Salesforce Shield Overview

Salesforce Shield is trusted for building and securing cloud apps quickly. A demo can be requested today.

Use Cases

Customers recommend Advertisement, Compliance & Governance, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Shield.

Other use cases:

  • Workflow Management
  • Products & Pricelist Management
  • Training & Onboarding
  • Market Research
  • Contact List Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Salesforce Shield.

Other priorities:

See all business priorities See less business priorities

Salesforce Shield Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Shield works with different mediums / channels such as Website. Offline. On Premises etc.

Reviews

"...Every industry has its own unique compliance and governance requirements...." Peer review

Popular Business Setting

for Salesforce Shield

Top Industries

  • Retail
  • Information Technology and Services
  • Non-Profit Organization Management

Popular in

  • Large Enterprise
  • Mid Market
  • Small Business

Salesforce Shield is popular in Retail, Information Technology And Services, and Non-Profit Organization Management and is widely used by Large Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Salesforce Shield Use Cases

How can Salesforce Shield optimize your Compliance & Governance Workflow?

How can Salesforce Shield optimize your Engagement Management Workflow?

How efficiently Does Salesforce Shield manage your Workflow Management?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce Shield solved their business needs. Cuspera uses 278 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Salesforce Shield case study

AAA Carolinas
NA
CASE STUDY AAA Carolinas

AAA Carolinas is driven to provide the best member experience with Salesforce Architects

Read More
Salesforce Shield case study

Loopio
NA
CASE STUDY Loopio

Loopio fast-tracks growth and RFPs with Salesforce

Read More
Salesforce Shield case study

BACA Systems
NA
CASE STUDY BACA Systems

Learn how the company will unlock all of its data with Data Cloud and boost sales efficiency with Einstein 1 Sales.

Read More
lightning

Peers used Salesforce Shield for advertisement and compliance & governance

Salesforce Shield Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (4)
Analytics

4.39/5 ★

Read Reviews (8)
Custom Reports

3.99/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (4)
Analytics

4.39/5 ★

Read Reviews (8)
Custom Reports

3.99/5 ★

Read Reviews (23)

Software Failure Risk Guidance

?

for Salesforce Shield

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Shield

Salesforce, Inc. News

HCLTech joins Salesforce as an Agentforce Partner to drive agentic AI innovation - CRN

HCLTech partners with Salesforce to enhance AI innovation through the Agentforce program.

23/01/2025 - source

HCLTech gets added to Salesforce's AI agent initiative - Techcircle

HCLTech joins Salesforce's AI agent initiative to help financial services clients use AI agents and modernize SaaS applications. The partnership aims to enhance member engagement and efficiency at PenFed Credit Union.

23/01/2025 - source

Salesforce Bids Farewell to Einstein Copilot, Now It's Just Another Agent - CX Today

Salesforce has retired its Einstein Copilot, a conversational AI assistant, surprising many users. This change was highlighted by Ashish Agarwal, a Salesforce Architect, on LinkedIn.

15/01/2025 - source

Salesforce, Inc. Feeds

Salesforce director named chief of operations, finance | CFO Dive

Salesforce appointed Robin Washington as the new Chief Operating and Financial Officer, effective March 21, with Brian Millham retiring on May 1 after a 25-year career.

05/02/2025 - source

Salesforce Appoints New CTO, Shakes Up Other Executive Roles - The Information

Salesforce Appoints New CTO, Shakes Up Other Executive Roles - The Information

05/02/2025 - source

Salesforce Inc (CRM) Announces Leadership Transition with Robin - GuruFocus

Salesforce Inc (CRM) announces a leadership transition involving Robin.

05/02/2025 - source

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Company Website

https://www.salesforce.com/in/

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO