MessageBird Video Overview

Messagebird-video enables personal customer care through a digital experience. The customer-first video platform transforms physical business interactions.

Use Cases

Customers recommend Collaboration, Sales Call Management, Contact List Management, as the business use cases that they have been most satisfied with while using MessageBird Video.

Other use cases:

  • Customer Feedback Management
  • Attendee Engagement
  • Workflow Management
  • Content Sharing
  • Coaching
  • Document Sharing
  • Event Onboarding
See all use cases See less use cases

Business Priorities

Attract More Attendees and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using MessageBird Video.

Other priorities:

  • Scale Best Practices
  • Grow Business
  • Improve Event ROI
See all business priorities See less business priorities

MessageBird Video Use-Cases and Business Priorities: Customer Satisfaction Data

MessageBird Video works with different mediums / channels such as Video. Offline. and Phone Calls.

MessageBird Video's features include Personalization, Recording, Conversation Intelligence, etc. and MessageBird Video support capabilities include AI Powered, Phone Support, Chat Support, etc. also MessageBird Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix." - Jaap Dijkhuizen

MessageBird Video, Gruveo, StarLeaf Platform, Business Hangouts, NTT Cloud UC (formerly Arkadin Anywhere), etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for MessageBird Video

Top Industries

  • Marketing and Advertising
  • Education
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

MessageBird Video is popular in Marketing And Advertising, Education, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on MessageBird Video Use Cases

How efficiently Does MessageBird Video manage your Collaboration?

Why is MessageBird Video the best choice for Sales Call Management?

How can MessageBird Video enhance your Contact List Management process?

How efficiently Does MessageBird Video manage your Customer Feedback Management?

What benefits does MessageBird Video offer for Attendee Engagement?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well MessageBird Video solved their Webinar and Conferencing needs. Cuspera uses 1364 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
MessageBird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen
MessageBird Video testimonial

Wilfried Poorthuis

Director

Spotta

The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. Testimonial By Wilfried Poorthuis
MessageBird Video testimonial

Loes Quinten

Manager Recruitment

PostNL

The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high. Testimonial By Loes Quinten
CUSTOMERS TESTIMONIALS
MessageBird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen
MessageBird Video testimonial

Wilfried Poorthuis

Director

Spotta

The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. Testimonial By Wilfried Poorthuis
MessageBird Video testimonial

Loes Quinten

Manager Recruitment

PostNL

The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high. Testimonial By Loes Quinten

Case Studies

COMPANY INDUSTRY CASE STUDIES
MessageBird Video case study
NA
Case Study Achmea

Learn how Achmea and its B2B label Centraal Beheer used video calls for claims and account management, reaching an NPS of +78.

Read More
MessageBird Video case study
NA
Case Study Partena

Learn how Partena used 24sessions

Read More
MessageBird Video case study
NA
Case Study Partena

Learn how Partena used 24sessions

Read More

Video

MessageBird Tutorial For The Beginners - How To Use MEssageBird

Video Thumbnail

Frequently Asked Questions(FAQ)

for MessageBird Video

What is MessageBird Video?

MessageBird Video Platform is built for personal, virtual customer interactions. One-click video chatting on any browser or device. The MessageBird Video platform is ISO 27001 certified, GDPR proof, PCI compliant, and regularly PEN-tested.

It creates video calls that comply with workflows, security requirements, and customer journeys. MessageBird Video is 100% configurable.

What is MessageBird Video used for?

MessageBird Video is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Enhance Customer Relationships by Collaboration, Sales Call Management and Contact List Management .

What are the top features of MessageBird Video?

Personalization, Recording and Conversation Intelligence are some of the top features of MessageBird Video.

Who uses MessageBird Video?

MessageBird Video is used by Marketing And Advertising, Education and Professional Training & Coaching among other industries.

What are MessageBird Video alternatives?

Gruveo, StarLeaf Platform, Business Hangouts and NTT Cloud UC (Formerly Arkadin Anywhere) are popular alternatives for MessageBird Video.

Where is MessageBird Video located?

MessageBird Video is headquartered at Amsterdam, North Holland.
lightning

Peers used MessageBird Video for collaboration and sales call management

MessageBird Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)

Software Failure Risk Guidance

?

for MessageBird Video

Overall Risk Meter

Low Medium High

Top Failure Risks for MessageBird Video

MessageBird B.V. Profile

Company Name

MessageBird B.V.

Company Website

https://bird.com/en-us/

HQ Location

Amsterdam, North Holland

Employees

251-500

Social

Financials

SERIES C