Orckestra Overview

Orckestra offers a comprehensive suite of commerce services for engaging customers across all channels. Commerce Orchestration™ aids in quickly building ecommerce sites, mobile apps, and integrating physical stores online.

Use Cases

Customers recommend Engagement Management, Merchandising, Workflow Management, as the business use cases that they have been most satisfied with while using Orckestra.

Other use cases:

  • Order Management
  • Products & Pricelist Management
  • Touchpoint Management
  • Lead Qualification: Technographic
  • Distribution Management
  • Customise Loyalty Program
  • Training & Onboarding
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Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Orckestra.

Other priorities:

  • Acquire Customers
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Orckestra Use-Cases and Business Priorities: Customer Satisfaction Data

Orckestra works with different mediums / channels such as Omnichannel.

Reviews

"...Orckestra eCommerce is a cloud-based eCommerce platform built to handle omni-channel experiences and product information management...." Peer review

Comprehensive Insights on Orckestra Use Cases

What makes Orckestra ideal for Merchandising?

How efficiently Does Orckestra manage your Workflow Management?

Why is Orckestra the best choice for Order Management?

Case Studies

Retail

CASE STUDY IGA

Orckestra Commerce Orchestration platform helped IGA launch a mobile grocery shopping app. IGA wanted to reach more customers and offer new ways to shop. The app lets users order from 30,000 products... and choose delivery or pickup. Customers get personalized offers and smart shopping lists. App downloads beat expectations by 300%. Customers spend more time on the app and browse more pages.

Manufacturing

CASE STUDY Proto Industrial

Orckestra used its Commerce Orchestration platform to modernize Proto Industrial’s global B2B online presence. Proto Industrial needed a new website, updated product catalogs, and better customer exp...erience. Orckestra synchronized online catalogs, improved search, and enabled profile creation. SharePoint 2013 helped manage content and localize for different countries. Proto Industrial saw more site usability, more customer interactions, and easier content management. Their online catalog is now always up-to-date and matches their brand.

Retail

CASE STUDY Dollarama

Orckestra’s Commerce Orchestration platform helped Dollarama launch a new online storefront for bulk ordering. Dollarama needed to make bulk buying easy for B2B customers and reduce manual work for s...taff. The solution included a digital storefront and omnichannel order management. The new system improved product search, navigation, and checkout. After a successful pilot, Dollarama expanded the online experience to over 1000 stores, increasing revenue and improving customer experience.

Retail

CASE STUDY Thrifty Foods

Orckestra Commerce Cloud helped Thrifty Foods upgrade their online grocery platform. Thrifty Foods faced challenges with an old, home-grown ecommerce system and paper-based order fulfillment. The new... solution unified online and in-store shopping, integrated product and customer data, and improved order management. Staff now use a Pick & Pack app to speed up fulfillment and reduce errors. Customers enjoy seamless shopping and on-time delivery. Thrifty Foods increased upsell and cross-sell opportunities and improved operational efficiency.

Retail

CASE STUDY Société québécoise du cannabis (SQDC)

Orckestra's omnichannel commerce platform helped Société québécoise du cannabis (SQDC) launch a secure online and in-store retail solution for cannabis sales in Québec. SQDC needed a robust, scalable... platform ready for legalization day. Orckestra delivered a bilingual ecommerce site and knowledge hub in under 10 months. On launch day, the site handled 450,000 visits in 15 hours, 7 million page views, and over 30,000 orders. The platform also supports educational content and interactive kiosks in stores.

Consumer Electronics

CASE STUDY BLACK+DECKER

Orckestra powered the online experience for Pria, BLACK+DECKER's personal medication assistant. BLACK+DECKER needed a flexible platform to support a new subscription-based health product. Orckestra d...elivered its Digital Commerce Experience Management technology and API-first Commerce Orchestration Platform. This enabled a smooth launch of Pria, BLACK+DECKER’s first commercial healthcare product. The solution created a user-friendly online experience and supported subscription revenue at scale.

Orckestra Features

  • Low
  • Medium
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FEATURE RATINGS AND REVIEWS
Custom Reports

4.23/5

Read Reviews (7)
Analytics

2.93/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.23/5

Read Reviews (7)
Analytics

2.93/5

Read Reviews (1)

Orckestra Integrations

Orckestra integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for Orckestra

Top Failure Risks for Orckestra

Orckestra Technologies inc Profile

Company Name

Orckestra Technologies inc

HQ Location

1111, St-Charles Street West, East Tower , Suite 255, Longueuil, Quebec J4K 5G4, CA

Employees

101-250

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Financials

M&A