Bird Video Overview

Messagebird-video enables personal customer care through a digital experience. The customer-first video platform transforms physical business interactions.

Use Cases

Customers recommend Collaboration, Sales Call Management, Contact List Management, as the business use cases that they have been most satisfied with while using Bird Video.

Other use cases:

  • Customer Feedback Management
  • Attendee Engagement
  • Workflow Management
  • Content Sharing
  • Coaching
  • Document Sharing
  • Event Onboarding
See all use cases See less use cases

Business Priorities

Attract More Attendees and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bird Video.

Other priorities:

  • Scale Best Practices
  • Grow Business
  • Improve Event ROI
See all business priorities See less business priorities

Bird Video Use-Cases and Business Priorities: Customer Satisfaction Data

Bird Video works with different mediums / channels such as Video. Offline. and Phone Calls.

Bird Video's features include Personalization, Recording, Conversation Intelligence, etc. and Bird Video support capabilities include AI Powered, Phone Support, Chat Support, etc. also Bird Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix." - Jaap Dijkhuizen

Bird Video, Gruveo, StarLeaf Platform, NTT Cloud UC (formerly Arkadin Anywhere), Genesys Cloud, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bird Video

Top Industries

  • Marketing and Advertising
  • Education
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bird Video is popular in Marketing And Advertising, Education, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Bird Video Use Cases

How does Bird Video facilitate Collaboration?

What Are the key features of Bird Video for Sales Call Management?

What solutions does Bird Video provide for Contact List Management?

What makes Bird Video ideal for Customer Feedback Management?

What Are the key features of Bird Video for Attendee Engagement?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bird Video solved their Webinar and Conferencing needs. Cuspera uses 1364 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Bird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen
Bird Video testimonial

Loes Quinten

Manager Recruitment

PostNL

The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high. Testimonial By Loes Quinten
Bird Video testimonial

Wilfried Poorthuis

Director

Spotta

The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. Testimonial By Wilfried Poorthuis
CUSTOMERS TESTIMONIALS
Bird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen
Bird Video testimonial

Loes Quinten

Manager Recruitment

PostNL

The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high. Testimonial By Loes Quinten
Bird Video testimonial

Wilfried Poorthuis

Director

Spotta

The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. Testimonial By Wilfried Poorthuis

Case Studies

COMPANY INDUSTRY CASE STUDIES
Bird Video case study
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Case Study Rabobank

Discover how Rabobank introduced and implemented video calling as a new channel for customer interaction for 5000+ agents.

Read More
Bird Video case study
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Case Study Partena

Learn how Partena used 24sessions

Read More
Bird Video case study
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Case Study Rabobank

Discover how Rabobank introduced and implemented video calling as a new channel for customer interaction for 5000+ agents.

Read More

Video

MessageBird Tutorial For The Beginners - How To Use MEssageBird

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bird Video

What is Bird Video?

MessageBird Video Platform is built for personal, virtual customer interactions. One-click video chatting on any browser or device. The MessageBird Video platform is ISO 27001 certified, GDPR proof, PCI compliant, and regularly PEN-tested.

It creates video calls that comply with workflows, security requirements, and customer journeys. MessageBird Video is 100% configurable.

What is Bird Video used for?

Bird Video is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Enhance Customer Relationships by Collaboration, Sales Call Management and Contact List Management .

What are the top features of Bird Video?

Personalization, Recording and Conversation Intelligence are some of the top features of Bird Video.

Who uses Bird Video?

Bird Video is used by Marketing And Advertising, Education and Professional Training & Coaching among other industries.

What are Bird Video alternatives?

Gruveo, StarLeaf Platform, NTT Cloud UC (Formerly Arkadin Anywhere) and Genesys Cloud are popular alternatives for Bird Video.

Where is Bird Video located?

Bird Video is headquartered at Amsterdam, North Holland.
lightning

Peers used Bird Video for collaboration and sales call management

Bird Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)

Software Failure Risk Guidance

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for Bird Video

Overall Risk Meter

Low Medium High

Top Failure Risks for Bird Video

Bird B.V. Profile

Company Name

Bird B.V.

Company Website

https://bird.com/en-us/

HQ Location

Amsterdam, North Holland

Employees

251-500

Social

Financials

SERIES C