Salesforce LiveMessage Overview
Salesforce-LiveMessage, combined with an omnichannel customer engagement platform, reduces service costs and increases customer satisfaction. Live chat software enhances customer support efficiency.
Use Cases
Customers recommend Advertisement, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Salesforce LiveMessage.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Salesforce LiveMessage.
Salesforce LiveMessage Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce LiveMessage works with different mediums / channels such as Website. Offline. On Premises etc.
Salesforce LiveMessage's features include Personalization. and Salesforce LiveMessage support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also Salesforce LiveMessage analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Sending quick messages about salesforce related items...." Peer review by Industry Analyst / Tech Writer
Popular Business Setting
for Salesforce LiveMessage
Top Industries
- Consumer Goods
- Marketing and Advertising
- Hospital & Health Care
Popular in
- Mid Market
- Large Enterprise
- Enterprise
Salesforce LiveMessage is popular in Consumer Goods, Marketing And Advertising, and Hospital & Health Care and is widely used by Mid Market, Large Enterprise, and Enterprise.
Comprehensive Insights on Salesforce LiveMessage Use Cases
How can Salesforce LiveMessage optimize your Advertisement Workflow?
What benefits does Salesforce LiveMessage offer for Sending & Publishing Communications?
Case Studies
CASE STUDY VFS Global
CASE STUDY REVA University
CASE STUDY Jaipur Rugs
CASE STUDY Godrej & Boyce
CASE STUDY Kotak Mahindra Bank
CASE STUDY Pidilite
Salesforce LiveMessage Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (1) |
Custom Reports | Read Reviews (5) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (1) |
Custom Reports | Read Reviews (5) |
Salesforce LiveMessage Integrations
Salesforce LiveMessage integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce LiveMessage
Software Failure Risk Guidance
?for Salesforce LiveMessage
Top Failure Risks for Salesforce LiveMessage
Salesforce, Inc. News
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ShiftUp has strengthened its leadership by hiring three former Salesforce executives: Ben Myles as CTO, Jonathan Rico as Head of Engineering and Product, and Mark Holton as Lead Sr. Software Architect. These hires bring extensive experience from Salesforce's Einstein AI platform, enhancing ShiftUp's capabilities in intelligent automation for go-to-market workflows.
Salesforce surpasses 1 million AI agent-customer conversations, says finance chief
Salesforce's AI platform, Agentforce, has surpassed 1 million autonomous agent-customer conversations, resolving 85% of customer queries. Launched in October, Agentforce provides 24/7 AI-powered support, enhancing customer service efficiency. Robin Washington, Salesforce's president and COFO, highlights the transformative potential of AI in business operations and leadership.
Activate Your Entire Salesforce CRM Data in Databricks: The Power of Zero Copy Data Sharing
Salesforce and Databricks have formed a transformative partnership, introducing Zero Copy Data Sharing to integrate Salesforce CRM data with Databricks Lakehouse. This integration eliminates traditional ETL processes, enabling seamless data fluidity and real-time insights. The collaboration enhances data governance and supports advanced AI/ML modeling, significantly improving customer insights across various industries.
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Salesforce Financial Services Cloud (FSC) enhances organizational resilience by unifying client data, connecting teams, and providing actionable insights. It supports core business lines like banking and wealth management, offering scalability and integration with tools like Agentforce, Data Cloud, and Marketing Cloud. These integrations transform FSC into a dynamic system of intelligence, enabling firms to adapt and deliver real business value.
Salesforce, Inc. Profile
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