Navik AI Platform Overview

Navik AI: Close More Deals and Make Smarter Decisions. Data-driven insights are leveraged by Navik AI Solutions to enhance global sales, marketing, operations, and technology decisions.

Use Cases

Customers recommend Helpdesk Management, Market Research, Lead Analytics, as the business use cases that they have been most satisfied with while using Navik AI Platform.

Other use cases:

  • International Marketing
  • Loyalty Management
  • Campaign Management
  • Sending & Publishing Communications
  • Direct Marketing
  • Proposal & Quote Management
  • Business Development
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Business Priorities

Increase Sales & Revenue and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Navik AI Platform.

Other priorities:

  • Launch New Products
  • Enhance Customer Relationships
  • Establish Thought Leadership
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Navik AI Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Navik AI Platform works with different mediums / channels such as Print Media. Magazine. User Generated Content etc.

Peer review evidence (same sources as the product rating summary)

"Infogain built iOS and Android apps for a medical device maker. The apps collect real-time patient data from wearable devices for hip and knee replacement recovery. Data syncs to the cloud, letting clinicians track progress and adjust care remotely. A telemedicine feature connects doctors and patients. 800 patients were tracked in three years, with 70 medical professionals involved. The solution improved patient and provider satisfaction." https://infogain.com/case-studies/medical-device-maker/
"...Anil has over 22 years of experience in advanced analytics, market research, and management consulting...." NAVIK AI Platform
"...With deep expertise in leading edge predictive analytics and insights, he drives analytics transformation for strategic clients and leads AI platforms and solutions...." NAVIK AI Platform

Navik AI Platform Customer wins, Customer success stories, Case studies

How does Navik AI Platform facilitate Market Research?

11 buyers and buying teams have used Cuspera to assess how well Navik AI Platform solved their business needs. Cuspera uses 151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

A global technology leader specializing in computer software, cloud computing, and online services - Computer Software - Computer Software

Infogain managed ASL interpreter services for a global technology leader in computer software. The company wanted better communication for deaf employees and a dedicated partner to manage interpreter...s. Infogain implemented a contractor-based model, optimized scheduling, and tracked KPIs for service quality. The solution saved 15+ hours per week, achieved a 90% CSAT rating, and improved job satisfaction. Deaf employees gained equal access to company information and services.

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Global market research firm - Media Production - Media Production

Infogain implemented a customized Salesforce Chatbot for a global market research firm. The chatbot, integrated into the client's mobile app, reduced average handling times by 90%. Customers now get ...instant self-service for equipment orders and support queries. The solution automated over 10,400 contact reports and fulfilled 2,000+ orders. The chatbot improved customer satisfaction, operational efficiency, and provided 24/7 bilingual support.

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A global multi-billion-dollar market research leader - Media & Entertainment - Media & Entertainment

Salesforce Einstein AI helped a global market research leader cut average handling times by 65%. The company manages 800,000 yearly calls from over 700,000 participants. Agents used to search many sy...stems and do manual work. With Salesforce Service Cloud and Einstein AI, agents now get real-time insights and automated post-call summaries. The new platform gives agents a single workspace and automates routine tasks, making support faster and more accurate.

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Largest US terminal operator - Retail - Retail

Infogain built a custom mobile app for the largest US terminal operator. Truck drivers needed faster access to port terminal information. The old process caused delays and gate congestion. Infogain d...elivered a mobile solution for smartphones, laptops, and tablets. Drivers now get real-time port info, schedules, and booking details. The new app saves time and improves efficiency for terminal operations.

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A leading wholesale membership club - Retail - Retail

Infogain used SAP SuccessFactors Employee Central and Kronos to help a leading wholesale membership club fix payroll issues. The old system could not handle over 39,000 employees in Canada and Austra...lia. The new solution improved security, data integrity, and timekeeping. It also helped with HR and payroll tasks. The club now has better payroll processing and fewer system problems.

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A Healthcare company - Healthcare - Healthcare

Salesforce Data Cloud unified seven data sources for a healthcare marketing and analytics provider. The solution created 100% unified customer profiles, improving data quality and reducing duplicatio...n. Engagement tracking boosted sales lead nurturing within seven days. The platform enabled better personalization and actionable insights for smarter customer engagement. Automation increased operational efficiency across digital channels.

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lightning

Peers used Navik AI Platform for helpdesk management and market research

Navik AI Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.48/5 ★

Read Reviews (39)
Analytics

4.55/5 ★

Read Reviews (29)
Custom Reports

4.50/5 ★

Read Reviews (26)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.48/5 ★

Read Reviews (39)
Analytics

4.55/5 ★

Read Reviews (29)
Custom Reports

4.50/5 ★

Read Reviews (26)

Software Failure Risk Guidance

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for Navik AI Platform

Top Failure Risks for Navik AI Platform

Infogain Corporation News

Company

Infogain relaunches as Tenarai

Infogain has rebranded as Tenarai, focusing on enterprise AI acceleration. The transformation involves global talent initiatives, an enterprise AI platform, and strategic partnerships with tech leaders like Databricks and Google Cloud. Tenarai aims to turn AI potential into business outcomes and has launched Frontier Labs to innovate AI solutions. It also partners with educational institutions to nurture future talent.

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Company

Infogain Relaunches as Tenarai to Accelerate Enterprise AI Adoption

Infogain has rebranded as Tenarai to focus on accelerating enterprise AI adoption. The transformation includes strategic partnerships with major tech companies and educational institutions, the launch of Frontier Labs for AI innovation, and an expanded Startup Acceleration Program. Tenarai aims to deliver AI-driven solutions for Fortune 500 companies across various sectors.

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Partnership

Arize AI and Infogain Partner to Accelerate Enterprise AI Outcomes With ...

Arize AI and Infogain have formed a strategic partnership to enhance enterprise AI outcomes. This collaboration integrates Infogain's Ignis AI innovation engine with Arize's AI engineering and observability platform. The partnership aims to help enterprises design, evaluate, and scale AI systems efficiently, ensuring reliability and alignment with business KPIs.

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Executive

Infogain ropes in Hemant Kr Ravi for VP & head-people experience and talent transformation - HR Katha

Infogain has appointed Hemant Kumar Ravi as the Vice President and Head of People Experience and Talent Transformation. Ravi transitions from EY, where he led talent acquisition and people advisory for EY India Business Consulting. His extensive experience includes roles at Cognizant, HCL Technologies, Reliance Industries, Wipro, and Accenture, among others.

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Infogain Corporation Profile

Company Name

Infogain Corporation

Company Website

https://www.infogain.com/

HQ Location

Employees

5001-10000

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