NewStore Cloud-Based Order Management Overview

Newstore's cloud-based order management system offers fast and flexible omnichannel retail. Superior shopping experiences are delivered consistently.

Use Cases

Customers recommend Order Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using NewStore Cloud-Based Order Management.

Other use cases:

  • Measuring Customer Satisfaction
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using NewStore Cloud-Based Order Management.

Other priorities:

See all business priorities See less business priorities

NewStore Cloud-Based Order Management Use-Cases and Business Priorities: Customer Satisfaction Data

NewStore Cloud-Based Order Management works with different mediums / channels such as Omnichannel. Mobile. Phone Calls etc.

Comprehensive Insights on NewStore Cloud-Based Order Management Use Cases

How can NewStore Cloud-Based Order Management optimize your Order Management Workflow?

Case Studies

Retail

CASE STUDY Vince

NewStore helped Vince, a global luxury retailer, modernize its technology stack and unify inventory, order management, and clienteling. Vince used NewStore's omnichannel order management system to gi...ve associates real-time inventory access on mobile POS devices. This enabled endless aisle sales, which made up 8% of total sales and 13% of in-store sales. Vince also used buy online pickup in-store, accounting for 3% of online orders, and fulfilled 38% of online orders with in-store inventory. The solution improved efficiency, reduced manual work, and created new revenue streams for Vince.

Read more →
Apparel & Fashion

CASE STUDY Veronica Beard

NewStore helped Veronica Beard improve store sales with its mobile POS and clienteling features. Store associates used the NewStore Associate App to send SMS invites and offer personal service. In Se...ptember 2023, the clienteling program achieved a 35% conversion rate and 87% of these sales happened in-store. Clienteling led to a 1.26x increase in average order value. 9% of all store sales from June to September 2023 came from clienteling efforts.

Read more →
Apparel & Fashion

CASE STUDY G-Star RAW

NewStore Consumer App helped G-Star RAW boost its ecommerce business. The app now brings in 33% of total ecommerce revenue. Customers use the app 3 times more than the website. The app has a 7.5x hig...her conversion rate than mobile web. Almost half of first-year app users made a purchase. The app holds a 4.9 star average rating from users.

Read more →
Retail

CASE STUDY Clarks

NewStore helped Clarks upgrade its retail technology in over 500 stores across 13 countries. Clarks replaced old point-of-sale systems with NewStore’s cloud-based unified commerce platform. The rollo...ut was fast and on schedule, making store operations quicker and more reliable. Store associates adapted easily to the new system, improving customer service. Clarks now has a flexible, future-proof setup that supports growth and innovation.

Read more →
Apparel & Fashion

CASE STUDY Marine Layer

Marine Layer used the NewStore Omnichannel Platform to unify its online and retail store operations. The company wanted to give customers a smooth shopping experience across all channels. With NewSto...re, Marine Layer achieved 15% of ecommerce orders shipped from stores and saw a 21% increase in sales from store fulfillment. Store sales rose 11% from endless aisle and mixed cart orders. The platform helped Marine Layer grow and serve customers faster.

Read more →
Apparel & Fashion

CASE STUDY Veronica Beard

NewStore clienteling helped Veronica Beard improve its in-store and online shopping experience. The brand used NewStore's mobile POS and clienteling tools to connect associates with shoppers through ...personalized SMS outreach. In September 2023, the clienteling program achieved a 35% conversion rate, with 87% of sales happening in-store. Average order value increased by 1.26x for clienteling customers. Clienteling efforts drove 9% of all store sales from June to September 2023.

Read more →

NewStore Cloud-Based Order Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.16/5 ★

Read Reviews (2)
Analytics

2.93/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.16/5 ★

Read Reviews (2)
Analytics

2.93/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for NewStore Cloud-Based Order Management

Top Failure Risks for NewStore Cloud-Based Order Management

NewStore, Inc. News

Footwear and Clothing Brands Underperforming in Omnichannel

The apparel and footwear industries are growing rapidly and are forecast to demonstrate strong growth in the coming years. Consumers are continually evolving in how they engage with brands, shop, and transact, seamlessly moving across multiple digital and physical channels in their journey. Leading brands in these categories offer robust apps, immersive in-store experiences, BOPIS, […]

The post Footwear and Clothing Brands Underperforming in Omnichannel appeared first on NewStore.

Read more →

Protected: Survey: Consumers’ Omnichannel Expectations Continue to Rise

There is no excerpt because this is a protected post.

The post Protected: Survey: Consumers’ Omnichannel Expectations Continue to Rise appeared first on NewStore.

Read more →

Omnichannel Order Management: A Modern Solution for Inventory and Fulfillment

Here’s what we already know: consumer expectations in retail have evolved. (Thanks, Amazon.) This is nothing new. The on-demand economy has contributed to a lot of these changes in consumer behavior. Instant gratification is the name of the game, ladies and gentlemen. So, what can brands do to acquire and retain customers? That answer is […]

The post Omnichannel Order Management: A Modern Solution for Inventory and Fulfillment appeared first on NewStore.

Read more →

The LEGO Group’s Niall Edwards on Customer-Centricity and Going MACH

Subscribe: Apple Podcasts | Spotify Consumers today are hard to keep up with. Meeting their demands, as well as keeping pace with rapid market change, requires embarking on a holistic digital transformation. One person who knows this well is Niall Edwards, VP of Marketing & Channels Technology at The LEGO Group. In an interview on the Endless Aisle podcast […]

The post The LEGO Group’s Niall Edwards on Customer-Centricity and Going MACH appeared first on NewStore.

Read more →

NewStore, Inc. Profile

Company Name

NewStore, Inc.

Company Website

https://www.newstore.com/

HQ Location

Boston, MA

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE