Odaseva Overview

Odaseva delivers a specialized platform for Salesforce data management, focusing on recovery, security, privacy, and agility. It stands out with its robust Salesforce Data Recovery feature, ensuring critical data is safeguarded and retrievable in case of loss. The platform emphasizes data security, providing tools to protect sensitive information and maintain compliance with privacy regulations. Odaseva also enhances data agility, allowing enterprises to adapt quickly to changing business needs. This makes it a vital tool for organizations relying on Salesforce to manage their customer data securely and efficiently.

Use Cases

Customers recommend Competitive Intelligence, Helpdesk Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Odaseva.

Other use cases:

  • Performance Management
  • Onboarding
  • Customer Feedback Management
  • Engaging And Following Up
  • Collaboration
  • Customer Case Management
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Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities that customers and associates have achieved using Odaseva.

Other priorities:

  • Manage Risk
  • Improve Efficiency
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Odaseva Use-Cases and Business Priorities: Customer Satisfaction Data

Odaseva's features include Recording, and Personalization. and Odaseva support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Odaseva analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Upon first glance, backup and restore may seem a complicated beast, but the team at Odaseva helped me learn the system with a trial run and also made onboarding our production environment a breeze...." Peer review by John Scardino, Business Analyst and Salesforce Admin, ADS

Odaseva is the leading Salesforce Data Security Platform, offering comprehensive data recovery, security, privacy, and agility solutions. Enterprises trust Odaseva for robust Salesforce data management.

Comprehensive Insights on Odaseva Use Cases

How does Odaseva facilitate Competitive Intelligence?

How does Odaseva facilitate Sending & Publishing Communications?

6+ more Business Use Cases

60 buyers and buying teams have used Cuspera to assess how well Odaseva solved their business needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Financial Services

CASE STUDY Coast Capital Credit Union

Odaseva helps Coast Capital Credit Union protect Salesforce data and meet strict compliance rules. Coast Capital needed a strong disaster recovery plan to keep member data safe. Odaseva provided ente...rprise backup and restore, advanced analytics, and managed 62 GB of data across 2700 objects and 135 GB of files. Backups run hourly, every 4 hours, daily, and weekly. Odaseva protects 3.5 billion records while using minimal API resources. Coast Capital now feels confident their data is secure and can recover quickly from disasters.

Automotive

CASE STUDY Michelin

Odaseva protects Michelin’s Salesforce data with high-frequency backup and restore. Michelin needed to secure mission-critical data for 8,000 users and over one million customer identities. Odaseva b...acks up 5 TB of data across 8,100 objects, running backups hourly, every 4 hours, daily, and weekly. The solution protects 2.5 billion records while using only 3.84% of BULK API calls and 0.07% of REST API calls. Michelin values Odaseva’s managed backup services and expert support for technical and compliance needs.

Government Administration

CASE STUDY Dallas County Health and Human Services (DCHHS)

Odaseva helped Dallas County Health and Human Services protect Salesforce data. DCHHS needed a strong backup and restore solution for their new Salesforce CRM, especially as COVID-19 increased the am...ount of personal health information collected. Accenture evaluated options and recommended Odaseva for its proven track record. Odaseva automated backup and restore, reduced manual work, and improved disaster recovery. DCHHS now trusts Salesforce more and plans to expand Odaseva’s solutions for data anonymization and archiving.

CASE STUDY DoorDash

Odaseva helped DoorDash fix slow Salesforce performance and avoid hitting data limits. DoorDash needed to back up and archive huge amounts of Salesforce data. Their first backup tool failed to handle... the volume. With Odaseva, DoorDash archived 1.6TB of files and 1 billion records in three months. They now back up over 17 billion records and run full weekly and frequent incremental backups. Performance improved, and DoorDash can now use Salesforce for more complex tasks.

Food & Beverages

CASE STUDY Les Grands Chais de France (LGCF)

Odaseva protects Salesforce data for Les Grands Chais de France (LGCF), France's largest private winemaker. LGCF needed efficient, precise Salesforce data backups to support 200 field salespeople and... global operations. Odaseva provided backup, restore, and sandbox seeding, enabling quick, targeted data recovery and realistic test environments. Odaseva backs up 350.7 GB across 2400 objects, with backups every 4 hours, daily, and weekly. The solution protects 173.3 million records, ensuring business continuity and letting LGCF focus on wine production and sales.

Government Administration

CASE STUDY Service NSW

Odaseva helped Service NSW protect and manage complex Salesforce data. Service NSW needed a new backup solution after Salesforce discontinued its own. Odaseva provided backup, restore, and automation... tools. The platform backs up 350.7 GB of data across 2400 objects and protects 173.3 million records. Backups run every 4 hours, daily, and weekly. Service NSW now meets strict data retention rules and has confidence in fast data recovery.

lightning

Peers used Odaseva for competitive intelligence and helpdesk management

Odaseva Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.89/5

Read Reviews (3)
Analytics

4.18/5

Read Reviews (7)
Custom Reports

4.08/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.89/5

Read Reviews (3)
Analytics

4.18/5

Read Reviews (7)
Custom Reports

4.08/5

Read Reviews (7)

Software Failure Risk Guidance

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for Odaseva

Overall Risk Meter

Low Medium High

Top Failure Risks for Odaseva

Odaseva.com, Inc.​ Profile

Company Name

Odaseva.com, Inc.​

Company Website

//odaseva.com

HQ Location

Employees

11-50

Social

Financials

NA