Revinate Guest Feedback: Use-Cases, Insights and Reviews | 2026 Cuspera

"Revinate Reservation Sales helped Evermore Resort cut their call abandonment rate by 92%. The resort started with just three call center agents and faced a 72% call abandonment rate. Using Revinate's reporting, they grew their team to 17 agents, a 467% increase. Outbound calls drove 36% of total revenue in one month. The setup and training from Revinate impressed Evermore's team and supported their guest-centric service." https://www.revinate.com/customer-stories/how-evermore-resort-reduced-call-abandonment-rate-by-92-percent/

"Revinate Marketing helped Mangia's, a leading Italian hospitality brand, modernize their guest communication. Mangia's moved from basic seasonal emails to automated, targeted campaigns. The first automated cancellation recovery campaign at three properties generated €137,000 in direct revenue in one month. In the first year, Mangia's properties drove €1.7 million in direct revenue. One-time campaigns achieved a 43% open rate and €24,075 average room revenue per campaign." https://www.revinate.com/customer-stories/mangias/

"Revinate Marketing helped AutoCamp grow loyalty and revenue by focusing on direct bookings. AutoCamp used personalized email campaigns with loyalty tiers and guest segments. Cart abandonment campaigns brought in over $110,000 in three months with an 11x ROI and a 28% conversion rate. \'We Miss You\' emails drove $62,000 in three months. Black Friday campaigns generated $1.7 million in direct bookings. Outbound follow-ups added $1.2 million in 2024. AutoCamp improved guest engagement and increased bookings with targeted messaging." https://www.revinate.com/customer-stories/autocamp/