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SAS® Field Quality Analytics: Reviews, Testimonials and Expert Opinions

4.0 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(64)

Improve quality performance, boost customer satisfaction and protect brand equity

Failure Risk for SAS® Field Quality Analytics ?

SAS® Field Quality Analytics Overview

SAS Field Quality Analytics merges field performance data with customer, product, manufacturing, and geographic data for a comprehensive quality view. Predictive analytics are applied to proactively address potential issues.

This is a summary of the comprehensive capabilities and benefits of SAS® Field Quality Analytics based on over 64 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if SAS® Field Quality Analytics is right for your needs? Our Cuspera AI engine can evaluate how SAS® Field Quality Analytics fits your specific business needs, industry, and context. Get your personalized assessment report today.

SAS® Field Quality Analytics supports business activities such as:

Measuring Customer Satisfaction
Usage Based Segmentation
Customise Loyalty Program
Forecasting
Helpdesk Management

SAS® Field Quality Analytics can help you with many business goals, such as Enhance Customer Relationships, and Improve Efficiency.

SAS® Field Quality Analytics Reviews

11 buyers and buying teams have used Cuspera to assess how well SAS® Field Quality Analytics solved their business needs. Cuspera uses 64 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities peers achieved using SAS® Field Quality Analytics.

See all business priorities

Use Cases

Peers recommend Measuring Customer Satisfaction , Usage Based Segmentation , Customise Loyalty Program , as the business use cases that they have been most satisfied while using SAS® Field Quality Analytics.

See all use cases

Case Studies

COMPANY	CASE STUDIES
Norwegian Cruise Line Holdings	CASE STUDY Norwegian Cruise Line Holdings SAS Event Stream Processing on SAS Viya and SAS Visual Machine Learning helped Norwegian Cruise Line Holdings personalize passenger experiences in real time. The company used SAS to create targeted messaging campaigns for better customer engagement. Norwegian Cruise Line Holdings saw a 280% increas...e in campaign engagement. The solution was deployed with SAS Managed Cloud Services. This improved communication and guest satisfaction on their ships. Read More
Caser Seguros	CASE STUDY Caser Seguros SAS Customer Analytics helped Caser Seguros, a large insurance company, win in a tough price war. The company used SAS to analyze market trends and competitor pricing. This let them react quickly and keep more customers. The predictive tools helped them prepare for churn and launch retention progra...ms fast. Caser Seguros needed a flexible solution for many sales channels, and SAS delivered. Read More
Boddie-Noell Enterprises	CASE STUDY Boddie-Noell Enterprises SAS Viya helps Boddie-Noell Enterprises, the largest Hardee’s franchise operator in the US, improve fast food service. They use SAS Visual Forecasting, Visual Analytics, and Intelligent Decisioning to make data-driven decisions. This boosts productivity, efficiency, and customer satisfaction. Order...s are taken faster and food is served quickly and accurately. Boddie-Noell relies on AI and analytics to keep lines moving and quality high. Read More

Based on peer insights

Cuspera recommends SAS® Field Quality Analytics for

	Use Cases	Measuring Customer Satisfaction , Usage Based Segmentation , Customise Loyalty Program
	Business Priorities	Enhance Customer Relationships, Improve Efficiency

IT and Other Capabilities

for SAS® Field Quality Analytics

Low
Medium
High

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Import	3.67/5 ★ Read Reviews (4)

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Import	3.67/5 ★ Read Reviews (4)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
24/7 Support	3.85/5 ★ Read Reviews (4)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
24/7 Support	3.85/5 ★ Read Reviews (4)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
AI Powered	3.85/5 ★ Read Reviews (4)
Analytics	4.22/5 ★ Read Reviews (16)
Custom Reports	4.21/5 ★ Read Reviews (15)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
AI Powered	3.85/5 ★ Read Reviews (4)
Analytics	4.22/5 ★ Read Reviews (16)
Custom Reports	4.21/5 ★ Read Reviews (15)

Software Failure Risk Guidance

?

for SAS® Field Quality Analytics

Top Failure Risks for SAS® Field Quality Analytics

Vendor Profile Details

Company Name

SAS Institute Inc.

Company Website

//sas.com/en_us/home.html

HQ Location

100 SAS Campus Drive, Cary, NC 27513, US

Employees

10001+

Social

Financials

PRIVATE