Lumina MARS Overview

Discover comprehensive insights into Lumina MARS. Learn more about product features, capabilities and expert reviews based on 17 insights and explore use-cases showcasing how Lumina MARS enhances Sending & publishing communications and drives growth.

This is a summary of the comprehensive capabilities and benefits of Lumina MARS based on over 17 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Lumina MARS is right for your needs? Our Cuspera AI engine can evaluate how Lumina MARS fits your specific business needs, industry, and context. Get your personalized assessment report today.

Lumina MARS supports business activities such as:

  • Sending & Publishing Communications
  • Rating And Review Management

It can help manage these activities if you use User Generated Content and Blogs for these needs.

Lumina MARS Reviews

11 buyers and buying teams have used Cuspera to assess how well Lumina MARS solved their business needs. Cuspera uses 17 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Use Cases

Peers recommend Sending & Publishing Communications , Rating And Review Management , as the business use cases that they have been most satisfied while using Lumina MARS.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sending & Publishing Communications with User Generated Content and Blogs

3.86/5 ★

Read Reviews (3)

"...With more than 2 million articles published yearly, it becomes imperative to screen for possible language and structural pitfalls upstream in the article publishing process while ensuring research validity prior to publication...." MARS (Manuscript Assessment and Reporting System)
Rating And Review Management

3.26/5 ★

Read Reviews (1)

"...Smoothens and enhances acceptance rates post peer review...." MARS (Manuscript Assessment and Reporting System)
PEER EXPERIENCES
Sending & Publishing Communications with User Generated Content and Blogs

3.86/5 ★

Read Reviews (3)

"...With more than 2 million articles published yearly, it becomes imperative to screen for possible language and structural pitfalls upstream in the article publishing process while ensuring research validity prior to publication...." MARS (Manuscript Assessment and Reporting System)
Rating And Review Management

3.26/5 ★

Read Reviews (1)

"...Smoothens and enhances acceptance rates post peer review...." MARS (Manuscript Assessment and Reporting System)

Case Studies

COMPANY CASE STUDIES
Lumina MARS case study
CASE STUDY one of the world’s largest for-profit genealogy company

Lumina Datamatics used advanced analytics and predictive staffing to help a leading genealogy company improve customer service. The company faced high abandonment rates and low CSAT due to long wait times. By using data-driven support, real-time monitoring, and forecasting, they cut average speed o...f answer from 7 to 2 minutes in the US. Abandonment rates dropped from 18% to 3% in the US, and CSAT rose from 68% to 85%. Service levels improved from 55% to 92%, boosting customer retention and satisfaction.

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Lumina MARS case study
CASE STUDY A global publishing leader

XEditPro helped a global publishing leader cut journal publishing turnaround time by 62%. The client struggled with slow workflows, poor collaboration, and multilingual content barriers. Lumina Datamatics used XEditPro to streamline content creation, improve comment management, and add audit trails.... The platform enabled easy multilingual publishing and better image workflows. The result was faster publishing, improved collaboration, and higher content quality.

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Lumina MARS case study
CASE STUDY A renowned global legal publisher

Lumina Datamatics used a dual-layer proofreading approach for a global legal publisher. The client struggled with inconsistent writing, syntax errors, and outdated legal references. Lumina Datamatics applied advanced tools and legal expertise to ensure content was accurate and up-to-date. The solut...ion delivered 95,000 pages of error-free legal publications each year. The client saw better content quality, faster turnaround, and lower costs.

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Based on peer insights

Cuspera recommends Lumina MARS for

Use Cases Sending & Publishing Communications , Rating And Review Management
Medium User Generated Content, Blogs

IT and Other Capabilities

for Lumina MARS

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.43/5 ★

Read Reviews (4)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.43/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.43/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.43/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Lumina MARS

Top Failure Risks for Lumina MARS

Vendor Profile Details

Company Name

Lumina Datamatics Ltd

HQ Location

Social