SAS® CUSTOMER INTELLIGENCE 360 Overview

SAS Customer Intelligence 360 offers a modern marketing hub for real-time, individualized customer interactions. Engagement is elevated beyond CDP capabilities.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using SAS® CUSTOMER INTELLIGENCE 360.

Other use cases:

  • Social Media Analytics
  • Social Media Marketing
  • Lifetime Value Management
  • Lead Engagement
  • Forecasting
  • Collaboration
  • Workflow Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using SAS® CUSTOMER INTELLIGENCE 360.

SAS® CUSTOMER INTELLIGENCE 360 Use-Cases and Business Priorities: Customer Satisfaction Data

SAS® CUSTOMER INTELLIGENCE 360 works with different mediums / channels such as Mobile. Website. Mobile App etc.

SAS® CUSTOMER INTELLIGENCE 360's features include Personalization, and Live Streaming. and SAS® CUSTOMER INTELLIGENCE 360 support capabilities include 24/7 Support, Email Support, Chat Support, etc. also SAS® CUSTOMER INTELLIGENCE 360 analytics capabilities include Analytics, and Custom Reports.

Reviews

"...SAS Customer Link Analytics enables marketers to analyze social networks and identify relationships among customers, and then use that information for more accurate profiling and segmentation...." Peer review

Popular Business Setting

for SAS® CUSTOMER INTELLIGENCE 360

Top Industries

  • Computer Software
  • Hospitality

Popular in

  • Mid Market
  • Small Business

SAS® CUSTOMER INTELLIGENCE 360 is popular in Computer Software, and Hospitality, and is widely used by Mid Market, and Small Business,

Comprehensive Insights on SAS® CUSTOMER INTELLIGENCE 360 Use Cases

How efficiently Does SAS® CUSTOMER INTELLIGENCE 360 manage your Engagement Management?

Case Studies

COMPANY INDUSTRY CASE STUDIES
SAS® CUSTOMER INTELLIGENCE 360 case study
Financial Services
Financial Services
CASE STUDY Hsbc

HSBC reduced fraud across tens of millions of accounts using SAS® Fraud Management, achieving lower fraud incidence than expected and protecting all credit card transactions in real time.

Read More

SAS® CUSTOMER INTELLIGENCE 360 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.15/5

Read Reviews (1)
Analytics

4.64/5

Read Reviews (26)
Custom Reports

4.63/5

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.15/5

Read Reviews (1)
Analytics

4.64/5

Read Reviews (26)
Custom Reports

4.63/5

Read Reviews (13)

Software Failure Risk Guidance

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for SAS® CUSTOMER INTELLIGENCE 360

Top Failure Risks for SAS® CUSTOMER INTELLIGENCE 360

SAS Institute Inc. News

SAS Viya Named a Leader in Key AI/ML Reports by IDC, Forrester, and Gartner - Datanami

SAS Viya is recognized as a leader in AI/ML by IDC, Forrester, and Gartner in 2024.

05/12/2024 - source

Chartis tabs SAS as a leader in asset liability management - PR Newswire

Chartis has recognized SAS as a leader in asset liability management.

04/12/2024 - source

SAS is the only leader in 4 analyst AI evaluations in 2024 - PR Newswire

SAS is recognized as the only leader in four analyst AI evaluations for 2024.

04/12/2024 - source

SAS Institute Inc. Feeds

SAS acquires Hazy synthetic data software to boost generative AI portfolio - TechTrendsKE

SAS acquires Hazy to enhance its generative AI offerings, strengthening its synthetic data capabilities.

13/11/2024 - source

SAS Acquires Hazy Synthetic Data Software to Enhance Generative AI Capabilities

SAS acquires Hazy to boost generative AI capabilities, enhancing their software solutions and data offerings.

13/11/2024 - source

Daily Research News Online no. 37516 - SAS Buys London's Hazy to Boost Synthetic Data Offer - Daily Research News Online

SAS has purchased London's Hazy to enhance its synthetic data offerings.

11/11/2024 - source

SAS Institute Inc. Profile

Company Name

SAS Institute Inc.

Company Website

//sas.com/en_us/home.html

HQ Location

100 SAS Campus Drive, Cary, NC 27513, US

Employees

10001+

Social

Financials

PRIVATE