview

Kundo-chat enables quick and personal customer assistance on your website. This chat function makes businesses more accessible to their customers.

This is a summary of the comprehensive capabilities and benefits of Kundo Chat based on over 36 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Kundo Chat is right for your needs? Our Cuspera AI engine can evaluate how Kundo Chat fits your specific business needs, industry, and context. Get your personalized assessment report today.

Kundo Chat supports business activities such as:

  • Engaging And Following Up
  • Collaboration

Kundo Chat can help you with many business goals, such as Increase Sales & Revenue, and Enhance Customer Relationships. It can help manage these activities if you use Chat for these needs.

Kundo Chat Reviews

11 buyers and buying teams have used Cuspera to assess how well Kundo Chat solved their business needs. Cuspera uses 36 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Kundo Chat.

Other priorities:

See all business priorities See less business priorities

Use Cases

Peers recommend Engaging And Following Up , Collaboration , as the business use cases that they have been most satisfied while using Kundo Chat.

See all use cases

Case Studies

COMPANY CASE STUDIES
Kundo Chat case study

Toyota Material Handling
CASE STUDY Toyota Material Handling

Kundo helped Toyota Material Handling move from Outlook to a modern case management system. Before Kundo, lost emails and lack of statistics caused problems and unhappy customers. Kundo made it easy to organize and track both customer and internal requests. With CSAT, Toyota saw that 87% of service... cases had satisfied customers, and 71% were very satisfied. The knowledge base made it simple for staff to find answers. Both employee and customer satisfaction improved after using Kundo.

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Kundo Chat case study

Teknik- och fritidsförvaltningen Säffle – Åmål
CASE STUDY Teknik- och fritidsförvaltningen Säffle – Åmål

Kundo's help center and chat assistant helped Teknik- och fritidsförvaltningen Säffle – Åmål improve citizen service. The department faced a rise in inquiries due to new projects and needed better communication. They launched a searchable FAQ and chat, letting citizens get answers anytime. Over 16,...000 help center views in 12 months show strong engagement. The team used marketing and multiple channels to drive adoption. They plan to add AI-powered mail handling for faster, multilingual support.

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Based on peer insights

Cuspera recommends Kundo Chat for

Use Cases Engaging And Following Up , Collaboration
Medium Chat
Business Priorities Increase Sales & Revenue, Enhance Customer Relationships

IT and Other Capabilities

for Kundo Chat

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.85/5 ★

Read Reviews (16)
Chat Support

3.16/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.85/5 ★

Read Reviews (16)
Chat Support

3.16/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.31/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.31/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for Kundo Chat

Top Failure Risks for Kundo Chat

Vendor Profile Details

Company Name

Kundo

Company Website

https://www.kundo.se/

HQ Location

Rosenlundsgatan 13 Stockholm, Stockholm 11853, SE

Employees

11-50

Social

Linkedin Twitter

Financials

PRIVATE