SAS® CUSTOMER INTELLIGENCE 360 Overview

SAS Customer Intelligence 360 offers a modern marketing hub for real-time, individualized customer interactions. Engagement is elevated beyond CDP capabilities.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using SAS® CUSTOMER INTELLIGENCE 360.

Other use cases:

  • Social Media Analytics
  • Social Media Marketing
  • Lifetime Value Management
  • Lead Engagement
  • Forecasting
  • Collaboration
  • Workflow Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using SAS® CUSTOMER INTELLIGENCE 360.

SAS® CUSTOMER INTELLIGENCE 360 Use-Cases and Business Priorities: Customer Satisfaction Data

SAS® CUSTOMER INTELLIGENCE 360 works with different mediums / channels such as Mobile, Website, Mobile App, etc.

SAS® CUSTOMER INTELLIGENCE 360's features include Personalization, and Live Streaming.

Reviews

"...SAS Customer Link Analytics enables marketers to analyze social networks and identify relationships among customers, and then use that information for more accurate profiling and segmentation...." Peer review

Popular Business Setting

for SAS® CUSTOMER INTELLIGENCE 360

Top Industries

  • Computer Software
  • Hospitality

Popular in

  • Mid Market
  • Small Business

SAS® CUSTOMER INTELLIGENCE 360 is popular in Computer Software, and Hospitality, and is widely used by Mid Market, and Small Business,

Comprehensive Insights on SAS® CUSTOMER INTELLIGENCE 360 Use Cases

How does SAS® CUSTOMER INTELLIGENCE 360 facilitate Engagement Management?

Case Studies

COMPANY INDUSTRY CASE STUDIES
SAS® CUSTOMER INTELLIGENCE 360 case study
Financial Services
Financial Services
CASE STUDY Hsbc

HSBC reduced fraud across tens of millions of accounts using SAS® Fraud Management, achieving lower fraud incidence than expected and protecting all credit card transactions in real time.

Read More

SAS® CUSTOMER INTELLIGENCE 360 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.15/5

Read Reviews (1)
Analytics

4.64/5

Read Reviews (26)
Custom Reports

4.63/5

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.15/5

Read Reviews (1)
Analytics

4.64/5

Read Reviews (26)
Custom Reports

4.63/5

Read Reviews (13)

Software Failure Risk Guidance

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for SAS® CUSTOMER INTELLIGENCE 360

Top Failure Risks for SAS® CUSTOMER INTELLIGENCE 360

SAS Institute Inc. News

IDC MarketScape Names SAS a Leader in Decision Intelligence Platforms - Datanami

SAS named a leader in Decision Intelligence Platforms by IDC MarketScape for its cloud-native SaaS platform.

15/09/2024 - source

Smartly Facilitating the Flow of Data: Divirod Joins the SAS IoT Partner Ecosystem

SAS partners like these inspire industry progress, helping other businesses embrace what makes IoT both the Internet of Things and “the Intelligence ...

22/07/2024 - source

SAS unveils new analytics platform for life sciences, healthcare - IT Brief Australia

SAS unveils the SAS Clinical Acceleration Repository, a cloud-native platform designed to streamline clinical research data management for ...

30/06/2024 - source

SAS Institute Inc. Profile

Company Name

SAS Institute Inc.

Company Website

//sas.com

HQ Location

100 SAS Campus Drive, Cary, NC 27513, US

Employees

10001+

Social

Financials

PRIVATE