OpenText Experience Analytics Overview

OpenText Experience Cloud solutions deliver personalized and contextualized experiences across the customer journey. OpenText Experience Analytics enhances these experiences with data-driven insights.

Use Cases

Customers recommend Social Media Analytics, Funnel Analysis, Campaign Analytics, as the business use cases that they have been most satisfied with while using OpenText Experience Analytics.

Other use cases:

  • Engagement Management
  • Lead Analytics
  • Communication Management
  • Contacts History
  • Segmentation And Targeting
  • Identify Target Customers
  • Lead Engagement
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using OpenText Experience Analytics.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

OpenText Experience Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText Experience Analytics works with different mediums / channels such as Mobile. and Mobile App.

OpenText Experience Analytics's features include Dashboard. and OpenText Experience Analytics support capabilities include 24/7 Support, AI Powered, Email Support, etc. also OpenText Experience Analytics analytics capabilities include Analytics, and Custom Reports.

OpenText Experience Analytics, belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText Experience Analytics

Top Industries

  • Education
  • Financial Services
  • Legal Services

Popular in

OpenText Experience Analytics is popular in Education, Financial Services, and Legal Services and is widely used by

Comprehensive Insights on OpenText Experience Analytics Use Cases

How can OpenText Experience Analytics optimize your Social Media Analytics Workflow?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well OpenText Experience Analytics solved their Customer Experience Management needs. Cuspera uses 166 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

lightning

Peers used OpenText Experience Analytics for social media analytics and funnel analysis

OpenText Experience Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (3)
Analytics

4.27/5 ★

Read Reviews (35)
Custom Reports

4.25/5 ★

Read Reviews (40)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (3)
Analytics

4.27/5 ★

Read Reviews (35)
Custom Reports

4.25/5 ★

Read Reviews (40)

Software Failure Risk Guidance

?

for OpenText Experience Analytics

Top Failure Risks for OpenText Experience Analytics

OpenText Corporation News

Executive

OpenText Announces Chadwick Westlake to pursue CEO opportunity in Canadian banking sector - Yahoo Finance

Chadwick Westlake, OpenText's EVP and CFO, will leave the company to become CEO at EQB. His departure is set for August 15, 2025. Cosmin Balota will serve as interim CFO. OpenText is conducting a search for a permanent CFO successor.

Product

OpenText Unveils Game-Changing Enterprise AI Assistant: How MyAviator Transforms Knowledge Work - Stock Titan

OpenText has launched MyAviator, a secure personal AI assistant designed for enterprise knowledge workers. This new solution enhances productivity by enabling secure document interaction, insight extraction, and content generation within OpenText's ecosystem. MyAviator is part of OpenText's AI-first strategy, which includes significant automation achievements across various industries, such as 95% automation of test scripts in software development and streamlined legal investigations.

Partnership

OpenText and Telus ally to sell AI tools to clients - The Logic

OpenText and Telus have formed a partnership to offer OpenText's Aviator AI products through Telus-owned data centers. This collaboration aims to enhance the availability of AI tools to clients, leveraging Telus's infrastructure.

Product

OpenText Private Cloud Enables Global Organizations to Run Local Sovereign Information Clouds

OpenText has enhanced its Private Cloud offerings to support global organizations in running local sovereign information clouds. These upgrades address the increasing need for data sovereignty, regulatory compliance, and localized control in the digital economy.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

Social