Recollective Overview

Recollective's Guided Discovery Platform leverages the power of engaged communities to deliver deep qualitative research insights, enhanced by advanced AI. This platform is uniquely positioned to offer rapid insights, making it a valuable asset for brands, agencies, and educational institutions seeking strategic advantages. By combining community engagement with sophisticated research methods, Recollective enables organizations to extract actionable insights efficiently. The platform's AI capabilities streamline data analysis, providing a competitive edge in understanding consumer behavior and market trends. Trusted by organizations worldwide, Recollective stands out for its ability to transform qualitative data into strategic business intelligence.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Contract Management, as the business use cases that they have been most satisfied with while using Recollective.

Other use cases:

  • Market Research
  • Collaboration
  • Sending & Publishing Communications
  • Customer Feedback Management
  • Community Building
  • Knowledge Management
  • Content Publishing
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Business Priorities

Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Recollective.

Other priorities:

  • Improve ROI
See all business priorities See less business priorities

Recollective Use-Cases and Business Priorities: Customer Satisfaction Data

Recollective works with different mediums / channels such as Website. Video. and Chat.

Recollective's features include Feedback Surveys, Recording, Personalization, etc. and Recollective support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Recollective analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Perfectly suited for use as either an short term online focus group or ongoing Market Research Online Community...." Peer review by David Lucas, Research

Recollective powers innovative qualitative research projects and engaged communities. Insights are quickly unlocked to drive success.

Popular Business Setting

for Recollective

Top Industries

  • Research
  • Management Consulting
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Recollective is popular in Research, Management Consulting, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Recollective Use Cases

How can Recollective optimize your Engagement Management Workflow?

Why is Recollective the best choice for Helpdesk Management?

How efficiently Does Recollective manage your Contract Management?

Why is Recollective the best choice for Market Research?

What Are the key features of Recollective for Collaboration?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Recollective solved their business needs. Cuspera uses 592 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Computer Software

CASE STUDY Microsoft

Microsoft used Recollective’s AI-powered qualitative research platform to bring research in-house. The team needed faster insights for Copilot AI users and Xbox gamers. Recollective helped Microsoft ...reduce time-to-insight by 80%. The platform let them manage research projects independently. Microsoft gained actionable customer insights quickly and at scale.

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Financial Services

CASE STUDY Experian

Recollective helped Experian migrate their voicesHUB online community to a new platform. Experian wanted to grow membership and boost engagement. The old platform limited research types, segmentation..., and integration. Recollective provided better tools, easier integration, and improved targeting. As a result, Experian doubled community membership and saw much higher engagement.

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Publishing

CASE STUDY Cambridge University Press

Cambridge University Press used the Recollective platform to build a 2,000-person insight community. They wanted to connect better with teachers and academics and centralize their research. Before, t...heir research was siloed and fragmented. With Recollective, they started with a 400-member pilot and grew to 2,000 members. This helped them understand and meet customer needs and drive innovation in their education division.

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Marketing and Advertising

CASE STUDY C+R Research

Recollective helped C+R Research run a multi-phase, long-term study for a major food manufacturer. The challenge was to understand consumer habits and product use in a changing packaged goods market.... Using Recollective, C+R Research connected with consumers in their homes through journals, videos, and discussions. The platform allowed for broad, flexible, and engaging research. This led to new product ideas that matched real consumer needs.

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Construction

CASE STUDY SH Residential

Recollective helped SH Residential find hidden homeowner frustrations using AI-driven, media-rich research. The company moved beyond traditional surveys to gather real-life, emotional insights. Homeo...wners shared photos and videos, showing daily challenges in their living spaces. This led to better design decisions, improved customer satisfaction, and stronger teamwork. SH Residential now uses these insights to shape future home innovations.

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Marketing and Advertising

CASE STUDY Horowitz Research

Recollective helped Horowitz Research optimize a late-night TV show for a major network. The challenge was to attract more Millennial viewers and adapt quickly to their feedback. Using Recollective’s... interactive tools, Horowitz gathered real-time reactions and created a feedback loop. This allowed the network to adjust content, marketing, and social media week by week. The platform saved time and money while helping the team make informed decisions to boost engagement.

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Frequently Asked Questions(FAQ)

for Recollective

What is Recollective?

Recollective is an online Research platform that powers online qualitative Research from anywhere in the world, enabling quick insights and project success. The software has been used in Research projects for Concept tests, Customer journeys, UX testing, Mobile applications and more.

Recollective’s features include onboarding process Recruit for uploading participants and taking them through a qualifying process and assigning registration URLs for participation in the project. The Design feature enables site customization with branding, selecting task types and tools for encouraging participants' collaboration.

The in-platform Messaging and Communication feature enables moderators to keep the participants engaged and communicate announcements. The Analytics and Reporting tools help in reviewing responses and bringing out the insights using interactive charts, word clouds and more.

What is Recollective used for?

Recollective is mainly used by its customers to Scale Best Practices and Improve Internal Communications by Engagement Management, Helpdesk Management and Contract Management .

What are the top features of Recollective?

Feedback surveys, Recording and Personalization are some of the top features of Recollective.

Who uses Recollective?

Recollective is used by Research, Management Consulting and Education among other industries.

Where is Recollective located?

Recollective is headquartered at 283 Alexandre-Tache Blvd., Suite F3050, Gatineau, Quebec J9A 1L8, CA.
lightning

Peers used Recollective for engagement management and helpdesk management

Recollective Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.49/5 ★

Read Reviews (44)
Custom Reports

3.57/5 ★

Read Reviews (128)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.49/5 ★

Read Reviews (44)
Custom Reports

3.57/5 ★

Read Reviews (128)

Software Failure Risk Guidance

?

for Recollective

Overall Risk Meter

Low Medium High

Top Failure Risks for Recollective

Recollective Inc Profile

Company Name

Recollective Inc

Company Website

https://www.recollective.com/index.html

HQ Location

283 Alexandre-Tache Blvd., Suite F3050, Gatineau, Quebec J9A 1L8, CA

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE