Salesforce LiveMessage Overview
Salesforce-LiveMessage, combined with an omnichannel customer engagement platform, reduces service costs and increases customer satisfaction. Live chat software enhances customer support efficiency.
Use Cases
Customers recommend Advertisement, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Salesforce LiveMessage.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Salesforce LiveMessage.
Salesforce LiveMessage Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce LiveMessage works with different mediums / channels such as Website. Offline. On Premises etc.
Salesforce LiveMessage's features include Personalization. and Salesforce LiveMessage support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also Salesforce LiveMessage analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Salesforce LiveMessage empowers companies to engage with customers through the messaging apps they love, such as Facebook Messenger and SMS/MMS...." Peer review
Popular Business Setting
for Salesforce LiveMessage
Top Industries
- Consumer Goods
- Marketing and Advertising
- Hospital & Health Care
Popular in
- Mid Market
- Large Enterprise
- Enterprise
Salesforce LiveMessage is popular in Consumer Goods, Marketing And Advertising, and Hospital & Health Care and is widely used by Mid Market, Large Enterprise, and Enterprise.
Comprehensive Insights on Salesforce LiveMessage Use Cases
What solutions does Salesforce LiveMessage provide for Advertisement?
How efficiently Does Salesforce LiveMessage manage your Sending & Publishing Communications?
Case Studies
COMPANY | INDUSTRY | CASE STUDIES |
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CASE STUDY Turtle BayRead More |
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CASE STUDY LoopioRead More |
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CASE STUDY e.l.f. CosmeticsRead More |
Salesforce LiveMessage Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (1) |
Custom Reports | Read Reviews (5) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (1) |
Custom Reports | Read Reviews (5) |
Salesforce LiveMessage Integrations
Salesforce LiveMessage integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce LiveMessage
Software Failure Risk Guidance
?for Salesforce LiveMessage
Top Failure Risks for Salesforce LiveMessage
Salesforce, Inc. News
HCLTech joins Salesforce as an Agentforce Partner to drive agentic AI innovation - CRN
HCLTech partners with Salesforce to enhance AI innovation through the Agentforce program.
HCLTech gets added to Salesforce's AI agent initiative - Techcircle
HCLTech joins Salesforce's AI agent initiative to help financial services clients use AI agents and modernize SaaS applications. The partnership aims to enhance member engagement and efficiency at PenFed Credit Union.
Salesforce Bids Farewell to Einstein Copilot, Now It's Just Another Agent - CX Today
Salesforce has retired its Einstein Copilot, a conversational AI assistant, surprising many users. This change was highlighted by Ashish Agarwal, a Salesforce Architect, on LinkedIn.
Salesforce, Inc. Feeds
Salesforce director named chief of operations, finance | CFO Dive
Salesforce appointed Robin Washington as the new Chief Operating and Financial Officer, effective March 21, with Brian Millham retiring on May 1 after a 25-year career.
Salesforce Appoints New CTO, Shakes Up Other Executive Roles - The Information
Salesforce Appoints New CTO, Shakes Up Other Executive Roles - The Information
Salesforce Inc (CRM) Announces Leadership Transition with Robin - GuruFocus
Salesforce Inc (CRM) announces a leadership transition involving Robin.
Salesforce, Inc. Profile
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