PhaseWare Event Engine Overview
Here’s the scoop on PhaseWare Event Engine! We've gathered over 48 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if PhaseWare Event Engine is right for your needs? Our Cuspera AI engine can evaluate how PhaseWare Event Engine fits your specific business needs, industry, and context. Get your personalized assessment report today.
PhaseWare Event Engine supports business activities such as:
- Workflow Management
- Helpdesk Management
- Contract Management
As a solution, PhaseWare Event Engine's capabilities include Ticketing, and Alerts: Popups & Notifications.
PhaseWare Event Engine Reviews
11 buyers and buying teams have used Cuspera to assess how well PhaseWare Event Engine solved their business needs. Cuspera uses 48 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Use Cases
Peers recommend Workflow Management , Helpdesk Management , Contract Management , as the business use cases that they have been most satisfied while using PhaseWare Event Engine.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management |
3.91/5 ★ |
"...Request a demo to see how PhaseWare can help your customer support workflow...." Business Rule Automation, Business Rules Engine, Escalation Management |
| Helpdesk Management |
3.71/5 ★ |
"...Request a demo to see how PhaseWare can help your customer support workflow...." Business Rule Automation, Business Rules Engine, Escalation Management |
| Contract Management |
3.20/5 ★ |
"...Enforce Service Level Agreements: Decrease or eliminate SLA violations with highly configurable SLA controls within the Event Engine product. ..." Business Rule Automation, Business Rules Engine, Escalation Management |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management |
3.91/5 ★ |
"...Request a demo to see how PhaseWare can help your customer support workflow...." Business Rule Automation, Business Rules Engine, Escalation Management |
|
| Helpdesk Management |
3.71/5 ★ |
"...Request a demo to see how PhaseWare can help your customer support workflow...." Business Rule Automation, Business Rules Engine, Escalation Management |
|
| Contract Management |
3.20/5 ★ |
"...Enforce Service Level Agreements: Decrease or eliminate SLA violations with highly configurable SLA controls within the Event Engine product. ..." Business Rule Automation, Business Rules Engine, Escalation Management |
|
Peer and Expert Opinion on Features
for PhaseWare Event Engine
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (7) |
| Alerts: popups & Notifications | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (7) |
| Alerts: popups & Notifications | Read Reviews (5) |
IT and Other Capabilities
for PhaseWare Event Engine
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (14) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (14) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (3) |
Software Failure Risk Guidance
?for PhaseWare Event Engine
Top Failure Risks for PhaseWare Event Engine
Vendor Profile Details
Company Name
PhaseWare
Company Website
https://www.phaseware.com/HQ Location
1700 Redbud Blvd Suite 190 McKinney, TX 75069, US
Employees
11-50
Social
Financials
PRIVATE
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