MadCap IXIA CCMS Reviews

11 buyers and buying teams have used Cuspera to assess how well MadCap IXIA CCMS solved their business needs. Cuspera uses 0 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY CASE STUDIES
MadCap IXIA CCMS case study

Transflo
CASE STUDY Transflo

MadCap Flare, Flare Online, and MadCap Connect for Salesforce helped Transflo build modern knowledge bases. Before, users struggled with outdated CHM and PDF files and needed to call support. With MadCap Software, Transflo cut 120,000 hours of support time. Users now get self-help online, both in t...he office and on the road. The company also increased brand awareness.

Read More
MadCap IXIA CCMS case study

TrueContext Inc.
CASE STUDY TrueContext Inc.

MadCap Flare and MadCap Flare Online help TrueContext Inc. deliver fast, web-based product documentation. Customers get answers quickly with advanced search, topics, and embedded videos. Integration with Zendesk connects documentation to support resources. The support team reduced mean times for fi...rst and full resolution. Version control and content management features let the technical writing team keep up with rapid product changes.

Read More
MadCap IXIA CCMS case study

LI-COR Biosciences
CASE STUDY LI-COR Biosciences

MadCap Flare helps LI-COR Biosciences deliver a modern technical support website and embedded help. The company uses Flare to provide self-service answers, reducing the load on its support team. The technical writing team now produces twice as much content with the same effort. Flare's features ena...ble advanced search, embedded videos, and code samples for users. The support site matches LI-COR’s brand and is easy to update. Integration with GitHub improves collaboration for technical writers.

Read More

IT and Other Capabilities

for MadCap IXIA CCMS

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
CAPABILITIES (OTHER) RATINGS AND REVIEWS
CAPABILITIES (OTHER) RATINGS AND REVIEWS

Software Failure Risk Guidance

?

for MadCap IXIA CCMS

Top Failure Risks for MadCap IXIA CCMS

Vendor Profile Details

Company Name

MadCap Software, Inc

Company Website

https://www.madcapsoftware.com/

HQ Location

9191 Towne Centre Dr, 150, San Diego, California 92122, US

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRIVATE