RedEye Customer Data Platform Overview

RedEye consolidates and connects customer data to create a seamless multi-channel experience. The platform harnesses the power of data across multiple touchpoints.

Use Cases

Customers recommend Engaging And Following Up, Channel Marketing, Lifetime Value Management, as the business use cases that they have been most satisfied with while using RedEye Customer Data Platform.

Other use cases:

  • Partner Marketing
  • Customise Loyalty Program
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using RedEye Customer Data Platform.

Other priorities:

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RedEye Customer Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data

RedEye Customer Data Platform works with different mediums / channels such as E-Mail.

RedEye Customer Data Platform's features include Personalization. and RedEye Customer Data Platform support capabilities include AI Powered, 24/7 Support, Email Support, etc. also RedEye Customer Data Platform analytics capabilities include Custom Reports, and Analytics.

Comprehensive Insights on RedEye Customer Data Platform Use Cases

How efficiently Does RedEye Customer Data Platform manage your Engaging And Following Up?

Case Studies

Hospitality

CASE STUDY Travelodge

RedEye's marketing automation platform helped Travelodge boost email revenue by 40% year over year. Travelodge used data-driven journey mapping and personalized pre-stay campaigns to improve customer... experience. The new campaigns increased website visits from email by 86% and delivered 370% more revenue per email sent compared to standard newsletters. Unique open rates for pre-stay emails reached 76.88%, with click rates up to 34.78%. The value of an opted-in email address rose by 9% in 2018 versus 2017.

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Retail

CASE STUDY Get The Label

RedEye helped Get The Label fix their Gmail sender reputation. The team used list hygiene and smart segmentation to stop emails from going to spam. They added SMS and web personalization to reach mor...e customers. Interactive emails with personalized images and countdown timers boosted unique clicks by 126%. New automations like price drop alerts and a Snooze function improved customer retention and reduced unsubscribes. Get The Label saw higher engagement and more revenue from email marketing.

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Retail

CASE STUDY Magnet Trade

RedEye helped Magnet Trade improve their post purchase and post quote survey journeys. Magnet Trade added SMS to their email marketing using RedEye's platform. This change made it easier to reach tra...de customers who are often on-site. The result was a 33% increase in survey response rates. The team gained new customer insights and found the platform easy to use.

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Retail

CASE STUDY Get The Label

RedEye helped Get The Label fix their Gmail sender reputation. They used segmentation and list cleaning to stop emails going to spam. Multi-channel marketing with SMS, retargeting, and web personalis...ation grew their reach. Interactive emails with countdown timers and images boosted unique clicks by 126%. Customer lifecycle automations like price drop alerts and a snooze function improved engagement and kept more customers. The snooze feature saved 46% of users from unsubscribing.

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Retail

CASE STUDY Hayloft

RedEye helped Hayloft use marketing automation to improve customer interactions. Hayloft switched from their old email service provider to RedEye for better technology and support. RedEye set up auto...mated email campaigns like welcome journeys and abandoned basket reminders. Hayloft saw a 305% return on investment in the first year. Automated emails brought in 6.3% of total revenue that might have been lost. Open rates reached 59.41%, click rates 27.68%, and conversion rates 7.66%.

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Retail

CASE STUDY Travis Perkins

RedEye used AI and predictive analytics to help Travis Perkins reduce customer churn by 54%. The churn model analyzed customer behavior and identified those likely to leave. Travis Perkins used multi...-channel communications to re-engage these customers. The lapsed segment size dropped by 3.9%. Customer lifetime value increased by 34% in one year. The number of active contacts grew by nearly 90% in eight months.

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RedEye Customer Data Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Custom Reports

3.68/5 ★

Read Reviews (2)
Analytics

3.17/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Custom Reports

3.68/5 ★

Read Reviews (2)
Analytics

3.17/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for RedEye Customer Data Platform

Top Failure Risks for RedEye Customer Data Platform

Red Eye International Ltd News

Customer

PMDS Secures New Contract in the Western United States , Accelerating Path to Profitability

PMDS secures a new contract in the Western US, boosting profitability.

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Red Eye International Ltd Profile

Company Name

Red Eye International Ltd

Company Website

https://www.redeye.com/

HQ Location

Oak House, Crewe Hall Farm, Cheshire, CW1 5UE, GB

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE