Salesforce Snap-Ins: Use-Cases, Insights and Reviews | 2024 Cuspera

4.16 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Service Cloud: Your Complete Toolkit for ... - salesforce.com

Salesforce Snap-Ins Overview

Salesforce-snap-ins enhance customer engagement by integrating live chat with omnichannel platforms. Service costs are reduced, and customer satisfaction is increased.

Use Cases

Customers recommend Customer Case Management, Advertisement, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Snap-Ins.

Other use cases:

Contacts History
Communication Management
Knowledge Management
Sales Call Management
Helpdesk Management
Trade Show Marketing
Workflow Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce Snap-Ins.

Other priorities:

See all business priorities See less business priorities

Salesforce Snap-Ins Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Snap-Ins works with different mediums / channels such as Chat. Website. Offline etc.

Salesforce Snap-Ins's features include Dashboard, and Personalization. and Salesforce Snap-Ins support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Salesforce Snap-Ins analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Customer service , case management solution, live agent chat...." Peer review by Administrator

Popular Business Setting

for Salesforce Snap-Ins

Top Industries

Internet
Information Technology and Services
Insurance

Popular in

Mid Market
Large Enterprise
Small Business

Salesforce Snap-Ins is popular in Internet, Information Technology And Services, and Insurance and is widely used by Mid Market, Large Enterprise, and Small Business.

Comprehensive Insights on Salesforce Snap-Ins Use Cases

Why is Salesforce Snap-Ins the best choice for Customer Case Management?

What solutions does Salesforce Snap-Ins provide for Advertisement?

How can Salesforce Snap-Ins optimize your Engagement Management Workflow?

How efficiently Does Salesforce Snap-Ins manage your Communication Management?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce Snap-Ins solved their business needs. Cuspera uses 142 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Canada Drives	NA	CASE STUDY Canada Drives Canada Drives accelerates success with Salesforce Read More
AAA Carolinas	NA	CASE STUDY AAA Carolinas AAA Carolinas is driven to provide the best member experience with Salesforce Architects Read More
e.l.f. Cosmetics	NA	CASE STUDY e.l.f. Cosmetics e.l.f. Cosmetics’ customer experience is a thing of beauty. Read More