SAS Customer Intelligence Overview

SAS-customer-intelligence helps identify profitable growth opportunities. Marketing initiatives are amplified using SAS's customer intelligence solutions.

Use Cases

Customers recommend Engagement Management, Campaign Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using SAS Customer Intelligence.

Other use cases:

  • Forecasting
  • Lifetime Value Management
  • Order Management
  • Digital Marketing
  • Sending & Publishing Communications
  • Advertisement
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAS Customer Intelligence.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Grow Market Share
  • Improve Internal Communications
  • Establish Thought Leadership
  • Improve Brand Engagement
See all business priorities See less business priorities

SAS Customer Intelligence Use-Cases and Business Priorities: Customer Satisfaction Data

SAS Customer Intelligence works with different mediums / channels such as Offline. Omnichannel. Social Media etc.

SAS Customer Intelligence's features include Personalization. and SAS Customer Intelligence support capabilities include AI Powered, 24/7 Support, Email Support, etc. also SAS Customer Intelligence analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Predictive models, forecasting and goal-seeking routines Dynamic content placement..." Peer review by Seddik W., Data Analyst, Computer Software

Popular Business Setting

for SAS Customer Intelligence

Top Industries

  • Computer Software
  • Hospitality
  • Marketing and Advertising

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

SAS Customer Intelligence is popular in Computer Software, Hospitality, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on SAS Customer Intelligence Use Cases

What Are the key features of SAS Customer Intelligence for Engagement Management?

What Are the key features of SAS Customer Intelligence for Campaign Management?

What solutions does SAS Customer Intelligence provide for Forecasting?

How does SAS Customer Intelligence facilitate Lifetime Value Management?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SAS Customer Intelligence solved their business needs. Cuspera uses 259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
SAS Customer Intelligence case study

Hsbc
Financial Services
Financial Services
CASE STUDY Hsbc

HSBC reduced fraud across tens of millions of accounts using SAS® Fraud Management, achieving lower fraud incidence than expected and protecting all credit card transactions in real time.

Read More
lightning

Peers used SAS Customer Intelligence for engagement management and campaign management

SAS Customer Intelligence Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.58/5 ★

Read Reviews (13)
Analytics

4.69/5 ★

Read Reviews (71)
Custom Reports

4.58/5 ★

Read Reviews (49)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.58/5 ★

Read Reviews (13)
Analytics

4.69/5 ★

Read Reviews (71)
Custom Reports

4.58/5 ★

Read Reviews (49)

SAS Customer Intelligence Integrations

SAS Customer Intelligence integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.28/5 ★

Read Reviews (7)
Data Export

2.98/5 ★

Read Reviews (1)

assetSERVâ„¢

3.84 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FeedHenry

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for SAS Customer Intelligence

Overall Risk Meter

Low Medium High

Top Failure Risks for SAS Customer Intelligence

SAS Institute Inc. News

SAS Achieves FedRAMP Authorization for AI & Analytics Platform - ExecutiveBiz

SAS has received FedRAMP authorization for its AI and analytics platform, enhancing its compliance and security standards for federal use.

05/02/2025 - source

SAS acknowledged as leader in AI, risk & analytics - SecurityBrief Australia

SAS is recognized as a leader in AI, risk, and analytics by industry analysts, including Chartis Research and Forrester, highlighting its solutions for financial institutions.

05/02/2025 - source

SAS Viya achieves StateRAMP authorization | Licensing Marketing Agreements - WV News

SAS Viya has achieved StateRAMP authorization, indicating compliance with security standards for cloud services.

12/01/2025 - source

SAS Institute Inc. Feeds

SAS acquires Hazy synthetic data software to boost generative AI portfolio - TechTrendsKE

SAS acquires Hazy to enhance its generative AI offerings, strengthening its synthetic data capabilities.

13/11/2024 - source

SAS Acquires Hazy Synthetic Data Software to Enhance Generative AI Capabilities

SAS acquires Hazy to boost generative AI capabilities, enhancing their software solutions and data offerings.

13/11/2024 - source

Daily Research News Online no. 37516 - SAS Buys London's Hazy to Boost Synthetic Data Offer - Daily Research News Online

SAS has purchased London's Hazy to enhance its synthetic data offerings.

11/11/2024 - source

SAS Institute Inc. Profile

Company Name

SAS Institute Inc.

Company Website

//sas.com/en_us/home.html

HQ Location

100 SAS Campus Drive, Cary, NC 27513, US

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

PRIVATE