NABD Overview
NABD offers cloud-based CRM and help desk software. It serves as a Zendesk alternative for online business complaint management.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Engagement Management, as the business use cases that they have been most satisfied with while using NABD.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using NABD.
NABD Use-Cases and Business Priorities: Customer Satisfaction Data
NABD works with different mediums / channels such as Phone Calls, Social Media, and Twitter,
NABD's features include Ticketing, Alerts: Popups & Notifications, Dashboard, etc.
Reviews
"...- NABD is designed with an integrated customer DB - Integration with social network (email, fb, twitter, etc.. ) that make the system easy to use and which decrease the time and effort to collect cases from multiple channels - Miscellaneous tasks (alerts , reminders , follow up , to-do ) helping individual to save and manage time and increase users productivity - Tracking and processing the case in a social method helping in increasing our knowledge by learning from previous cases - Customizable workflow that helped me to customize the system to meet my own business processes - Customizing based on (Users , Roles , user groups ) that make the system more general and also very powerful in assigning different users privileges on functionality and date levels - One of the things to be enhanced is the authorization module..." Peer review by Hani El Sherbini
NABD, Cayzu Help Desk, CRMdesk, AnswerDash, Jitbit Helpdesk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for NABD
Top Industries
- Computer Software
- Information Technology and Services
- Medical Devices
Popular in
- Mid Market
- Enterprise
- Small Business
NABD is popular in Computer Software, Information Technology And Services, and Medical Devices and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on NABD Use Cases
How does NABD address your Helpdesk Management Challenges?
How does NABD address your Knowledge Management Challenges?
What Are the key features of NABD for Engagement Management?
What benefits does NABD offer for Workflow Management?
What Are the key features of NABD for Contact List Management?
17+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well NABD solved their Help Desk needs. Cuspera uses 884 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Frequently Asked Questions(FAQ)
for NABD
What is NABD used for?
What are the top features of NABD?
Who uses NABD?
What are NABD alternatives?
Where is NABD located?
Peers used NABD for helpdesk management and knowledge management
NABD Competitors
NABD Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (31) |
| Custom Reports | Read Reviews (88) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (31) |
| Custom Reports | Read Reviews (88) |
Software Failure Risk Guidance
?for NABD
Overall Risk Meter
Top Failure Risks for NABD
NabdSys Profile
Company Name
NabdSys
Company Website
https://nabdsys.com/HQ Location
Egypt
Employees
NA
Social
Financials
PRIVATE
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