Salesforce LiveMessage: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Salesforce LiveMessage
Brand: Salesforce LiveMessage
Rating: 3.68 (70 reviews)

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LiveMessage Customer Service | Service Cloud - Salesforce UK

Salesforce LiveMessage Overview

Salesforce-LiveMessage, combined with an omnichannel customer engagement platform, reduces service costs and increases customer satisfaction. Live chat software enhances customer support efficiency.

Use Cases

Customers recommend Advertisement, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Salesforce LiveMessage.

Other use cases:

Contact List Management
Tracking & Monitoring Communications
Market Research
Helpdesk Management
Measuring Customer Satisfaction
Conversion Management

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Salesforce LiveMessage.

Other priorities:

Acquire Customers
Improve ROI

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Salesforce LiveMessage Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce LiveMessage works with different mediums / channels such as Website, Offline, On Premises, etc.

Salesforce LiveMessage's features include Personalization.

Reviews

"...I'm able to scroll through and send a message across to others...." Peer review by Aryan G, Key Account Representative, Marketing and Advertising

Popular Business Setting

for Salesforce LiveMessage

Top Industries

Consumer Goods
Marketing and Advertising
Hospital & Health Care

Popular in

Mid Market
Large Enterprise
Enterprise

Salesforce LiveMessage is popular in Consumer Goods, Marketing And Advertising, and Hospital & Health Care and is widely used by Mid Market, Large Enterprise, and Enterprise.

Comprehensive Insights on Salesforce LiveMessage Use Cases

How can Salesforce LiveMessage enhance your Advertisement process?

What benefits does Salesforce LiveMessage offer for Sending & Publishing Communications?

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Turtle Bay	NA	CASE STUDY Turtle Bay Learn how AI-generated service replies and recommendations increase repeat bookings by 20%. Read More
BACA Systems	NA	CASE STUDY BACA Systems Learn how the company will unlock all of its data with Data Cloud and boost sales efficiency with Einstein 1 Sales. Read More
Devolutions	NA	CASE STUDY Devolutions Devolutions helps more SMBs boost security with Salesforce. Read More