Salesforce Shield Overview

Salesforce Shield is trusted for building and securing cloud apps quickly. A demo can be requested today.

Use Cases

Customers recommend Advertisement, Compliance & Governance, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Shield.

Other use cases:

  • Workflow Management
  • Products & Pricelist Management
  • Training & Onboarding
  • Market Research
  • Contact List Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Salesforce Shield.

Salesforce Shield Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Shield works with different mediums / channels such as Website. Offline. On Premises etc.

Reviews

"...Every industry has its own unique compliance and governance requirements...." Peer review

Popular Business Setting

for Salesforce Shield

Top Industries

  • Retail
  • Information Technology and Services
  • Non-Profit Organization Management

Popular in

  • Large Enterprise
  • Mid Market
  • Small Business

Salesforce Shield is popular in Retail, Information Technology And Services, and Non-Profit Organization Management and is widely used by Large Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Salesforce Shield Use Cases

How can Salesforce Shield optimize your Compliance & Governance Workflow?

What solutions does Salesforce Shield provide for Engagement Management?

What solutions does Salesforce Shield provide for Workflow Management?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce Shield solved their business needs. Cuspera uses 278 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Salesforce Shield case study
NA
CASE STUDY Canada Drives

Canada Drives accelerates success with Salesforce

Read More
Salesforce Shield case study
NA
CASE STUDY e.l.f. Cosmetics

e.l.f. Cosmetics’ customer experience is a thing of beauty.

Read More
Salesforce Shield case study
NA
CASE STUDY Loopio

Loopio fast-tracks growth and RFPs with Salesforce

Read More
lightning

Peers used Salesforce Shield for advertisement and compliance & governance

Salesforce Shield Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.80/5

Read Reviews (4)
Analytics

4.39/5

Read Reviews (8)
Custom Reports

3.99/5

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.80/5

Read Reviews (4)
Analytics

4.39/5

Read Reviews (8)
Custom Reports

3.99/5

Read Reviews (23)

Software Failure Risk Guidance

?

for Salesforce Shield

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Shield

Salesforce, Inc. News

Salesforce Brings Agentic AI To The Field Service Sector To Tackle Scheduling, Reporting ...

Salesforce introduces Agentic AI to improve scheduling, reporting, and troubleshooting in the field service sector.

09/04/2025 - source

CaixaBank S A : and Salesforce collaborate to personalise customer experience in banking ...

CaixaBank and Salesforce are collaborating to enhance personalized customer experiences in banking.

06/04/2025 - source

Salesforce Agentforce 2dx: Redefining AI Agent Development for the Enterprise - IDC

Salesforce introduces Agentforce 2dx, a new AI agent development platform aimed at enhancing enterprise capabilities.

31/03/2025 - source

Salesforce, Inc. Feeds

Accordion Announces Strategic Acquisition of Salesforce Division of Kavaliro - PRWeb

Accordion has announced the strategic acquisition of the Salesforce division of Kavaliro.

09/03/2025 - source

Nvidia, Home Depot, Lowe's, TJX and Salesforce are part of Zacks Earnings Preview

Salesforce is included in Zacks Earnings Preview alongside companies like Nvidia, Home Depot, Lowe's, and TJX.

24/02/2025 - source

Salesforce (CRM) Expected to Announce Earnings on Wednesday - MarketBeat

Salesforce is expected to announce its quarterly earnings on Wednesday.

19/02/2025 - source

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO