SAS Customer Intelligence Overview
SAS-customer-intelligence helps identify profitable growth opportunities. Marketing initiatives are amplified using SAS's customer intelligence solutions.
Use Cases
Customers recommend Engagement Management, Campaign Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using SAS Customer Intelligence.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAS Customer Intelligence.
SAS Customer Intelligence Use-Cases and Business Priorities: Customer Satisfaction Data
SAS Customer Intelligence works with different mediums / channels such as Offline. Omnichannel. Social Media etc.
SAS Customer Intelligence's features include Personalization. and SAS Customer Intelligence support capabilities include AI Powered, 24/7 Support, Email Support, etc. also SAS Customer Intelligence analytics capabilities include Analytics, and Custom Reports.
Reviews
"...SAS s 'Customer Link Analytics' enables businesses to identify their customers' social communities which allows them to manage their campaign effectiveness by targeting prospects and retaining high-value customers...." Peer review
Popular Business Setting
for SAS Customer Intelligence
Top Industries
- Computer Software
- Hospitality
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Large Enterprise
SAS Customer Intelligence is popular in Computer Software, Hospitality, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Large Enterprise.
Comprehensive Insights on SAS Customer Intelligence Use Cases
How does SAS Customer Intelligence facilitate Engagement Management?
How does SAS Customer Intelligence address your Campaign Management Challenges?
How efficiently Does SAS Customer Intelligence manage your Forecasting?
What solutions does SAS Customer Intelligence provide for Lifetime Value Management?
11 buyers and buying teams have used Cuspera to assess how well SAS Customer Intelligence solved their business needs. Cuspera uses 259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Case Studies
CASE STUDY Vanquis Bank
CASE STUDY Boddie-Noell Enterprises
CASE STUDY Intesa Sanpaolo
CASE STUDY Norwegian Cruise Line Holdings
CASE STUDY wienerberger
CASE STUDY Caser Seguros
Peers used SAS Customer Intelligence for engagement management and campaign management
SAS Customer Intelligence Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (71) |
| Custom Reports | Read Reviews (49) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (71) |
| Custom Reports | Read Reviews (49) |
Software Failure Risk Guidance
?for SAS Customer Intelligence
Overall Risk Meter
Top Failure Risks for SAS Customer Intelligence
SAS Institute Inc. News
Chartis: SAS earns 'best-in-class' honors in enterprise and payment fraud solutions
SAS has been recognized as a 'best-in-class' leader in enterprise and payment fraud solutions by Chartis Research. SAS achieved perfect scores in analytics for fraud platforms and excelled in all core evaluation areas. Their AI-powered solutions, including SAS Fraud Decisioning on SAS Viya, are noted for real-time, multi-layer fraud defenses. SAS remains a key provider for financial institutions, offering advanced analytics to combat emerging fraud threats.
SAS Earns Recognition on the 2nd Annual CRN AI 100 List | SAS
SAS has been recognized on the 2025 CRN AI 100 list in the AI for Data and Analytics category. This marks the second consecutive year SAS has earned this honor, highlighting its commitment to AI innovation and its ability to empower IT channel partners with its cloud-native platform, SAS Viya. The recognition underscores SAS's leadership in the AI landscape and its support for partners in creating AI-based solutions.
SAS launches Academy for Data & AI Excellence in India to help bridge the country's ...
SAS has launched the Academy for Data & AI Excellence in India to address the country's AI skills gap. The academy offers bootcamps in Data Engineering, Business Analytics, Decision Intelligence, and Applied AI & ML, focusing on GenAI skills. This initiative aims to prepare a future-ready workforce, meeting the growing demand for AI professionals in India.
Datos Insights: SAS sets bar for vendor stability and product features in fraud and AML case management | SAS
SAS has been recognized as a Market Leader in the Datos Matrix: Fraud and AML Case Management report. The report highlights SAS's AI-powered financial crime management platform, built on SAS Viya, for its vendor stability and top product features. SAS excels in integrating fraud detection and investigation, enhancing investigational efficiency by up to 30%. The platform's capabilities include AI-driven automation, continuous risk monitoring, and advanced entity resolution.
SAS Institute Inc. Profile
Company Name
SAS Institute Inc.
Company Website
//sas.com/en_us/home.htmlHQ Location
100 SAS Campus Drive, Cary, NC 27513, US
Employees
10001+
Social
Financials
PRIVATE
