SAS Customer Intelligence Overview

SAS-customer-intelligence helps identify profitable growth opportunities. Marketing initiatives are amplified using SAS's customer intelligence solutions.

Use Cases

Customers recommend Engagement Management, Campaign Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using SAS Customer Intelligence.

Other use cases:

  • Forecasting
  • Lifetime Value Management
  • Order Management
  • Digital Marketing
  • Sending & Publishing Communications
  • Advertisement
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAS Customer Intelligence.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Grow Market Share
  • Improve Internal Communications
  • Establish Thought Leadership
  • Improve Brand Engagement
See all business priorities See less business priorities

SAS Customer Intelligence Use-Cases and Business Priorities: Customer Satisfaction Data

SAS Customer Intelligence works with different mediums / channels such as Offline, Omnichannel, Social Media, etc.

SAS Customer Intelligence's features include Personalization.

Reviews

"...The solution combines multichannel campaign management, marketing resource management and marketing performance management along with data management and a range of analytics capabilities...." Peer review

Popular Business Setting

for SAS Customer Intelligence

Top Industries

  • Computer Software
  • Hospitality
  • Marketing and Advertising

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

SAS Customer Intelligence is popular in Computer Software, Hospitality, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on SAS Customer Intelligence Use Cases

How efficiently Does SAS Customer Intelligence manage your Engagement Management?

What Are the key features of SAS Customer Intelligence for Campaign Management?

What solutions does SAS Customer Intelligence provide for Forecasting?

What solutions does SAS Customer Intelligence provide for Lifetime Value Management?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SAS Customer Intelligence solved their business needs. Cuspera uses 259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
SAS Customer Intelligence case study

Hsbc
Financial Services
Financial Services
CASE STUDY Hsbc

HSBC reduced fraud across tens of millions of accounts using SAS® Fraud Management, achieving lower fraud incidence than expected and protecting all credit card transactions in real time.

Read More
lightning

Peers used SAS Customer Intelligence for engagement management and campaign management

SAS Customer Intelligence Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.58/5 ★

Read Reviews (13)
Analytics

4.69/5 ★

Read Reviews (71)
Custom Reports

4.58/5 ★

Read Reviews (49)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.58/5 ★

Read Reviews (13)
Analytics

4.69/5 ★

Read Reviews (71)
Custom Reports

4.58/5 ★

Read Reviews (49)

SAS Customer Intelligence Integrations

SAS Customer Intelligence integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.28/5 ★

Read Reviews (7)
Data Export

2.98/5 ★

Read Reviews (1)

FeedHenry

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

assetSERVâ„¢

3.84 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for SAS Customer Intelligence

Overall Risk Meter

Low Medium High

Top Failure Risks for SAS Customer Intelligence

SAS Institute Inc. News

IDC MarketScape Names SAS a Leader in Decision Intelligence Platforms - Datanami

SAS named a leader in Decision Intelligence Platforms by IDC MarketScape for its cloud-native SaaS platform.

15/09/2024 - source

Smartly Facilitating the Flow of Data: Divirod Joins the SAS IoT Partner Ecosystem

SAS partners like these inspire industry progress, helping other businesses embrace what makes IoT both the Internet of Things and “the Intelligence ...

22/07/2024 - source

SAS unveils new analytics platform for life sciences, healthcare - IT Brief Australia

SAS unveils the SAS Clinical Acceleration Repository, a cloud-native platform designed to streamline clinical research data management for ...

30/06/2024 - source

SAS Institute Inc. Profile

Company Name

SAS Institute Inc.

Company Website

//sas.com

HQ Location

100 SAS Campus Drive, Cary, NC 27513, US

Employees

10001+

Social

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Financials

PRIVATE