Microcat CRM Overview
Microcat CRM is a robust tool connecting OEMs to wholesale customers, enhancing automotive parts sales. It streamlines processes, helping dealers and OEMs sell more genuine parts efficiently.
This is a summary of the comprehensive capabilities and benefits of Microcat CRM based on over 33 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Microcat CRM is right for your needs? Our Cuspera AI engine can evaluate how Microcat CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.
Microcat CRM supports business activities such as:
- Engagement Management
- Contract Management
- Lifetime Value Management
- Measuring Customer Satisfaction
- Competitive Intelligence
Microcat CRM can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Establish Thought Leadership, Increase Customer Life Time Value, and Acquire Customers.
Microcat CRM Reviews
12 buyers and buying teams have used Cuspera to assess how well Microcat CRM solved their business needs. Cuspera uses 33 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Microcat CRM.
Use Cases
Peers recommend Engagement Management , Contract Management , Lifetime Value Management , as the business use cases that they have been most satisfied while using Microcat CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
3.92/5 ★ |
"...Read More May 30 Let there be no doubt, automotive retail is undergoing rapid and seismic transformation that will permanently change how OEMs, NSCs and dealers retain profits and engage customers...." Infomedia |
| engaging and following up |
3.67/5 ★ |
"...Support their OEM field teams and dealer engagement...." Microcat CRM |
| Contract Management |
3.43/5 ★ |
"...(ASX:IFM), a leader in parts and service software to the global automotive industry, announced today it has entered into an agreement to acquire Australian based, automotive data analytics. ..." Infomedia |
| Lifetime Value Management |
3.31/5 ★ |
"...Boost lifetime value and retention with higher customer satisfaction. ..." Microcat CRM |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
3.92/5 ★ |
"...Read More May 30 Let there be no doubt, automotive retail is undergoing rapid and seismic transformation that will permanently change how OEMs, NSCs and dealers retain profits and engage customers...." Infomedia |
|
| engaging and following up |
3.92/5 ★ |
| Contract Management |
3.43/5 ★ |
"...(ASX:IFM), a leader in parts and service software to the global automotive industry, announced today it has entered into an agreement to acquire Australian based, automotive data analytics. ..." Infomedia |
|
| Lifetime Value Management |
3.31/5 ★ |
"...Boost lifetime value and retention with higher customer satisfaction. ..." Microcat CRM |
|
IT and Other Capabilities
for Microcat CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (4) |
| Custom Reports | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (4) |
| Custom Reports | Read Reviews (3) |
Software Failure Risk Guidance
?for Microcat CRM
Top Failure Risks for Microcat CRM
Vendor Profile Details
Company Name
Infomedia Ltd.
Company Website
https://www.infomedia.com.au/HQ Location
3 Minna Cl, Belrose NSW 2085
Employees
201-500
Social
Financials
PRIVATE
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