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Microcat CRM: Reviews, Testimonials and Expert Opinions

4.0 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(33)

Microcat CRM - A powerful Wholesale Parts CRM

Failure Risk for Microcat CRM ?

Microcat CRM Overview

Microcat CRM is a robust tool connecting OEMs to wholesale customers, enhancing automotive parts sales. It streamlines processes, helping dealers and OEMs sell more genuine parts efficiently.

Here's the scoop on Microcat CRM! We've gathered over 33 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Microcat CRM is right for your needs? Our Cuspera AI engine can evaluate how Microcat CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Microcat CRM supports business activities such as:

Engagement Management
Contract Management
Lifetime Value Management
Measuring Customer Satisfaction
Competitive Intelligence

Microcat CRM can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Establish Thought Leadership, Increase Customer Life Time Value, and Acquire Customers.

Microcat CRM Reviews

12 buyers and buying teams have used Cuspera to assess how well Microcat CRM solved their business needs. Cuspera uses 33 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Microcat CRM.

See all business priorities

Use Cases

Peers recommend Engagement Management , Contract Management , Lifetime Value Management , as the business use cases that they have been most satisfied while using Microcat CRM.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES	RATINGS	CUSTOMER AND EXPERT EXPERIENCES
Engagement Management	3.92/5 ★ Read Reviews (2)	"...Support their OEM field teams and dealer engagement...." Microcat CRM
engaging and following up	3.67/5 ★ Read Reviews (1)	"...Support their OEM field teams and dealer engagement...." Microcat CRM
Contract Management	3.43/5 ★ Read Reviews (1)	"...(ASX:IFM), a leader in parts and service software to the global automotive industry, announced today it has entered into an agreement to acquire Australian based, automotive data analytics. ..." Infomedia
Lifetime Value Management	3.31/5 ★ Read Reviews (1)	"...Boost lifetime value and retention with higher customer satisfaction. ..." Microcat CRM

PEER EXPERIENCES
Engagement Management	3.92/5 ★ Read Reviews (2)
"...Support their OEM field teams and dealer engagement...." Microcat CRM
engaging and following up	3.92/5 ★ Read Reviews (1)
Contract Management	3.43/5 ★ Read Reviews (1)
"...(ASX:IFM), a leader in parts and service software to the global automotive industry, announced today it has entered into an agreement to acquire Australian based, automotive data analytics. ..." Infomedia
Lifetime Value Management	3.31/5 ★ Read Reviews (1)
"...Boost lifetime value and retention with higher customer satisfaction. ..." Microcat CRM

Case Studies

COMPANY	CASE STUDIES
Ford PartsPlus	CASE STUDY Ford PartsPlus Ford PartsPlus chose Microcat as their preferred electronic parts catalog (EPC) solution. Microcat helps Ford PartsPlus identify parts quickly and accurately using VIN-specific technology. This solution improves efficiency and accuracy for their parts operations. Ford PartsPlus benefits from faster... service and better results with Microcat. Read More
Boundary Hyundai	CASE STUDY Boundary Hyundai Microcat Partsbridge helped Boundary Hyundai improve wholesale profits. The dealership wanted to give great service to wholesale and collision customers. Microcat Partsbridge let body shops order genuine OEM parts easily and get special pricing. This helped Boundary Hyundai make sure repairs used o...riginal parts, not aftermarket ones. The tool gave them more chances to win parts sales that might have gone to other suppliers. Read More
Purnell Motors	CASE STUDY Purnell Motors Infodrive helped Purnell Motors improve customer experience and business efficiency. Jason Cale from Purnell Motors shared how the platform made a difference. Infodrive provided data-driven tools for better service. The solution focused on aftersales growth and customer satisfaction. Purnell Motors... used Infodrive to streamline operations and enhance results. Read More

Based on peer insights

Cuspera recommends Microcat CRM for

	Use Cases	Engagement Management , Contract Management , Lifetime Value Management
	Business Priorities	Increase Sales & Revenue, Enhance Customer Relationships, Establish Thought Leadership

IT and Other Capabilities

for Microcat CRM

Low
Medium
High

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Import	2.93/5 ★ Read Reviews (1)

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Import	2.93/5 ★ Read Reviews (1)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
24/7 Support	3.76/5 ★ Read Reviews (4)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
24/7 Support	3.76/5 ★ Read Reviews (4)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
Analytics	3.77/5 ★ Read Reviews (4)
Custom Reports	3.53/5 ★ Read Reviews (3)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
Analytics	3.77/5 ★ Read Reviews (4)
Custom Reports	3.53/5 ★ Read Reviews (3)

Software Failure Risk Guidance

?

for Microcat CRM

Top Failure Risks for Microcat CRM

Vendor Profile Details

Company Name

Infomedia Ltd.

Company Website

https://www.infomedia.com.au/

HQ Location

3 Minna Cl, Belrose NSW 2085

Employees

201-500

Social

Financials

PRIVATE