MiVoice MX-ONE Overview

Here’s the scoop on MiVoice MX-ONE! We've gathered over 44 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if MiVoice MX-ONE is right for your needs? Our Cuspera AI engine can evaluate how MiVoice MX-ONE fits your specific business needs, industry, and context. Get your personalized assessment report today.

MiVoice MX-ONE supports business activities such as:

  • Collaboration

MiVoice MX-ONE can help you with many business goals, such as Acquire Customers. It can help manage these activities if you use Video Phone Calls and E-Mail for these needs.

Reviews

"...The MiVoice MX-ONE multimedia communications server is the foundation for enabling complete integration of true multimedia, Unified Communications & Collaboration..." Peer review

MiVoice MX-ONE Reviews

11 buyers and buying teams have used Cuspera to assess how well MiVoice MX-ONE solved their business needs. Cuspera uses 44 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Acquire Customers is the most popular business priority peers achieved using MiVoice MX-ONE.

Use Cases

Peers recommend Collaboration , as the business use cases that they have been most satisfied while using MiVoice MX-ONE.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video

4.22/5 ★

Read Reviews (4)

"...The MiVoice MX-ONE multimedia communications server is the foundation for enabling complete integration of true multimedia, Unified Communications & Collaboration..."
PEER EXPERIENCES
Collaboration with Video

4.22/5 ★

Read Reviews (4)

"...The MiVoice MX-ONE multimedia communications server is the foundation for enabling complete integration of true multimedia, Unified Communications & Collaboration..." Peer review

Case Studies

COMPANY CASE STUDIES
MiVoice MX-ONE case study
CASE STUDY Allsaints

AllSaints, a fashion retailer, reduced their call wait times by 70% and improved customer satisfaction by 20% after implementing a new cloud-based contact center solution from Mitel.

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MiVoice MX-ONE case study
CASE STUDY H1 Communication AB

H1 Communications achieved a 40% reduction in call handling time and a 20% increase in agent productivity by using Mitel's unified communications solution.

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MiVoice MX-ONE case study
CASE STUDY Brightside Insurance & Warranty Solutions

Brightside Insurance boosted efficiency and cut call handling time by 40% after implementing Mitel's unified communications solution.

Read More

Based on peer insights

Cuspera recommends MiVoice MX-ONE for

Use Cases Collaboration
Medium Video, Phone Calls, E-Mail
Business Priority Acquire Customers

IT and Other Capabilities

for MiVoice MX-ONE

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.52/5 ★

Read Reviews (4)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.52/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.18/5 ★

Read Reviews (9)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.18/5 ★

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.82/5 ★

Read Reviews (4)
Analytics

3.05/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.82/5 ★

Read Reviews (4)
Analytics

3.05/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for MiVoice MX-ONE

Top Failure Risks for MiVoice MX-ONE

Vendor Profile Details

Company Name

Mitel

Company Website

https://www.mitel.com/

HQ Location

Kanata, Ontario

Employees

1001-5000

Social

Financials

M&A