Navik AI Platform Overview

Navik AI: Close More Deals and Make Smarter Decisions. Data-driven insights are leveraged by Navik AI Solutions to enhance global sales, marketing, operations, and technology decisions.

Use Cases

Customers recommend Helpdesk Management, Market Research, Lead Analytics, as the business use cases that they have been most satisfied with while using Navik AI Platform.

Other use cases:

  • International Marketing
  • Loyalty Management
  • Campaign Management
  • Sending & Publishing Communications
  • Direct Marketing
  • Proposal & Quote Management
  • Business Development
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Business Priorities

Increase Sales & Revenue and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Navik AI Platform.

Other priorities:

  • Launch New Products
  • Enhance Customer Relationships
  • Establish Thought Leadership
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Navik AI Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Navik AI Platform works with different mediums / channels such as Print Media. Magazine. User Generated Content etc.

Navik AI Platform Customer wins, Customer success stories, Case studies

How does Navik AI Platform facilitate Market Research?

11 buyers and buying teams have used Cuspera to assess how well Navik AI Platform solved their business needs. Cuspera uses 151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

One of the world’s largest producers of electronic devices - Consumer Electronics

A leading electronics company wanted to create a smart home strategy. They worked with Infogain and Revel to design a unified platform for connected homes. The team used design thinking to find ways ...to connect old and new devices. They researched over 50 companies and 10 competitors. They created hundreds of customer personas and use cases. The result was one smart home platform strategy and three ways to enter the market.

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Travel tech firm - Travel And Hospitality

A travel tech firm had high testing costs and slow reporting. They used many tools and had trouble tracking test failures. Infogain helped by automating tests and using a new open-source framework. T...hey set up real-time dashboards and made reporting easier. The firm cut regression test time by 90%. They reduced test cases by 30% and cut the number of test frameworks from 13 to 3.

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A software developer for the Property & Casualty industry - Insurance

A software developer for the Property & Casualty industry processed millions of insurance claims each year. Their manual claims estimation process was slow and prone to human error. Infogain built an... AI-powered recommendation engine to automate claims estimating. The solution used machine learning to suggest parts and estimate costs. The client achieved over 92% accuracy in claims estimation. This led to fewer errors, cost savings, and a strong competitive advantage.

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Online vacation rental marketplace - Hospitality

An online vacation rental marketplace wanted to make it easier for hosts to list their properties. The process was slow and required a lot of manual work. Infogain used bots and automation to speed u...p the process. They automated 80% of the listing steps. This reduced the time to activate listings by 70%. The company doubled the number of activations in the same time. They also cut 45% of manual work.

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Fortune 500 travel platform - Travel And Hospitality

A Fortune 500 travel platform had problems with data pipeline failures and delays. These issues made it hard to give travelers a smooth booking experience. Infogain set up a data observability framew...ork using Datadog. They added real-time monitoring, AI-ML based alerts, and automated workflows. This led to a 40% drop in data incident escalations. The time to find pipeline failures dropped by 70%. SLA compliance monitoring improved by 60%. The setup of monitoring and alerting became 80% automated.

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A large entertainment company with venues across the UK and online - Entertainment

A large entertainment company in the UK had a disjointed customer experience and high costs from legacy data systems. They needed a digital transformation to modernize their platforms and improve dat...a management. Infogain built a new data platform with a 360-degree customer view and strong data governance. The new system led to 30-45% efficiency gains, 100% compliance with data privacy rules, and a 35% increase in productivity. The company also cut legacy costs by $600K and reduced compliance fines by 60-80%.

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lightning

Peers used Navik AI Platform for helpdesk management and market research

Navik AI Platform Features

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  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.48/5

Read Reviews (39)
Analytics

4.55/5

Read Reviews (29)
Custom Reports

4.50/5

Read Reviews (26)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.48/5

Read Reviews (39)
Analytics

4.55/5

Read Reviews (29)
Custom Reports

4.50/5

Read Reviews (26)

Software Failure Risk Guidance

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for Navik AI Platform

Top Failure Risks for Navik AI Platform

Infogain Corporation News

Executive

Infogain ropes in Hemant Kr Ravi for VP & head-people experience and talent transformation - HR Katha

Infogain has appointed Hemant Kumar Ravi as the Vice President and Head of People Experience and Talent Transformation. Ravi transitions from EY, where he led talent acquisition and people advisory for EY India Business Consulting. His extensive experience includes roles at Cognizant, HCL Technologies, Reliance Industries, Wipro, and Accenture, among others.

Executive

Infogain appoints Soma Pandey as CPO - hrkatha.com

Infogain has appointed Soma Pandey as the new Chief People Officer (CPO). She will focus on enhancing employee experience and nurturing STEM talent to maintain Infogain's leadership in technological innovation. Pandey brings experience from her previous role as CHRO at Tredence, where she supported the company's growth and culture.

Executive

Infogain Appoints Soma Pandey as Chief People Officer

Infogain has appointed Soma Pandey as Chief People Officer. Reporting to CEO Dinesh Venugopal, Pandey will lead global people strategy, focusing on innovation, inclusivity, and growth. She brings experience from FirstSource, Cognizant, Randstad, and Accenture to strengthen Infogains talent and culture initiatives.

Executive

Infogain Appoints Mohit Bhat as Chief Delivery & Innovation Officer - Business Wire

Infogain has appointed Mohit Bhat as the new Chief Delivery & Innovation Officer.

Infogain Corporation Profile

Company Name

Infogain Corporation

Company Website

https://www.infogain.com/

HQ Location

Employees

5001-10000

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