Salesforce Data Studio Overview

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Use Cases

Customers recommend Advertisement, Helpdesk Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Salesforce Data Studio.

Other use cases:

  • Tracking & Monitoring Communications
  • Engaging And Following Up
  • Generation Of New Leads
  • Market Research
  • Contract Management
  • Competitive Intelligence
  • Lead Engagement
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Salesforce Data Studio.

Other priorities:

  • Acquire Customers
  • Grow Market Share
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
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Salesforce Data Studio Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Data Studio works with different mediums / channels such as Offline. Website. On Premises etc.

Salesforce Data Studio's features include Dashboard. and Salesforce Data Studio support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Salesforce Data Studio analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Also, this solution will be enables data for marketing agencies and publishers to find out the new audiences for revenue growth of the organization...." Peer review by Thamara D, Software Developer/Industry Analyst

Popular Business Setting

for Salesforce Data Studio

Top Industries

  • Information Technology and Services
  • Transportation/Trucking/Railroad
  • Management Consulting

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Salesforce Data Studio is popular in Information Technology And Services, Transportation/Trucking/Railroad, and Management Consulting and is widely used by Mid Market, Large Enterprise, and Small Business.

Comprehensive Insights on Salesforce Data Studio Use Cases

How can Salesforce Data Studio optimize your Sending & Publishing Communications Workflow?

How can Salesforce Data Studio enhance your Engaging And Following Up process?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce Data Studio solved their business needs. Cuspera uses 151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Wholesale

CASE STUDY Pidilite

Salesforce helped Pidilite automate sales and service processes. Teams now respond to customers much faster. First response time improved by 90%. First call resolution rates rose from 75% to 93%. The... Dr. Fixit app, built on Heroku, has over 50,000 downloads and helps contractors work better. Contractor engagement tripled with a custom field marketing app. Pidilite uses Salesforce to give customers and contractors better experiences.

Banking

CASE STUDY Kotak Mahindra Bank

Salesforce helped Kotak Mahindra Bank unify sales and service data. The bank automated loan approvals and improved cross-selling. Customers now get seamless omni-channel experiences. Kotak consolidat...ed 12 systems into one platform. Service requests are handled faster and more easily. The bank can now open digital accounts and process loans with less friction.

Information Technology and Services

CASE STUDY VFS Global

VFS Global used Salesforce Sales Cloud, Service Cloud, MuleSoft, and Salesforce Platform to unify customer data and streamline workflows. The company wanted to fix fragmented data and improve service... for visa applications. With Salesforce, agents now have a 360-degree customer view and can resolve cases faster. About 4,570 users serve customers in 158 countries. VFS Global can now monitor SLAs daily and keep customer data secure. The solution improved speed, transparency, and compliance for global visa services.

Education

CASE STUDY REVA University

Salesforce Education Cloud helped REVA University digitize and automate the student lifecycle. The university unified student data, making it easy for students, parents, and teachers to access inform...ation. Admissions time dropped by 50% and onboarding effort fell by 30-40%. The student portal now supports over 16,000 students and 1,500 teachers. REVA University improved efficiency and created a seamless digital experience for all stakeholders.

Manufacturing

CASE STUDY Godrej & Boyce

Salesforce helped Godrej & Boyce unify customer data across 14 business units. The company replaced fragmented CRM systems with one platform. Sales reps now respond to leads in less than two hours. O...pportunity-to-order conversions increased by 10%. First response time for service requests improved by almost 8%. Godrej & Boyce delivers faster, more connected customer experiences with Salesforce.

Consumer Goods

CASE STUDY Jaipur Rugs

Salesforce helped Jaipur Rugs improve sales and service. The company used Sales Cloud, Service Cloud, Marketing Cloud, and Tableau. Lead-to-order management is now faster and more organized. Lead con...versions increased by 30%. Customer satisfaction improved by 40%. Employees answer queries faster and ship products quicker. Marketing automation helps Jaipur Rugs connect with customers in new ways.

lightning

Peers used Salesforce Data Studio for advertisement and helpdesk management

Salesforce Data Studio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.33/5 ★

Read Reviews (9)
Custom Reports

3.73/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.33/5 ★

Read Reviews (9)
Custom Reports

3.73/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for Salesforce Data Studio

Top Failure Risks for Salesforce Data Studio

Salesforce, Inc. News

Executive

ShiftUp Assembles Tech Powerhouse with 3 Key Hires from Salesforce - MarTech Cube

ShiftUp has strengthened its leadership by hiring three former Salesforce executives: Ben Myles as CTO, Jonathan Rico as Head of Engineering and Product, and Mark Holton as Lead Sr. Software Architect. These hires bring extensive experience from Salesforce's Einstein AI platform, enhancing ShiftUp's capabilities in intelligent automation for go-to-market workflows.

Product

Salesforce surpasses 1 million AI agent-customer conversations, says finance chief

Salesforce's AI platform, Agentforce, has surpassed 1 million autonomous agent-customer conversations, resolving 85% of customer queries. Launched in October, Agentforce provides 24/7 AI-powered support, enhancing customer service efficiency. Robin Washington, Salesforce's president and COFO, highlights the transformative potential of AI in business operations and leadership.

Partnership

Activate Your Entire Salesforce CRM Data in Databricks: The Power of Zero Copy Data Sharing

Salesforce and Databricks have formed a transformative partnership, introducing Zero Copy Data Sharing to integrate Salesforce CRM data with Databricks Lakehouse. This integration eliminates traditional ETL processes, enabling seamless data fluidity and real-time insights. The collaboration enhances data governance and supports advanced AI/ML modeling, significantly improving customer insights across various industries.

Product

Weather Any Storm: Build Organizational Resilience with Salesforce Financial Services Cloud

Salesforce Financial Services Cloud (FSC) enhances organizational resilience by unifying client data, connecting teams, and providing actionable insights. It supports core business lines like banking and wealth management, offering scalability and integration with tools like Agentforce, Data Cloud, and Marketing Cloud. These integrations transform FSC into a dynamic system of intelligence, enabling firms to adapt and deliver real business value.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO