Lime CRM Overview

Lime CRM is designed to enhance customer journey management and informed decision-making. Costs are reduced and long-term relationships are built using this industry-specific solution.

Use Cases

Customers recommend License Management, Forecasting, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Lime CRM.

Other use cases:

  • Follower Management
  • Helpdesk Management
  • Generation Of New Leads
  • Contract Management
  • Customer Case Management
  • Deal Management
  • Promotion Management
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Business Priorities

Enhance Customer Relationships and Manage Risk are the most popular business priorities that customers and associates have achieved using Lime CRM.

Other priorities:

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Lime CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Help us to manage the Oracle Licensing based on the ISO 19770 Standard for Software Asset Management...." Peer review by Giuseppe M, Líder de Proyecto SIAS

Popular Business Setting

for Lime CRM

Top Industries

  • Computer Software
  • Health, Wellness and Fitness
  • Hospitality

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Lime CRM is popular in Computer Software, Health, Wellness And Fitness, and Hospitality and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Lime CRM Use Cases

Why is Lime CRM the best choice for License Management?

Case Studies

Utilities

CASE STUDY Nurmijärven Sähkö

Lime CRM helped Nurmijärven Sähkö improve customer service. The company faced problems with an old CRM and lost cases due to scattered information. Lime CRM unified all customer data and automated co...mmunication. The new system made case management faster and reduced manual work. Customer service quality improved and response times got shorter. The CRM was tailored for the energy sector and easy to customize.

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Utilities

CASE STUDY Trollhättan Energi

Lime CRM helped Trollhättan Energi improve customer experience by centralizing ticket management and streamlining communication. Before Lime CRM, tickets were lost in email threads, causing delays an...d poor traceability. With Lime CRM, all customer cases are tracked in one place, making it easier for employees to respond quickly and accurately. Digital forms replaced paper processes, speeding up tasks like move-ins and flood response. Automated confirmations and proactive communication now reassure customers and reduce follow-up time. Employees and customers both benefit from smoother, more efficient service.

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Construction

CASE STUDY Veidekke

Lime CRM helped Veidekke improve ticket management and customer experience. Veidekke needed a system that gave a full view of customer and project data, clear processes, and less manual work. Lime CR...M was chosen for its custom fit to the construction industry and ability to integrate with other tools. Employees now handle tickets faster and with better quality. KPI tracking and structured data help Veidekke learn and improve. Customers get quicker, more accurate responses at every stage.

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Information Technology and Services

CASE STUDY Koneo

Lime Go helped Koneo modernize their sales process. Koneo's old CRM was outdated and not used, causing problems with structure and visibility. Lime Go gave the team a simple, mobile-friendly tool to ...organize sales, manage meetings, and track prospects. The sales team now spends less time on admin and more time with customers. They have a full overview of their pipeline and activities, making it easier to reach sales goals. Koneo values the support and reliability Lime Go provides.

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Banking

CASE STUDY PSD Bank Nürnberg

Lime Connect helps PSD Bank Nürnberg automate customer support. The bank uses a chatbot to handle 85–90% of customer inquiries. This lets customers get help 24/7 and reduces the workload for staff. T...he solution also supports sales, helping open new accounts. The bank values the GDPR-compliant, unified messaging and easy-to-use AI tools.

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Utilities

CASE STUDY Skellefteå Kraft

Lime CRM helps Skellefteå Kraft, a leading Swedish energy company, improve customer service and internal processes. The company uses Lime CRM for case management, business management, and ordering se...rvices like electric car charging. Lime CRM's ticketing and checklist features prevent duplicate work and ensure no cases are missed. Skellefteå Kraft values automation and plans to let customers handle more tasks themselves. The CRM's integration with email and credit checks saves time and boosts efficiency.

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Lime CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.59/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.59/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for Lime CRM

Top Failure Risks for Lime CRM

Lime Technologies. News

Financial

Lime Technologies' (STO:LIME) Solid Earnings Have Been Accounted For Conservatively - Simply Wall St

Lime Technologies' earnings have been reported conservatively.

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Financial

Lime Technologies Third Quarter 2024 Earnings: Revenues Disappoint - Simply Wall St

Lime Technologies reported disappointing revenues for the third quarter of 2024.

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Lime Technologies. Profile

Company Name

Lime Technologies.

Company Website

https://www.lime-technologies.com/

HQ Location

Sankt Lars väg 46 Lund, Skåne 222 70, SE

Employees

201-500

Social

Facebook Linkedin

Financials

PRIVATE