MiCollab Overview
MiCollab is an enterprise collaboration platform by Mitel that powers communications anytime, anywhere. It integrates various tools for seamless connectivity.
Use Cases
Customers recommend Collaboration, Conference Call Management, Call Recording, as the business use cases that they have been most satisfied with while using MiCollab.
Business Priorities
Improve Internal Communications and Improve Stakeholder Relations are the most popular business priorities that customers and associates have achieved using MiCollab.
MiCollab Use-Cases and Business Priorities: Customer Satisfaction Data
MiCollab works with different mediums / channels such as Video. Chat. Mobile etc.
MiCollab's features include Recording. and MiCollab support capabilities include Phone Support, 24/7 Support, Email Support, etc. also MiCollab analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Creation of new statuses for quick changing of call routing helps a lot!..." Peer review by Erik J, Director of Sales and Operations, Insurance
Popular Business Setting
for MiCollab
Top Industries
- Utilities
- Insurance
- Education
Popular in
- Mid Market
- Small Business
- Large Enterprise
MiCollab is popular in Utilities, Insurance, and Education and is widely used by Mid Market, Small Business, and Large Enterprise.
Comprehensive Insights on MiCollab Use Cases
What benefits does MiCollab offer for Collaboration?
What makes MiCollab ideal for Conference Call Management?
How can MiCollab optimize your Helpdesk Management Workflow?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well MiCollab solved their business needs. Cuspera uses 186 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Hospitality
|
Hospitality |
CASE STUDY Aloft Palm Jumeirah HotelRead More |
|
Telecommunications
|
Telecommunications |
CASE STUDY H1 Communication ABRead More |
|
Non-Profit Organization Management
|
Non-Profit Organization Management |
CASE STUDY United Service Organizations (USO)Read More |
Peers used MiCollab for collaboration and conference call management
MiCollab Competitors
MiCollab Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (9) |
Software Failure Risk Guidance
?for MiCollab
Top Failure Risks for MiCollab
Mitel News
Zoom and Mitel announce rollout of AI - first hybrid communications and collaboration solution
Zoom and Mitel have announced the launch of an AI-first hybrid communications and collaboration solution.
Mitel Launches New AI-Powered Customer Experience Platform, Mitel CX - Business Wire
Mitel has introduced a new AI-powered platform called Mitel CX to enhance customer experiences.
Mitel adds Critical Event Management Solution to its portfolio - Business Wire
Mitel has added a Critical Event Management Solution to its product offerings.
Mitel Profile
Company Name
Mitel
Company Website
https://www.mitel.com/HQ Location
Kanata, Ontario
Employees
1001-5000
Social
Financials
M&A
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