Salesforce LiveMessage: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Salesforce LiveMessage
Brand: Salesforce LiveMessage
Rating: 3.68 (70 reviews)

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LiveMessage Customer Service | Service Cloud - Salesforce UK

Salesforce LiveMessage Overview

Salesforce-LiveMessage, combined with an omnichannel customer engagement platform, reduces service costs and increases customer satisfaction. Live chat software enhances customer support efficiency.

Use Cases

Customers recommend Advertisement, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Salesforce LiveMessage.

Other use cases:

Contact List Management
Tracking & Monitoring Communications
Market Research
Helpdesk Management
Measuring Customer Satisfaction
Conversion Management

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Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Salesforce LiveMessage.

Other priorities:

Acquire Customers
Improve ROI

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Salesforce LiveMessage Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce LiveMessage works with different mediums / channels such as Website. Offline. On Premises etc.

Salesforce LiveMessage's features include Personalization. and Salesforce LiveMessage support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also Salesforce LiveMessage analytics capabilities include Analytics, and Custom Reports.

Reviews

"...tracking messages, documents, conversations...." Peer review by User

Popular Business Setting

for Salesforce LiveMessage

Top Industries

Consumer Goods
Marketing and Advertising
Hospital & Health Care

Popular in

Mid Market
Large Enterprise
Enterprise

Salesforce LiveMessage is popular in Consumer Goods, Marketing And Advertising, and Hospital & Health Care and is widely used by Mid Market, Large Enterprise, and Enterprise.

Comprehensive Insights on Salesforce LiveMessage Use Cases

How does Salesforce LiveMessage facilitate Advertisement?

What Are the key features of Salesforce LiveMessage for Sending & Publishing Communications?

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
BACA Systems	NA	CASE STUDY BACA Systems Learn how the company will unlock all of its data with Data Cloud and boost sales efficiency with Einstein 1 Sales. Read More
AAA Carolinas	NA	CASE STUDY AAA Carolinas AAA Carolinas is driven to provide the best member experience with Salesforce Architects Read More
Canada Drives	NA	CASE STUDY Canada Drives Canada Drives accelerates success with Salesforce Read More