OpenText Experience Analytics Overview
OpenText Experience Cloud solutions deliver personalized and contextualized experiences across the customer journey. OpenText Experience Analytics enhances these experiences with data-driven insights.
Use Cases
Customers recommend Social Media Analytics, Funnel Analysis, Campaign Analytics, as the business use cases that they have been most satisfied with while using OpenText Experience Analytics.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using OpenText Experience Analytics.
OpenText Experience Analytics Use-Cases and Business Priorities: Customer Satisfaction Data
OpenText Experience Analytics works with different mediums / channels such as Mobile. and Mobile App.
OpenText Experience Analytics's features include Dashboard. and OpenText Experience Analytics support capabilities include 24/7 Support, AI Powered, Email Support, etc. also OpenText Experience Analytics analytics capabilities include Analytics, and Custom Reports.
OpenText Experience Analytics, belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for OpenText Experience Analytics
Top Industries
- Education
- Financial Services
- Legal Services
Popular in
OpenText Experience Analytics is popular in Education, Financial Services, and Legal Services and is widely used by
Comprehensive Insights on OpenText Experience Analytics Use Cases
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well OpenText Experience Analytics solved their Customer Experience Management needs. Cuspera uses 166 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
Peers used OpenText Experience Analytics for social media analytics and funnel analysis
OpenText Experience Analytics Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (40) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (40) |
Software Failure Risk Guidance
?for OpenText Experience Analytics
Top Failure Risks for OpenText Experience Analytics
OpenText Corporation News
OpenTexts MyAviator brings secure AI to everyday work
OpenText has launched MyAviator, a secure AI assistant designed to enhance how knowledge workers interact with information. Part of the OpenText Aviator suite, MyAviator integrates AI into secure information management, enabling faster and more efficient workflows across various sectors, including legal and finance. This launch underscores OpenText's commitment to AI-driven innovation, offering enterprise-grade security and compliance.
OpenText's CFO Transition: Leadership Change Tests Financial Fortitude Amid Strong ...
OpenText's CFO Chadwick Westlake departs to lead EQB, prompting a leadership transition as Cosmin Balota steps in as interim CFO. The company projects Q4 FY2025 revenue of $1.31 billion, a 4% increase year-over-year. The market remains cautious, with a 4.2% stock dip reflecting concerns about Balota's strategic vision and the delay in appointing a permanent CFO.
BASF Environmental Catalyst and Metal Solutions Chooses OpenText to Support ... - MarketScreener
BASF Environmental Catalyst and Metal Solutions has chosen OpenText's B2B Integration Enterprise solution to modernize its supply chain operations. This cloud-based platform will enhance efficiency, security, and data quality while reducing costs. OpenText's solution supports streamlined order-to-cash processes, offering agility and scalability for BASF's global supply chain needs.
OpenText Appoints Kristen Ludgate to Board of Directors
OpenText appointed Kristen Ludgate to its board of directors on June 26, 2025. Ludgate, former Chief People Officer at HP Inc., brings expertise in global workforce strategy, leadership development, and talent management. Her addition supports OpenTexts ongoing board refreshment and focus on human capital strategy.
OpenText Corporation Profile
Company Name
OpenText Corporation
Company Website
https://www.opentext.com/HQ Location
275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA
Social
How efficiently Does OpenText Experience Analytics manage your Social Media Analytics?