OpenText Experience Analytics Overview
OpenText Experience Cloud solutions deliver personalized and contextualized experiences across the customer journey. OpenText Experience Analytics enhances these experiences with data-driven insights.
Use Cases
Customers recommend Social Media Analytics, Funnel Analysis, Campaign Analytics, as the business use cases that they have been most satisfied with while using OpenText Experience Analytics.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using OpenText Experience Analytics.
OpenText Experience Analytics Use-Cases and Business Priorities: Customer Satisfaction Data
OpenText Experience Analytics works with different mediums / channels such as Mobile. and Mobile App.
OpenText Experience Analytics's features include Dashboard. and OpenText Experience Analytics support capabilities include 24/7 Support, AI Powered, Email Support, etc. also OpenText Experience Analytics analytics capabilities include Analytics, and Custom Reports.
OpenText Experience Analytics, belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for OpenText Experience Analytics
Top Industries
- Education
- Financial Services
- Legal Services
Popular in
OpenText Experience Analytics is popular in Education, Financial Services, and Legal Services and is widely used by
OpenText Experience Analytics Customer wins, Customer success stories, Case studies
11 buyers and buying teams have used Cuspera to assess how well OpenText Experience Analytics solved their Customer Experience Management needs. Cuspera uses 166 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
Peers used OpenText Experience Analytics for social media analytics and funnel analysis
OpenText Experience Analytics Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (40) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (40) |
Software Failure Risk Guidance
?for OpenText Experience Analytics
Top Failure Risks for OpenText Experience Analytics
OpenText Corporation News
OpenText powers next wave of AI-driven information management, says top official
OpenText is advancing AI-driven information management with its new solution, OpenText Aviator, showcased at GITEX Global 2025. Aviator integrates generative AI into enterprise workflows, emphasizing secure, compliant, and autonomous data handling. This innovation aims to transform business operations by enabling proactive decision-making and enhancing productivity while maintaining data privacy. OpenText's focus on Agentic AI and secure information ecosystems supports Middle Eastern enterprises in leveraging AI for sustainable growth.
OpenText Divests Legacy eDOCS Platform - IDM Magazine
OpenText has agreed to sell its eDOCS legal document management system to NetDocuments for $163 million. This marks OpenText's first major divestiture after its CEO's departure, as part of a strategy to focus on core business and reduce debt. The sale includes software, customer contracts, and employees, and is expected to close by early 2026.
OpenText Recognized as a Leader in the 2025 Gartner Magic Quadrant for AI ...
OpenText Recognized as a Leader in the 2025 Gartner Magic Quadrant for AI ...
OpenText Partners with Core42 to Advance United Arab Emirates' Digital Transformation ...
OpenText has signed a strategic Memorandum of Understanding with Core42 to enhance digital transformation in the UAE through AI, cloud, and automation solutions. This partnership aligns with the UAE's vision for technological leadership and was announced at the Dubai GITEX Global Conference.
OpenText Corporation Profile
Company Name
OpenText Corporation
Company Website
https://www.opentext.com/HQ Location
275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA
Social
How can OpenText Experience Analytics optimize your Social Media Analytics Workflow?