OpenText Experience Analytics Overview

OpenText Experience Cloud solutions deliver personalized and contextualized experiences across the customer journey. OpenText Experience Analytics enhances these experiences with data-driven insights.

Use Cases

Customers recommend Social Media Analytics, Funnel Analysis, Campaign Analytics, as the business use cases that they have been most satisfied with while using OpenText Experience Analytics.

Other use cases:

  • Engagement Management
  • Lead Analytics
  • Communication Management
  • Contacts History
  • Segmentation And Targeting
  • Identify Target Customers
  • Lead Engagement
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using OpenText Experience Analytics.

Other priorities:

  • Acquire Customers
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OpenText Experience Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText Experience Analytics works with different mediums / channels such as Mobile. and Mobile App.

OpenText Experience Analytics's features include Dashboard. and OpenText Experience Analytics support capabilities include 24/7 Support, AI Powered, Email Support, etc. also OpenText Experience Analytics analytics capabilities include Analytics, and Custom Reports.

Popular Business Setting

for OpenText Experience Analytics

Top Industries

  • Education
  • Financial Services
  • Legal Services

Popular in

OpenText Experience Analytics is popular in Education, Financial Services, and Legal Services and is widely used by

Comprehensive Insights on OpenText Experience Analytics Use Cases

What benefits does OpenText Experience Analytics offer for Social Media Analytics?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well OpenText Experience Analytics solved their business needs. Cuspera uses 166 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used OpenText Experience Analytics for social media analytics and funnel analysis

OpenText Experience Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.53/5

Read Reviews (3)
Analytics

4.27/5

Read Reviews (35)
Custom Reports

4.25/5

Read Reviews (40)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.53/5

Read Reviews (3)
Analytics

4.27/5

Read Reviews (35)
Custom Reports

4.25/5

Read Reviews (40)

Software Failure Risk Guidance

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for OpenText Experience Analytics

Top Failure Risks for OpenText Experience Analytics

OpenText Corporation News

KuppingerCole recognizes OpenText as a Leader in data security

KuppingerCole recognizes OpenText as a leader in data security for its data-centric approach, highlighting the growing challenge of managing data sprawl and vulnerability to breaches.

09/04/2025 - source

First Nations IT company Yirigaa implements OpenText to build community capability

Yirigaa, a First Nations IT company, partners with OpenText to enhance opportunities for Indigenous communities through AI and data management, aiming to build community capability and create career pathways for Indigenous tech professionals.

06/04/2025 - source

Titanium X innovations for OpenText Business Network Cloud

OpenText introduces Titanium X innovations for its Business Network Cloud, enhancing supply chain management with AI-powered insights and improved transaction processes.

31/03/2025 - source

OpenText Corporation Feeds

OpenText Appoints Kaseya's Mike DePalma As New VP Of Business Development: Exclusive - CRN

OpenText has appointed Mike DePalma as the new vice president of business development to enhance the company's channel strategy and market share. DePalma brings extensive experience from Datto and Kaseya, focusing on strengthening relationships with MSPs and leveraging partnerships like the one with Microsoft.

03/03/2025 - source

OpenText Appoints Chadwick Westlake Chief Financial Officer To Reinforce Top Priorities

OpenText has appointed Chadwick Westlake as the new Chief Financial Officer to strengthen its key priorities.

25/02/2025 - source

OpenText Up 8% After Hours as it Reported Lower Fiscal Q2 Results on a Divestiture

OpenText shares rose 8% after hours despite reporting lower fiscal Q2 results due to a divestiture.

05/02/2025 - source

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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