Pulse Commerce Overview

Pulse Commerce is an enterprise order management system and inventory software designed to provide retail leaders with comprehensive visibility and control over inventory, orders, and customer data. The platform supports omni-channel operations, allowing seamless integration across various sales channels. Unique features include pre-built integrations with leading solution partners, enhancing the system's adaptability and functionality. Retailers can implement buffer stock strategies to optimize inventory management, reducing the risks associated with backorders. This system empowers businesses to efficiently manage their supply chain, ensuring timely fulfillment and improved customer satisfaction.

Use Cases

Customers recommend Trade Show Marketing, Order Management, Lead Qualification: Technographic, as the business use cases that they have been most satisfied with while using Pulse Commerce.

Other use cases:

  • Helpdesk Management
  • Channel Management
  • Touchpoint Management
  • Communication Management
  • Loyalty Management
  • Merchandising
  • Promotion Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Pulse Commerce.

Other priorities:

  • Launch New Products
  • Scale Best Practices
  • Establish Thought Leadership
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Brand Engagement
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Pulse Commerce Use-Cases and Business Priorities: Customer Satisfaction Data

Pulse Commerce works with different mediums / channels such as Offline. Trade Shows. Events etc.

Pulse Commerce's features include Personalization, SEO, Rewards, etc. and Pulse Commerce support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Pulse Commerce analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Order management, inventory management...." Peer review by Administrator

Pulse-commerce offers an Enterprise Order Management System and Inventory software providing real-time views of customers, orders, inventory, fulfillment, and products. Seamless integration across commerce systems is ensured.

Comprehensive Insights on Pulse Commerce Use Cases

What Are the key features of Pulse Commerce for Trade Show Marketing?

Why is Pulse Commerce the best choice for Order Management?

How does Pulse Commerce address your Lead Qualification: Technographic Challenges?

How can Pulse Commerce enhance your Helpdesk Management process?

How can Pulse Commerce enhance your Channel Management process?

33+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Pulse Commerce solved their business needs. Cuspera uses 589 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

CASE STUDY 11th Street Coffee

11th Street Coffee was impressed by Pulse Commerce’s robust set of out-of-the-box features

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CASE STUDY MyWeddingReceptionIdeas.com

Pulse Commerce Order and Inventory Platform helped MyWeddingReceptionIdeas.com upgrade their ecommerce site. The new platform improved order accuracy and gave full omni-channel order visibility. MWRI... integrated with suppliers and tools like ClickTale and Google Analytics. The solution reduced operational costs and increased process efficiency. Customer product reviews increased ten-fold after launch. MWRI saw fewer customer service calls and better SEO rankings.

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Apparel & Fashion

CASE STUDY Brightlife Direct

Pulse Commerce Order & Inventory Platform helped Brightlife Direct improve their Magento e-commerce site. The company needed better integration, product information management, and real-time inventor...y control. Pulse Commerce provided a unified platform with robust APIs and seamless integration with NetSuite ERP and Amazon Marketplace. Brightlife Direct saw a 55% increase in revenue, a 33% boost in conversion rate, and a 69% rise in total transactions. Customer satisfaction improved, and productivity increased by at least 35%.

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Apparel & Fashion

CASE STUDY SoccerPro

Pulse Commerce Order & Inventory Platform helped SoccerPro upgrade its digital commerce for the FIFA World Cup. SoccerPro needed real-time inventory, multi-site management, and better mobile and soci...al features. Pulse Commerce delivered a fast, scalable solution that handled 10x traffic with no issues. SoccerPro saw a 25% revenue increase, 24% more international sales, and 82% growth in mobile revenue. Website conversion rose by 6% and order errors dropped by 20%.

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Food & Beverages

CASE STUDY 11th Street Coffee

Pulse Commerce helped 11th Street Coffee improve customer experience and support growth. The company switched from Dydacomp to Pulse Commerce for better ecommerce and order management features. Pulse... Commerce provided tools like recurring subscriptions, CRM, and mobile optimization. 11th Street Coffee saw a 25.6% increase in revenue, 24% more transactions, and a 1.2% rise in average order value. The platform made operations more efficient and helped build customer loyalty.

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CASE STUDY MyWeddingReceptionIdeas.com

Integration with all leading social networks, Improved customer satisfaction

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Frequently Asked Questions(FAQ)

for Pulse Commerce

What is Pulse Commerce used for?

Pulse Commerce is mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Trade Show Marketing, Order Management and Lead Qualification: Technographic .

What are the top features of Pulse Commerce?

Personalization, SEO and Rewards are some of the top features of Pulse Commerce.
lightning

Peers used Pulse Commerce for trade show marketing and order management

Pulse Commerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.72/5 ★

Read Reviews (48)
Analytics

4.65/5 ★

Read Reviews (27)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.72/5 ★

Read Reviews (48)
Analytics

4.65/5 ★

Read Reviews (27)

Software Failure Risk Guidance

?

for Pulse Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Pulse Commerce

Pulse Commerce Profile

Company Name

Pulse Commerce

Company Website

https://www.pulse-commerce.com/

HQ Location

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE